Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
This summary is generated by AI, based on text from customer reviews
I love your clothes but I wish that you had more clothes and less swimwear.
Great. Great I'm hoping for a top made in USA. Hope it is accurately sized.
I bought 4 then went back for 4 more good sizes im 5'7 165lbs DD. Large fit perfect
The items fit perfectly, shipping was very slow. Quality is very good.
Great Not sure yet on the quality I haven't received it yet more to tell afterwards
Taking over a week and paying $12 for the shipping is pretty poor service. And the 15 percent coupon didn't work. Terrible shopping site. Wouldn't use them again.
So much great selection. Easy to checkout. First order came very quickly. Had 1 return and so easy to do with Happy Returns. 2nd order just placed!
Very much like your clothes, but I'm a member kepts telling people I'm not so I don't get too use my coupon special which I feel it's not fair
Very good. I would like to have copy of order sent with items.
I love the swimsuits that they have to offer. It's hard to choose.
Pleasant User friendly Have bought swim suits from this site before
I have bought many items from this site abd gave been pleased with everyone.
I ordered the 3-piece Eyelet Tie Beige Jacquard Bikini Set, honestly expecting it to be very low and especially for the price. Much to my surprise, the quality is fantastic and the fit is perfect. This has turned out to be my favorite bathing suit ensemble of the season. I couldn't be happier. I thought with the tie bottoms that they would keep falling off of me, but to the contrary, the fit is amazing. I truly recommend this product. I am so small and as you'll see in the pictures, this fit like a glove.
Good quality and good fit. Colors are bright. Arrived in a reasonable timeframe.
I can honestly say, I live out in the country in a very rural county. We do not have a post office that accepts QR codes for returns. I would really appreciate being able to just print out a label. I have to drive 50 miles to return to a UPS location to use a QR code. I am a long time purchaser, but this is really going to make me think twice next time.
Love the fit and comfort and the beautiful colors they offer.
I find this site very easy to navigate and use. I have always found Modlily exceptional in my dealings with them.
Perfect fit to hide fat belly! Great quality and sexy designs
Easy to order and quality is good.My family and I have ordered e red many items from your company.
I ordered 4 swimsuits for the price of 3. Only 1 did not fit great. I returned it for another product.It was an easy return. I even edited my request and Thea was amazing in the quick response.
I hope the exchange product gets here before my vacation!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.