Overview
MobileUnlocks has a rating of 4.4 stars from 2,518 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
Needs wasn't met and it seem like fraud because, my phone wasn't locked, yet you went ahead with the unlocking process when I stated I had forgotten my pin and need the phone opened.
My iPhone was unlocked very quickly without any issues
Hi Yakubu Yaya,
Thank you so much for your positive feedback! We're thrilled to hear that your iPhone was unlocked quickly and without any issues. We always strive to provide a clean, efficient, and affordable service, and it's wonderful to know that this met your expectations.
If you have any further needs or questions, feel free to reach out. Enjoy your unlocked iPhone 11!
Best regards,
Charlotte
10/10 got my phone unlocked in a few days iPhone 15 plus now I can use any carrier
Hi Aaron,
Thank you for sharing your experience and for choosing our service to unlock your iPhone 15 Plus! I'm delighted to hear that you're satisfied with the unlocking outcome.
You mentioned multiple payments, and I'd like to ensure there's clarity on this for a seamless experience. Here's a breakdown of your payments:
- $14.99 for the Eligibility Check
- $50 for the Standard Unlock
- $304 for the Premium Service
All costs and steps were indeed outlined on the checkout page prior to your purchase. Just to recap, your order status is "Unlock Complete," meaning your iPhone 15 Plus is now successfully unlocked from T-Mobile USA.
We appreciate your trust in our service, and it's great to know you're happy with the result. If there's anything else we can assist you with, feel free to reach out.
Best,
Charlotte
After being ripped off and constantly asking for more money all the time and still not getting sorted I dis more research on Google and dis it myself for free! Stop ripling people off!
Was amazing and really fast
Thanks, you really outdid yourself
Thank you so much for your kind review! We are thrilled to hear that you found the service amazing and fast. Your positive feedback is incredibly valuable to us, and we’re glad that we could meet your expectations.
If you ever need assistance in the future, please don’t hesitate to reach out. Thank you for choosing MobileUnlocks, and for recommending us to others!
Best regards,
Charlotte
I visited Turkey in 3/2023 and while there, i tried to use my iPhone 12 mini with Turk Telekom company to use while visiting but the people at the store in Turkey tried to add eSIM to it but in the process they locked the phone to Turk Telekom and now i'm back in the USA and found out my phone is locked to their service.
I found mobileunlocks.com online and they said they can unlock it for me and here's what happened:
1. Charged me $28.99 to unlock my phone
2. Charged another $45 for no reason to continue unlocking my phone
3. Made me wait for 1 week and you who knows if you even did anything during that week
4. After one week, you sent me a notice to say "sorry we cannot unlock your phone"
5. Use a bogus term of "Hard Locked" which no one knows what it means to justify scamming me for $74
The refuse to issue my a refund and only issued what they call "credit note" to use only on their website which i will never use. I asked them many times to to refund the money to my credit card but they refused.
Got few unlocks. Worked well. Some take longer some come faster. Overall happy with service.
Hi Ali Alizada,
Thank you for your positive feedback and for choosing MobileUnlocks! We're glad to hear you found our service convenient and effective. We aim to provide a swift and reliable unlocking experience, though times may vary as you mentioned. If you have any questions or need further assistance, feel free to reach out.
Thanks again for trusting us with your iPhone unlock!
Best regards,
Charlotte
Great fast service iPhone was unlocked within 30 minutes! Definitely recommend their service and will use again in the future!
Hi Shawn,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the fast service and that your iPhone SE from Sprint USA was unlocked promptly. Your recommendation means a lot to us, and we're here to assist you with any future unlocking needs. Don't hesitate to reach out. Enjoy your newly unlocked iPhone!
Best regards,
Charlotte
Nunca pensé que se me desbloqueara mi teléfono móvil, siempre hay páginas que estafan,pero esta página es super genial y muh efectiva muchas gracias ya puedo utilizar sin ningún problema mi celular
Hola Mauro, ¡muchas gracias por tus comentarios! Me alegra saber que consideraste que nuestro servicio es confiable y eficaz para desbloquear tu Galaxy S23 Ultra. Tu confianza en nosotros significa mucho y nos alegra haberte podido ayudar a que tu teléfono vuelva a funcionar. Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nosotros. ¡Disfruta usando tu teléfono desbloqueado! Saludos cordiales, Charlotte
It was like I purchased the unlock and it said it would take like 9 days or so but then like 2 days or less past an I went to track the order and it said it was finished and was ready for me to put the unlock codes in and after I did that it was working with a different SIM card that wasn't locked to its carrier and I was just like amazed an happy that an unlocking service finally worked for at least 1 of my several phones that needed to be unlocked.
Hello Mr. Atkinson,
Thank you for your review! I'm pleased to hear you found our service quick and straightforward. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help ensure you have a seamless experience.
Best regards,
Charlotte
They were very helpfull and my problem was solved within 2 days. It took a bit longer as it was an unknown sim card. Costs were a bit high but at least my phone was unlocked.
Good and fast unlock for the phone and through that I could open my SIM and my phone. Thank you so much
Hi Kristi Souli,
Thank you so much for your positive feedback! I'm thrilled to hear that you found our unlocking service effective and fast. If you have any more devices to unlock or any further questions, don't hesitate to reach out. Enjoy your unlocked Samsung Galaxy A70!
Best regards,
Charlotte
Absolutely brilliant service took no longer than 10 minutes!
Thank you so much!
Hi J Burton,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience and that the process took only 10 minutes. We're glad we could help you unlock your old phone quickly and easily. If you have any other devices in the future that need unlocking or any other questions, don't hesitate to reach out. Your satisfaction is our priority!
Best regards,
Charlotte
This service includes fees that are not explained when starting the process. It initally seemed that the price was $25, but the final fee was about $70.
I wanted to unlock an iPhone to give it away, I paid the fee they said initially then I learnt it was an initial fee, it was a surprise for me to get another an bigger fee to get the phone unlocked, initially It wasn't well received because it looked suspicious, then after some more research I decided to continue with the process and it happened to be good
Dear Carlos Vargas,
Thank you for your honest feedback and for choosing MobileUnlocks for your iPhone XS Max unlocking needs. We understand that the two-step payment process was initially a surprise, and we sincerely apologize for any inconvenience caused. As we aim to be as transparent as possible, please know that all costs are indeed outlined on the checkout page prior to purchase, which includes the Eligibility Check fee of $14.99 followed by the Unlocking Payment of $43. We're pleased to hear that after your research, you found the service satisfactory and the unlock was successful!
We truly appreciate your suggestion for clearer explanations regarding the payment process. Your feedback is crucial in helping us improve our service, and we will strive to ensure that our payment procedures are explained more clearly for our future customers.
Your experience is very important to us, and we're glad that the phone unlock was completed to your satisfaction. If there's anything else we can assist you with, please don't hesitate to get in touch.
Warm regards,
Charlotte
Customer Service Team, MobileUnlocks
Everything was on point just that I never knew there was going to be extra charge the verification stage
Hi Abdul,
Thank you for taking the time to share your review with us. We apologize for any confusion regarding the charges. To clarify, the initial payment you made was for the Eligibility Check (£11.99) to ensure that your Huawei P30 Pro could be unlocked. After verifying eligibility, the standard unlocking fee (£26) was required to proceed with the unlocking process.
We strive to be transparent and outline all costs on the checkout page prior to purchase. We can confirm that your unlock is complete and you should have the codes necessary to use your phone with any network.
Should you encounter any issues with entering the provided unlocking code "2634993223054638" or if your phone does not prompt for an unlocking code, please let us know so we can assist you with the alternative Remote USB Unlock service.
We value your business and hope to resolve any concerns you have, resulting in a positive experience.
Best regards,
Charlotte
Excelente servicio!, en mi caso se demoró 3 días y hubo éxito en el desbloqueo, tuve incertidumbre al inicio pero al consultar los comentarios y las opiniones, gracias a eso, tome la decisión de seguir adelante y adquirir el servicio de desbloqueo. De antemano gracias y de ser necesario volveré a adquirir el servicio!, muy recomendable.
Hola Abel Navarrete, ¡muchas gracias por compartir tu experiencia positiva! Nos alegra mucho saber que el proceso de desbloqueo de tu Motorola One fue un éxito y que te hayas sentido tranquilo con los comentarios de otros clientes. Si alguna vez vuelves a necesitar nuestros servicios, ¡estaremos aquí para ayudarte! Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Feliz desbloqueo! ¡Saludos!
The services was very quick. They security was very good on everything.
Hi Cheeraphan Schneider,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and that you felt secure throughout the process. It's fantastic that MobileUnlocks could assist you in unlocking your iPhone 15 Pro Max for your travels.
If you need any more assistance or have any more phones to unlock in the future, don't hesitate to reach out. Safe travels and enjoy your newly unlocked phone!
Best regards,
Charlotte
Easy to find my phone to have it unlocked. It was easy to use..
Hi Colton Richardson,
Thank you for your feedback! We're thrilled to hear that you found our service easy to use and that you were able to unlock your Samsung Galaxy A12. Your satisfaction is important to us, and we hope you enjoy the newfound freedom of your unlocked device.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best Regards,
Charlotte
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Vivian,
Thank you for reaching out to us. I sincerely apologize for any misunderstanding regarding the service provided. Our unlocking service is designed for network unlocks as opposed to personal security features like a forgotten PIN. If your Samsung Galaxy A32 5G was not network-locked and the service was not applicable, this certainly warrants a closer review of the situation.
Based on the information you've provided, I see that you've already gone through the Eligibility Check and the Standard Unlock process with us. As your order status is "Reported as Not Unlocked, waiting customer feedback," we are eager to assist you with the next steps needed to resolve your situation.
If your Samsung Galaxy A32 5G does not prompt for an unlocking code with a non-UK SIM card inserted, and the only issue is related to a forgotten PIN (which is not something our service covers), please reach out to us with this specific clarification so we can determine the best course of action.
Again, I apologize for any inconvenience this may have caused. Let's work together to get this sorted out for you.
Best regards,
Charlotte