Overview
MobileUnlocks has a rating of 4.4 stars from 2,524 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
Paid both my fees and they didn't unlock my phone I contacted customer service and they kept telling me the phone was unlocked even though I kept showing them otherwise
I unlocked a iphones xs max that wasnt paid off yet and used there premium service to pay off the phone at a lower balance and was cery fast to unlock once i ordered the service.
I was a bit sceptical at first but the whole process was very quick and easy and the main thing was, my phone was unlocked!
Hi Mark,
Thank you so much for your positive review! I'm thrilled to hear that you found our process quick and easy, and most importantly, that your phone is successfully unlocked. We strive to make the experience as seamless as possible for our customers, and it's great to know we met your expectations.
If you have any more devices that need unlocking in the future or any other questions, feel free to reach out. We're always here to help!
Best regards,
Charlotte
Advertised as quick turnaround in a few hours. In reality it took a week to unlock. Customer service was boiler plate AI and did not help at all.
Hello Henrik,
Thank you for taking the time to share your experience. I'm genuinely sorry to hear that the turnaround time for unlocking your iPhone 6 Plus from O2 UK took longer than expected. While our service times are guidelines based on previous unlocks–and can indeed sometimes increase due to various factors beyond our control–I understand how crucial a quick service is to you.
We are committed to improving, and your feedback is crucial in that. Although it seems your unlock has now been successfully completed, I'm here to ensure any remaining concerns are addressed and to assist you further if required.
Please don't hesitate to reach out if you need more assistance with your unlocked device or have additional questions.
Best regards,
Charlotte
Really great works faster than expected. They said 3 days but it finished in minutes.Great app
Hi Hero Brissett,
Thank you so much for your fantastic review! We're thrilled to hear that you had a positive and speedy experience with our service. It's great to know that our app met your expectations and that you found the process straightforward.
If you have any other phones that need unlocking or further questions, feel free to reach out.
Have a wonderful day!
Warm regards,
Charlotte
It's quick and legit as long you follow instructions
Hello Mr. Mahlo,
Thank you for reaching out.
I see that you have successfully completed the unlock process for your iPhone 12 from Vodacom South Africa. Great job!
To clarify the payments you've made:
1. **Eligibility Check:** $14.99
2. **Standard Unlock:** $36
All our costs are clearly outlined on the checkout page before purchase. No further payments are required as your order status shows "Unlock Complete."
If you haven't already done so, follow the final unlock instructions shared in your completion email. Connect your iPhone to WiFi, restart it, and you should be good to go. If you face any issues or need further assistance, please let us know, and we'll be happy to help.
We hope you enjoy your unlocked phone!
Best regards,
Charlotte
Wonderful and prompt service, very pleased with the team for sorting my phone!
Hi Bethany,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that your iPhone 14 Pro Max is now unlocked. Your satisfaction is our top priority, and it's wonderful to know that you found our service prompt and reliable.
If you have any other questions or need further assistance, don't hesitate to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
I tried many things to unlock and finally found the right solution through this site
Hello Indu Nair,
Thank you for your feedback! We're delighted to hear that you found the right solution to unlock your iPhone XR with us through MobileUnlocks.com.
Just to clarify, you have successfully completed the Eligibility Check for $28.99 and the Standard Unlock for $50, and your order status is "Unlock Complete." That means your iPhone XR should now be unlocked and ready for use with any compatible network.
If you have any questions or need further assistance with your unlocked phone, feel free to reach out. We're here to help ensure you have a smooth experience moving forward!
Best regards,
Charlotte
I paid to have my phone unlocked and it didn't work. My phone is still locked and MobileUnlocks is not responding to my emails. Would not recommend them at all.
Done in minutes, really simple to use, quick and efficient we had everything we needed to unlock the phone in 15 minutes, so all in all a quick process.
I didn't know what to expect but everything went perfectly. In couple hours the phone was unlocked. Good price and time.
Hi Kalentzidis Konstantinos,
Thank you so much for your kind feedback! We're thrilled to hear that your Motorola Moto E7 was unlocked quickly and at a good price. Your satisfaction is our top priority, and we’re happy our service met your expectations.
If you need any further assistance, don't hesitate to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
I will never use your company again due to not being upfront about the overall cost, don't state one price knowing its more after you check eligibility it just feels like a con man move.
Less than the expected days. Recommended. Great experience
Hi Jelieca Apostol,
Thank you for your feedback! I'm delighted to hear that you had a great experience with us and that you found our service easy to use. It's great to know that we could help you unlock your iPhone 13 from Globe Philippines smoothly.
If you have any other questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your newly unlocked phone!
Best wishes,
Charlotte
Initial charge for phone security check only, unlock code then cost over twice that. It took 3 days rather than the immediate timescale implied but worked first time.
Very quick and effective to get new sim working and unlocked. It only took a few minutes. So if speed is the key, can recommend. Two stage process.
Dear Robert Armitage,
Thank you for taking the time to leave your feedback! We're thrilled to hear about the speedy unlocking process for your Samsung Galaxy A20e. It's fantastic that the new SIM is working well and that you found our service efficient.
Remember, we're here to assist you in case of any queries or further needs with your device. If you require additional support or information, please do not hesitate to reach out to us.
We appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Charlotte
Phone locked for some apparent reason unbeknownst so chose mobile unlocks from research and boom they sorted it in a few days
Hi Christopher,
Thank you so much for your review! We're delighted to hear that you found our service effective and efficient. It's great to know that your research led you to choose mobileunlocks.com and that we could meet your expectations by unlocking your iPhone 7 from O2 UK swiftly.
If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Unlock process unsuccessful. The team then went cold on trying to follow up. Proceed with caution with this lot.
Hi Dumisani V Dhliwayo,
I'm sorry to hear that you've had an unsuccessful experience trying to unlock your Oppo A72. I understand that a smooth process is what you were looking for, and it's concerning to hear that follow-up communication wasn't as responsive as expected.
Your order status indicates that it is "Reported as Not Unlocked, waiting customer feedback," which suggests we're at a crucial stage where your input is vital. The unlocking codes provided to you are "12535131". If you’ve already attempted these with no success, we’re ready to assist further.
As outlined in our Refund Policy, if "having worked with our technician to get the code to work, and we cannot get the code to work, you'll be refunded." Please reach out to us with your feedback on the code usage, and our technicians will be more than eager to guide you through any additional steps that might be necessary.
If we ultimately find that the code is incorrect and we're unable to unlock your device, a refund will be processed according to the policy terms. We're committed to resolving this for you and converting your experience to a positive one.
Thank you for your patience and cooperation.
Best regards,
Charlotte
Was able to unlock my phone in the time said it was
Hi Alondra,
I'm glad to hear that you were able to unlock your phone within the expected timeframe! We strive to deliver efficient and reliable service. If you have any further questions or need assistance with anything else, please feel free to reach out.
Thank you for choosing our service to unlock your iPhone 11 from Cricket USA. Enjoy your unlocked phone!
Best regards,
Charlotte
I paid the full amount of money requested and was told the unlock would be done immediately. After 4 days it still wasn't unlocked and I requested a refund still waiting on a reply from them.
Excellent service. Super quick and reasonably priced, very happy. Thank you.
Thanks for your positive feedback, Tasha! We're thrilled to hear that you're satisfied with our service. If you have any other questions or need further assistance, don't hesitate to reach out. Enjoy your unlocked iPhone 11! 😊📱
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kenji,
It's wonderful to hear that you had a positive experience with our Premium Service and that your iPhone XS Max was unlocked swiftly. We're glad we could assist you with paying off the phone at a balance that worked for you! If you need further assistance or have any additional questions, feel free to reach out. Thank you for choosing our service, and we hope you enjoy the freedom of having an unlocked phone!
Best wishes,
Charlotte