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Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.
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Great experience and will order again in the future
Hesitant about buying swimsuit on line without trying it on.
Was very surprised when it raved as it fitted perfect and looked exactly like the picture.
Bought a size up from what I usually am because Iam quite big busted.
Would buy again without any hesitation.
Enjoy everything I have ordered. If I could change one thing it would be to have a different section for anything extra small. I have to get out my sewing machine and take up everything I buy. Please consider that
Product sizes do not compare always to USA sizes, when putting them on, usually to tight around bust and hips a 1X is not what we are used to in the states.
My order was quick and without any problems I am super happy with my purchase the size and colour were perfect! Will definitely order again and recommend
I love the product quality for the price. Only one negative comment. It takes a little too long to arrive.
Every thing I have ordered has fit great and nice quality for the price
I needed to refresh my bathing suits. I found great colour choices and styles all in one place. Thanks ModLily.
A fellow snowbird suggested I order my new bathing suits from ModLily, so I gave it a try.
Great customer service, fabulous quality, perfect size, and many compliments, and finally a affordable price. Thank you
I loved them all.I'm excited for my next order to come. Perfect fit.
I had a chat and the person was extremely helpful, could not do enough to please me
I received the answers to all of my questions in a timely manner.
After buying a new dress I needed a classy necklace with a personal touch. Modlily had the very one I needed for my new dress. I looks lovely on and it is very well made
I have bought many tops this year. I am pleased with all of them.
Ordered and they took my money on 12/2. Haven't received yet. Starting to think I won't.
Sadly, I ordered some bathing suits and loved them. They took several weeks, but they were nice.
I have had no bad experience with Modlily whatsoever. Customer Service is great and will reply to a concern asap. I have been successful in my recent orders and despite the Postal Strike, I still managed to receive my item on time. Thank you Modlily.
Exactly as pictured! Love the earrings! Everything went very smoothly. Would definitely reccomend this sight
The clothes are awesome. They are just like the pictures you see. They wash fantastic.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.