Overview
MobileUnlocks has a rating of 4.4 stars from 2,524 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
I wanted to unlock an iPhone to give it away, I paid the fee they said initially then I learnt it was an initial fee, it was a surprise for me to get another an bigger fee to get the phone unlocked, initially It wasn't well received because it looked suspicious, then after some more research I decided to continue with the process and it happened to be good
Everything was on point just that I never knew there was going to be extra charge the verification stage
Hi Abdul,
Thank you for taking the time to share your review with us. We apologize for any confusion regarding the charges. To clarify, the initial payment you made was for the Eligibility Check (£11.99) to ensure that your Huawei P30 Pro could be unlocked. After verifying eligibility, the standard unlocking fee (£26) was required to proceed with the unlocking process.
We strive to be transparent and outline all costs on the checkout page prior to purchase. We can confirm that your unlock is complete and you should have the codes necessary to use your phone with any network.
Should you encounter any issues with entering the provided unlocking code "2634993223054638" or if your phone does not prompt for an unlocking code, please let us know so we can assist you with the alternative Remote USB Unlock service.
We value your business and hope to resolve any concerns you have, resulting in a positive experience.
Best regards,
Charlotte
Excelente servicio!, en mi caso se demoró 3 días y hubo éxito en el desbloqueo, tuve incertidumbre al inicio pero al consultar los comentarios y las opiniones, gracias a eso, tome la decisión de seguir adelante y adquirir el servicio de desbloqueo. De antemano gracias y de ser necesario volveré a adquirir el servicio!, muy recomendable.
Hola Abel Navarrete, ¡muchas gracias por compartir tu experiencia positiva! Nos alegra mucho saber que el proceso de desbloqueo de tu Motorola One fue un éxito y que te hayas sentido tranquilo con los comentarios de otros clientes. Si alguna vez vuelves a necesitar nuestros servicios, ¡estaremos aquí para ayudarte! Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Feliz desbloqueo! ¡Saludos!
The services was very quick. They security was very good on everything.
Hi Cheeraphan Schneider,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and that you felt secure throughout the process. It's fantastic that MobileUnlocks could assist you in unlocking your iPhone 15 Pro Max for your travels.
If you need any more assistance or have any more phones to unlock in the future, don't hesitate to reach out. Safe travels and enjoy your newly unlocked phone!
Best regards,
Charlotte
Easy to find my phone to have it unlocked. It was easy to use..
Hi Colton Richardson,
Thank you for your feedback! We're thrilled to hear that you found our service easy to use and that you were able to unlock your Samsung Galaxy A12. Your satisfaction is important to us, and we hope you enjoy the newfound freedom of your unlocked device.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best Regards,
Charlotte
T the beginning took long time more than expected but suddenly surprised that the request performed efficiently
Hello Mahmoud,
Thank you for sharing your feedback with us. We're delighted to hear that you were pleasantly surprised with the efficiency of the request being completed. We always aim for a positive experience, and it's great to see that reflected in your review.
If there's anything else we can do for you now or in the future, please don't hesitate to reach out. Enjoy the freedom of your unlocked iPhone 13 Pro Max, and we hope to have the opportunity to assist you again!
Warm regards,
Charlotte
My phone was unlocked professionally and at a reasonable cost
Hi Farshad,
Thank you for your kind words! I'm thrilled to hear that your phone was unlocked professionally and that you found our service to be reasonably priced. We strive to provide the best experience for our customers, and it's wonderful to know that our website and service met your expectations.
If you have any other questions or need further assistance, please don't hesitate to reach out. Enjoy your unlocked iPhone 14 Plus!
Best regards,
Charlotte
Im satisfied with the process. It was very fast and clean service.
Hi Sandulz,
Thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a smooth and efficient experience unlocking your iPhone 13. If you have any other questions or need further assistance in the future, don't hesitate to reach out.
Enjoy your newly unlocked phone!
Best regards,
Charlotte
Happy and I found everything to be very easy to unlock the phone on this website.5*
Hi Altin,
Thank you so much for your positive review! We're thrilled to hear that you found the process easy and efficient. We're delighted that your Huawei P30 Pro was unlocked so quickly. Your recommendation is greatly appreciated. If you have any other devices you need unlocked in the future or if you have any questions, feel free to reach out.
Have a great day! 😊
Best regards,
Charlotte
My experience using this service was well, everything was perfect, real and easy 100% recommended, you won't regret.
Hello Daniel,
Thank you so much for taking the time to leave us this fantastic review! We're thrilled to hear that your experience with our service was perfect and easy. It's always wonderful to receive positive feedback and to know that we come highly recommended by you.
We're committed to providing excellent service, and it's great to see that reflected in your experience. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're here to help!
Warm regards,
Charlotte
I was help with what I needed. I wasn't sure how to unblock it and so I chatted with them before. And it work and so am happy with everything. Thank you
Hello Valencia,
It's wonderful to hear that you had such a positive experience with our service and that your iPhone 13 is now successfully unlocked! We always strive to offer helpful guidance throughout the process, and we're thrilled that everything worked smoothly for you. If you have any more questions or need further assistance in the future, don't hesitate to reach out.
Thank you for choosing us for your unlocking needs and for taking the time to leave a review. Your feedback is greatly appreciated!
Warm regards,
Charlotte
Fast easy and seamless service! I wasn't too sure because I'm tried a few platforms! Definitely the best one!
Hi Mcruben Fleurinord,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our service fast, easy, and seamless. It’s our goal to ensure that every customer has a great experience, especially after trying other platforms.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Best wishes,
Charlotte
Have to say, I thought this was a scam at first but MobileUnlocks proved me wrong. In 2 days my I had the code to unlock my phone. Very pleased!
Hello Mark,
We're thrilled to hear about your positive experience with MobileUnlocks! It's fantastic to know the code for your Galaxy S22 Ultra 5G arrived promptly and that we could assist you efficiently. If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your unlocked phone and the freedom it brings!
Best wishes,
Charlotte
Very easy and fast service to use for unlocking my phone. Highly recommend. Would def use again
Hi Carl,
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you found our service easy and fast to use. 😊
If you ever need help with another unlock or have any questions, feel free to reach out. We appreciate your recommendation and look forward to assisting you again in the future.
Best Regards,
Charlotte
If you are ready to spend some dollars without achieving anything, this is a place for you. Horrible.
Hello,
I'm truly sorry to hear that your experience with our service hasn't met your expectations. I want to assure you that our primary goal is to assist our customers in unlocking their devices successfully, and we've outlined all necessary steps and payments involved clearly on our checkout page before any purchase is made.
As per the current status of your order, it seems you've only completed the payment for the Eligibility Check and are awaiting the Unlocking Payment to proceed. This two-step process helps ensure that your phone meets the network criteria for unlocking, which is why the unlocking process has not been completed yet.
I understand your concerns about spending additional money, but I would like to remind you that the Eligibility Check you've already paid for ensures that your phone can indeed be unlocked. We're committed to providing the service you've paid for, and I encourage you to continue with the Unlocking Payment so we can complete the process for you.
If you have any further questions or require assistance, please feel free to reach out. We're here to help you through every step of the unlocking process.
Best regards,
Charlotte
All good, as in order. In the beginning I wasn't to sure about the company and product.
Now, from deep of my heart I can say all as in order and all works perfect good.
Fast service,trusted,i will unlock again and again
Hi Jack,
Thank you so much for your positive review! We're delighted to hear that you found our service fast and trustworthy. It's fantastic to know that you plan to use our unlocking services again in the future.
If you have any further questions or need assistance with anything else, feel free to reach out. We're always here to help!
Best regards,
Charlotte
Advertising as £11.99 and then they're saying it's just for initial check. The. You will need to pay another £26 wich in total makes much more expensive than other websites.
Rubbish. Stay well clear.
Initially, I purchased their IMEI unlocking service, as advertised for $14.99, this was a gimmick for an eligibility checker and to upsell you for another product... Very misleading and a very shady business practice. I was then prompted to purchase standard service for an additional $45.00, of which I did... " I said, hey, I'm already invested so as long as they get the phone unlocked. However, this was another gimmick for them to upsell me to another service, which probably doesn't work. So to my surprise, they couldn't unlock the phone. They then attempted to upsell me again for the premium service which cost $285.00, so I refused and asked them for a cash refund. They tried to issue me with a useless credit note for their website for $60.00 dollars... It literally is useless, I WANT MY REFUND OR UNLOCK MY PHOHE>>> SIMPLE... I've emailed them multiple times but did not get a response, horrible customer servce and very dodgy... This company is a SCAM, they failed to deliver the promised service. I would stay clear of these guys and their shady business practices, which btw are a clear violation of consumer rights. I demanded a full refund of the $60.00 and I still haven't received a response to my email... Very shady company... These guys are scammers who are clearly conning anyone who uses their so-called service, if it actually works. I will be filing a report with the FTC about this organisation... i hope all of this was worth $60.00 or delivering the service as promised.
Works great would recommend. Took longer than time line gave but did eventually get unlocked.
Hi Jacarius Shaw,
Thank you for sharing your feedback! I'm delighted to hear that your iPhone 12 Pro Max has been successfully unlocked even though it took a bit longer than expected. Your patience is greatly appreciated.
If you need any further assistance, don't hesitate to reach out. We're always here to help!
Best wishes,
Charlotte
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Carlos Vargas,
Thank you for your honest feedback and for choosing MobileUnlocks for your iPhone XS Max unlocking needs. We understand that the two-step payment process was initially a surprise, and we sincerely apologize for any inconvenience caused. As we aim to be as transparent as possible, please know that all costs are indeed outlined on the checkout page prior to purchase, which includes the Eligibility Check fee of $14.99 followed by the Unlocking Payment of $43. We're pleased to hear that after your research, you found the service satisfactory and the unlock was successful!
We truly appreciate your suggestion for clearer explanations regarding the payment process. Your feedback is crucial in helping us improve our service, and we will strive to ensure that our payment procedures are explained more clearly for our future customers.
Your experience is very important to us, and we're glad that the phone unlock was completed to your satisfaction. If there's anything else we can assist you with, please don't hesitate to get in touch.
Warm regards,
Charlotte
Customer Service Team, MobileUnlocks