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MobileUnlocks

Overview

MobileUnlocks has a rating of 4.4 stars from 2,526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

service
603
value
123
shipping
85
returns
97
quality
2,203
This company responds to reviews on average within 5 days

Instant Feedback

8,392 reviews
How would you rate MobileUnlocks?
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GB
1 review
0 helpful votes
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Great and easy transaction
July 16, 2024

Well worth the wait easy enough 😏 to do and we'll worth the money spent

Date of experience: July 16, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Jason,

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you found the process easy and well worth the money spent. Our team always strives to deliver a professional and efficient service, so it's great to know we met your expectations.

If you have any friends or family needing similar services, feel free to recommend us. And remember, if there's anything else we can assist you with, don't hesitate to reach out.

Cheers,
Charlotte

GB
1 review
0 helpful votes
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Quick service
July 27, 2023

It was late in evening and I needed my phone unlocked.
I had no idea my phone was locked to the point in wanted mck numbers to unlock it so, I had two make 3 separate payments, which I wish they can give you one fee and go from there, how through email communication straight away, It took 1hour 30mins to get this done, under £60
Now I can use my phone with both Sims.

Date of experience: July 27, 2023
Puerto Rico
1 review
0 helpful votes
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The ate gonna ask you for the paymet and in the middle of the procces they are gonna day that the unlocking process doesn't worh that the gonna need another paymet of 255 and if ypu don't pay the 255 the are not going to give you a refound if you can't pay the 255 so the 100$ plus the 15$ that you have to pay to check your phone

Date of experience: February 12, 2024
Customer Service R. MobileUnlocks Rep
over a year old

Hello Edwin,

Thank you for sharing your concerns with us. I understand it can be confusing to see additional steps and associated costs in the unlocking process. Let me clarify what has occurred so far:

1. You've successfully paid $14.99 for the Eligibility Check for your Galaxy S22 Ultra 5G.
2. A payment of $91 was made for the Standard Unlock service.

The status "Awaiting Payment for Remote USB Unlock" indicates that your device requires a Remote USB Unlock, as it doesn't prompt for an unlock code with a non-PCT SIM card inserted.

As outlined on our checkout page before purchase, certain devices, like your Samsung Galaxy S22 Ultra 5G, may need this additional step if unlocking codes aren't applicable. This service is essential for completing the unlock process for your phone.

I would love to help you complete the unlocking process so you can enjoy the full benefits of your device. If you're ready to proceed with the Remote USB Unlock, I can assist you with the next steps. Your satisfaction is very important to us, and we aim to provide you with a solution that allows you to use your phone as desired.

If you have any other questions or concerns, please don't hesitate to reach out. We're here to ensure a smooth and positive experience for you.

Warm regards,
Charlotte

California
1 review
0 helpful votes
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Fantastic
August 17, 2024

Within a hour my phone was unlocked. Fast service and much appreciated!

Date of experience: August 17, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi George,

Thank you for your review! We’re thrilled to hear that you found our service fast and exactly what you needed. If you have any other questions or need further assistance with your Huawei P20 Pro, feel free to reach out. We're here to help!

Best regards!

Greece
1 review
0 helpful votes
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Iphone 13 pro
August 17, 2024

I was thankful by the service
My phone got unlocked in 2 days

Date of experience: August 17, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Klaudio,

Thank you for your wonderful feedback! We're thrilled to hear that your iPhone 13 Pro was unlocked in just two days. It's great to know that you chose us for this service, and we appreciate your trust in MobileUnlocks.

If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!

Best,
Charlotte

Japan
1 review
0 helpful votes
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Excellent service
August 17, 2024

If you bought phone and its lock this service is proven

Date of experience: August 17, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hello Angelo,

Thank you for your review, and I appreciate your feedback! I'm glad to hear that your order status shows "Unlock Complete" for your iPhone 13 Pro Max.

Regarding the payments, you've made the necessary payments for the Eligibility Check and the Standard Unlock, and as outlined during checkout, all costs are fully disclosed before confirming your order. It’s important to ensure that each step is completed for the unlock process to be successful.

If you have any specific questions or if there's anything else I can help you with, please let me know! Enjoy your unlocked phone!

Best,
Charlotte

Michigan
1 review
0 helpful votes
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The best crew
August 17, 2024

They did it fast and with great experience, the best I will do again.

Date of experience: August 17, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Sazo Smith,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience and found our service quick and efficient. It truly means a lot to us. If you have any friends or family looking to unlock their phones, we're here to help!

We appreciate your support and look forward to serving you again in the future!

Best,
Charlotte

Virginia
1 review
0 helpful votes
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Phenomenal service
July 16, 2024

Fast and they really helped unlock my iPhone 14 Pro Max quickly without any issues. Thank you!

Date of experience: July 16, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Robert Jones,

Thank you so much for your feedback! We're thrilled to hear that you had a fast and trouble-free experience unlocking your iPhone 14 Pro Max. Your satisfaction is our top priority, and it's wonderful to know we could assist you effectively.

If you ever need help with any other devices in the future, please don't hesitate to reach out. Enjoy your newly unlocked phone!

Best regards,
Charlotte

Florida
1 review
1 helpful vote
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Scammers
May 24, 2023

Beware, this is 100% fraud, you will never get your money back and they will never respond to you ever, it's scam, they have no contact info and they never reply emails, stay away

Date of experience: May 24, 2023
Thailand
1 review
0 helpful votes
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Great
August 16, 2024

Value for money. If you want to unlock you phone you definitely try this

Date of experience: August 16, 2024
Customer Service R. MobileUnlocks Rep
9 months ago

Hi Pamela Grace,

Thank you for taking the time to leave your feedback! I'm glad to hear you found our customer service satisfactory, and I appreciate your kind words.

Regarding your payments, it's important to note that the two payments you made—$14.99 for the Eligibility Check and $50 for the Standard Unlock—are part of the necessary steps to complete your unlocking process. Since your order status is "Unlock Complete," it seems everything has gone smoothly!

If you have any further questions or if there's anything else I can assist you with, please feel free to reach out!

Best,
Charlotte

Mexico
1 review
0 helpful votes
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Good
June 29, 2024

It was very good and fast to unlock my device once you pay they send you al the info

Date of experience: June 29, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Isaac,

Thank you so much for your positive feedback! We're thrilled to hear that your unlock process was quick and satisfactory. If you have any other devices that need unlocking or need further assistance in the future, don't hesitate to reach out.

Have a fantastic day! 😊

Best regards,
Charlotte

Latvia
1 review
0 helpful votes
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Very good
July 13, 2024

They do very good job and very fast...
I can recommend this app

Date of experience: July 13, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Diana,

Thank you so much for your kind words and recommendation! We're thrilled to hear that you found our service efficient and satisfactory. It's wonderful to know that your iPhone 8 Plus from BITE Latvia has successfully been unlocked.

Should you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte

Malaysia
1 review
0 helpful votes
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Nice and fast service
July 15, 2024

It took less than 1 week to unlock my iphone 12 pro,the service is fast

Date of experience: July 15, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Kevin,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service fast and efficient in unlocking your iPhone 12 Pro. We're here to make the process smooth and quick for our customers.

If you have any other devices you need unlocking or if you know anyone who could benefit from our services, don't hesitate to recommend us!

Best regards,
Charlotte

Greece
1 review
0 helpful votes
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Fantastic and quick
July 15, 2024

Fast response, faster than they promised. My iphone now is unlocked

Date of experience: July 15, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hi Sofianopoulos Manikis,

Thank you so much for your review! I'm thrilled to hear that our service met your expectations and that your iPhone 11 Pro is now successfully unlocked. We strive to provide fast and reliable service, so it's great to know we delivered on that promise.

If you have any other devices that need unlocking in the future or any questions, feel free to reach out. Enjoy your newly unlocked phone!

Best regards,
Charlotte

Nigeria
1 review
0 helpful votes
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Very Good and trusted service
July 15, 2024

I unlocked my phone fast and easy with no issue, very impressive

Date of experience: July 15, 2024
Customer Service R. MobileUnlocks Rep
10 months ago

Hello Onyedikachi Nwasa,

Thank you so much for your kind words! I'm delighted to hear that you had a fast and easy experience unlocking your iPhone 14 Pro Max with us. We're here to make sure the process is as smooth as possible for our customers.

If you need any further assistance or have any questions, please don't hesitate to reach out.

Best wishes,
Charlotte

Tunisia
1 review
0 helpful votes
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Professional
May 10, 2024

It took a lot longer than I thought but I got the phone unlocked for my dad
It's an old Samsung rugby
Thank you so much very professional and responsive

Date of experience: May 10, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello Yasmine,

Thank you for taking the time to leave your feedback. We're thrilled to hear the unlock was successful for your dad’s Samsung Rugby! Your patience is greatly appreciated, and we're so glad our team could assist you throughout the process.

It's wonderful to know you found us through our good reviews, and we hope your dad enjoys the freedom of his newly unlocked device. If you have any more questions or need further assistance, we're here for you.

Warm regards,
Charlotte

Guam
1 review
0 helpful votes
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Fast, efficient and excellent service
November 21, 2023

Very fast service, after some knucklehead SOLD ME AN AT&T SIM-LOCKED iPhone 15 pro max, MobileUnlocks came to my rescue. But after I've made an additional $368 investment to settle the amount owed to AT&T from the scammmer tried to make a quick $1200

But most importantly the NICE GUYS gets the last laughs

Date of experience: November 21, 2023
GB
1 review
0 helpful votes
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Easy to do and reliable.
May 16, 2024

Very good and action was completed in quick time, would definitely recommend for friends and family to use.

Date of experience: May 16, 2024
Customer Service R. MobileUnlocks Rep
12 months ago

Hello A Harvey-Barber,

Thank you so much for leaving us a positive review! We're thrilled to hear that your unlocking experience with us was quick and satisfactory, and really appreciate you recommending us to your friends and family.

If there's anything else we can assist you with regarding your iPhone SE or if you have any further questions about our services, please feel free to reach out.

Wishing you the best experience with your now-unlocked iPhone SE on the network of your choice!

Warm regards,
Charlotte

France
1 review
0 helpful votes
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Service efficace et fiable
September 23, 2024

J'ai beaucoup apprécié le suivi au long du processus. En effet le service client m'a informé de chaque etape
De maniere détaillée et le résultat fut comme prévu!

Date of experience: September 23, 2024
Customer Service R. MobileUnlocks Rep
7 months ago

Bonjour Sofiane Farrah, Merci beaucoup pour vos gentils mots! Nous sommes ravis d'apprendre que vous avez apprécié notre suivi et que votre expérience a répondu à vos attentes. Notre équipe s'efforce de fournir une communication claire et des solutions efficaces, notamment en ce qui concerne le déblocage de votre téléphone à l'étranger. Si vous avez d'autres questions ou si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider! Cordialement!

Texas
1 review
0 helpful votes
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Total Scam
August 4, 2023

All they did was check the AT&T portal and tell me what I already knew. Then asked for more money to maybe unlock the Sim. I think the positive reviews are form BOTs. DO NOT USE!

Date of experience: August 4, 2023