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ModlilyReviews 8,503

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
470
shipping
482
returns
387
quality
451
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Minnesota
1 review
0 helpful votes
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Great product, would buy again.
May 30, 2024

Good experience and I had no issues. ModLily commutes well with customers regarding shipping.

Date of experience: May 30, 2024
Canada
1 review
0 helpful votes
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Just as seen
May 30, 2024

First order was right on. Lets hope this one is aswell

Date of experience: May 30, 2024
Pennsylvania
1 review
0 helpful votes
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Success!
May 30, 2024

I was sort of skeptical to order due to some research and reading reviews. I liked all of the options and choices as I was shopping for a swimsuit.
I took the plunge and was pleasantly surprised. The item was as I expected, fit well, and was delivered in a timely manner.
No complaints here on this one!

Date of experience: May 30, 2024
Georgia
1 review
0 helpful votes
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Repeat Customer
May 30, 2024

I have ordered several swimsuits from ModLily through out the past few year and have had no problems with the ordering nor the product itself

Date of experience: May 30, 2024
Colorado
2 reviews
0 helpful votes
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It was a great experience and I will buy again the fit was great

Date of experience: May 30, 2024
Georgia
1 review
0 helpful votes
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Bathing suits
May 30, 2024

All my suits fit well and the quality is great! The colors are bright and vibrant! When one suit was out of stock they let me know right away and gave me a discount on another piece.

Date of experience: May 30, 2024
Louisiana
1 review
0 helpful votes
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We like
May 30, 2024

Product is good. For the price excellent. She loves the colors.

Date of experience: May 30, 2024
Illinois
1 review
0 helpful votes
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Wonderful Tops!
May 30, 2024

I love everything from the blouses I purchased to the bathing suit. It all fits pefect.looks wonderful and feels great.

Date of experience: May 30, 2024
Georgia
1 review
0 helpful votes
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Nice quality swimsuits
May 30, 2024

The shipping was a little slow but the tracking was available with a click of a button. Both items were good quality.

Date of experience: May 30, 2024
Tennessee
4 reviews
0 helpful votes
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FOXXYY
May 30, 2024

ModLily I must say u didn't disappoint me with my purchase...I didn't know wat to expect once I received my jumpsuit however I was very pleased wit it...it was elegant enough for the occasion I'm wearing it to the material was of excellent quality it wasn't that cheap flimsy material & the fit was true to size...overall my experience was great & I will be ordering from you again

Date of experience: May 30, 2024
New Jersey
1 review
0 helpful votes
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Bathing Suit
May 30, 2024

The tanking that I ordered was revived in a timely manner. The suit fit true to size. It is very flattering.

Date of experience: May 30, 2024
California
1 review
0 helpful votes
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Fixing some problems
May 30, 2024

The clothing came in a timely manner. I needed to return some items and there was a question about the 30-day limit. It took some time, but they are working to resolve my problem. The styles are cute and so are the patterns. The fabrics are varied - some feel more comfortable than others. The sizing seems generally true to size.

Date of experience: May 30, 2024
New York
2 reviews
0 helpful votes
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Missing package
May 29, 2024

The package was shipped to the wrong address and was returned. I provided the correct address and they are supposed to reship it to me at the correct address.

Date of experience: May 29, 2024
Arizona
1 review
0 helpful votes
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I have ordered over 17 blouses and have only returned 2 because 1 just didn't fit right and one was too sheer for me. I love the different styles and varied colors. The XL is true to the size and I am very satisfied with the blouses. I wish it didn't take so long for the orders to arrive.

Date of experience: May 29, 2024
Illinois
1 review
0 helpful votes
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Great shirt
May 29, 2024

When I was shopping you did not offer the brown and black shirt with the ring on the chest part.
While it looked OK i really did not like it because it looked like FLAMES. Luckily I gave it to someone who happened to like FLAMES. I then ordered the brown and black shirt.

Date of experience: May 29, 2024
Georgia
1 review
0 helpful votes
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Affordable trendy website
May 29, 2024

I ordered a few bathing suits on this website a few weeks ago. The bathing suits were shipped and delivered quickly, and are amazing material! Highly recommend shopping on modlily!

Date of experience: May 29, 2024
California
1 review
0 helpful votes
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Pleased customer
May 28, 2024

Quick turn around, tire to size fit pleased with the variety

Date of experience: May 28, 2024
Illinois
1 review
0 helpful votes
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Good service
May 28, 2024

They finally acknowledged that it went to the wrong address and will correct it

Date of experience: May 28, 2024
Michigan
1 review
0 helpful votes
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Special Shirts
May 28, 2024

Very pleased. Hope all shirts are as viewed. Been looking for this type shirt for a long time!

Date of experience: May 28, 2024
Illinois
1 review
0 helpful votes
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Beautiful Clothes
May 28, 2024

Been a steady customer for years! Always pleased with the services!

Date of experience: May 28, 2024