Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I ordered2x and the size is for a person that weighs 95 pounds, the color is different than in pic. I am not even going to attempt to return to china, I will give it away, big waste of money
I am having the same problem as others with my swimsuit just SITTING around in China somewhere. First of all, I had no idea that it was coming from China. I ordered my swimsuit on April 20th. I sent an email a week later and got a prompt reply with a tracking number and they told me it had shipped. It's still sitting somewhere in China as PRESHIPMENT and I have sent 3 more emails and they will not respond. RIDICULOUS! I'm wondering if this is a scam at this point.
I have been very pleased with Modlily to date. Their quality and service is very good.
The only disappointed I have is with a new top I really wanted to purchase (in my size) was sold out in no time.
I have placed several orders and I am very happy with my purchases. The clothes fit well and are comfortable. I will continue to order clothes from ModLily!
First purchase at Modlily. Great experience. Modlily was everything online shopping should be! I will be back to buy more. Easy ordering process, great gear, at amazing prices.
Ordered 3 sizes larger and still could not wear top and difficulty trying to return it. I would not recommend this vendor. Save your time and your money.
Very response, pleasant, and competent. Shipping was delayed but status was provided in a very timely manner and all items were received in time for my first swim.
Excellent customer service. I was worried a out timely delivery and it was fast and efficient service. The items were true to size and good quality! Thank you.
Love the clothes, only hope is faster shipping. Everything has fit well and I have not had to return anything. Sizing has been accurate to the sizing charts.
I highly recommend Modlily! And I will introduce this website to my friends. As a oversea website, Modlily provides free-shipping, which is really an advantage. I love it.
I am very impressed with the quality of the website, Commodity prices are very affordable, delivery speed is also very fast, I have been recommending it to others.
I bought a bathing suit and was not satisfied. I contacted customer service and they were quick to respond. I haven't received a credit yet, but it's early!
I didn't receive my order right away. I needed my bathing suit for a cruise.
I contacted the company and they expedited it and everything arrived in time
I thought the quality of the swimsuits I ordered was substandard. I think Target gives you a better value for the price. I did have an issue with a return but it was resolved to my satisfaction.
The two bottom pieces are the correct size. Satisfied with them. Bottom piece is S. Needs to be XL like the other pieces. There were no instructions as to how to return and exchange for an XL.
Got 3 items. One I love but wrong size... this was an extra large and in reality it is a extra small. Wanting to return to get another size but no one will get back to me.
Took forever to get my order! When I texted to see what was on, the response person didn't reply promptly so I gave a hands down review, when she came on texted I needed to remove it.
I will write a review IF my order is EVER delivered. My first order was delivered quickly and the swim suit is well made. I decided to order another for an upcoming vacation and am still waiting.
Easy browsing thru the website. Painless placing your order. Fast processing of your orders.
Dealing with a lost order - or at least I though it was lost. Maya was great, very prompt, found my order under a very old email and corrected it for me. I appreciate her so much today.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.