
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!














The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good experience and I had no issues. ModLily commutes well with customers regarding shipping.
I was sort of skeptical to order due to some research and reading reviews. I liked all of the options and choices as I was shopping for a swimsuit.
I took the plunge and was pleasantly surprised. The item was as I expected, fit well, and was delivered in a timely manner.
No complaints here on this one!
I have ordered several swimsuits from ModLily through out the past few year and have had no problems with the ordering nor the product itself
All my suits fit well and the quality is great! The colors are bright and vibrant! When one suit was out of stock they let me know right away and gave me a discount on another piece.
I love everything from the blouses I purchased to the bathing suit. It all fits pefect.looks wonderful and feels great.
The shipping was a little slow but the tracking was available with a click of a button. Both items were good quality.
ModLily I must say u didn't disappoint me with my purchase...I didn't know wat to expect once I received my jumpsuit however I was very pleased wit it...it was elegant enough for the occasion I'm wearing it to the material was of excellent quality it wasn't that cheap flimsy material & the fit was true to size...overall my experience was great & I will be ordering from you again
The tanking that I ordered was revived in a timely manner. The suit fit true to size. It is very flattering.
The clothing came in a timely manner. I needed to return some items and there was a question about the 30-day limit. It took some time, but they are working to resolve my problem. The styles are cute and so are the patterns. The fabrics are varied - some feel more comfortable than others. The sizing seems generally true to size.
The package was shipped to the wrong address and was returned. I provided the correct address and they are supposed to reship it to me at the correct address.
I have ordered over 17 blouses and have only returned 2 because 1 just didn't fit right and one was too sheer for me. I love the different styles and varied colors. The XL is true to the size and I am very satisfied with the blouses. I wish it didn't take so long for the orders to arrive.
When I was shopping you did not offer the brown and black shirt with the ring on the chest part.
While it looked OK i really did not like it because it looked like FLAMES. Luckily I gave it to someone who happened to like FLAMES. I then ordered the brown and black shirt.
I ordered a few bathing suits on this website a few weeks ago. The bathing suits were shipped and delivered quickly, and are amazing material! Highly recommend shopping on modlily!
Quick turn around, tire to size fit pleased with the variety
They finally acknowledged that it went to the wrong address and will correct it
Very pleased. Hope all shirts are as viewed. Been looking for this type shirt for a long time!
Been a steady customer for years! Always pleased with the services!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.