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MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 3.9 stars from 2,633 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, old phone and sim card. MobileUnlocks ranks 1st among Unlocked Phones sites.
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Mobile unlocks is a legitimate company and did unlock my phone but it costs more than you are originally lead to believe. The original price is a fee for a check. Then they asked for another £25 for a network unlock code which I got within the hour. Unfortunately I needed a master unlock code which cost me further £20. Altogether it cost me £55ish and took about 4 days
My phone was unlock within the time frame, i already test using an esim and perfectly working. Hassle free service. Kudos!
Hi Gieren Blanco,
Thank you so much for your wonderful review! We're thrilled to hear that your iPhone 15 Pro Max was unlocked within the timeframe and that it's working perfectly with your eSIM. Your satisfaction means a lot to us, and we're here to help if you need anything further in the future. Kudos to you for making the process hassle-free!
Best regards,
Charlotte
I needed my phone unlocked from AT&T so I could use it with my new tmobile sim card. Mobileunlocks said give them 3 days - it took 2! Beware the 14.99 fee upfront is not the total. Once you pass the recheck then it's 101.00 more - but worth it vs having to buy a new phone!
Hi Thad,
Thank you for sharing your experience! I’m so glad to hear the unlocking process went smoothly and that you found it worth the investment compared to other options. Your feedback about the additional payment is appreciated; the initial payment for the eligibility check is indeed just the first step, and I'm happy to clarify that all costs are outlined during checkout.
If you have any further questions or need assistance with anything else, feel free to ask. Enjoy your new service with T-Mobile!
Best,
Charlotte
Este servicio es seguro al 100, y en menos de 72 horas tu equipo esta desbloqueado perfectamente, la recomiendo
Hola María, ¡gracias por tu comentario! Me alegra saber que encontró nuestro servicio confiable. Parece que has completado con éxito el proceso de desbloqueo de tu iPhone 12 Pro Max con el estado "Desbloqueo completo". ¡Esto significa que su dispositivo ahora debería estar listo para usarse con otras redes! Si tiene más preguntas o necesita más ayuda, no dude en comunicarse. ¡Disfruta de tu teléfono desbloqueado! Mejor, charlotte
It was a very easy way of unlocking the phone - i just had to wait - so would recommend and also not to expencive
Thank you so much for your kind words, Aurelia! We're thrilled to hear that you found the unlocking process easy and affordable. Your feedback means a lot to us! If you have any further questions or need assistance, feel free to reach out. Enjoy using your unlocked iPhone 11! 📱✨
I had to pay a lot of money to unlock my phone.they are not straight forward with how much u gonna have to pay
Hi Edmore Tandi,
Thank you for your feedback. I understand that the multiple payments can feel overwhelming, but I want to assure you that all costs are clearly stated on the checkout page before you complete your purchase. For your Samsung Galaxy Note10, you’ve already successfully paid for the Eligibility Check and the Standard Unlock.
We aim to provide a smooth unlocking experience, so if you have any specific questions or need assistance with the process, please let us know. Your order status shows that the unlock is complete, which is great news!
If there's anything else you need, I'm here to help!
Best,
Charlotte
I recently used MobileUnlocks to unlock my smartphone and I'm quite pleased with the experience. The process was straightforward - I just needed to provide my phone's IMEI number and select my carrier. Their website was easy to navigate, and I received prompt email updates about my order status.
The unlocking was completed within 24 hours, which was faster than I expected. When I had a question about inserting my new SIM card, their customer service team responded quickly and helpfully.
The price seemed reasonable for the convenience and speed of the service. Best of all, the unlock worked perfectly, and I'm now able to use my phone with a different carrier.
Overall, I'd recommend MobileUnlocks to anyone needing to unlock their phone. The service was efficient, effective, and hassle-free."
Thank you so much for your positive review, Marcel! We're thrilled to hear that you had a great experience using our service, especially with the prompt updates and helpful customer support. It's always our goal to make the unlocking process as easy and quick as possible, and we're glad to know that the unlock worked perfectly for you. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your recommendation! 😊
The transaction to unlock my phone was simple and not complicated at all. Once the time for the unlocking had come, there was no problem at all for me to transfer the data from my old phone to the one I had unlocked. I'd definitely recommend this service to unlock a phone to anyone.
Hi Lawrence,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your unlocking experience was simple and that transferring your data went smoothly. Your recommendation means a lot to us! If you ever have any questions in the future or need assistance, don’t hesitate to reach out.
Best regards!
Thank you so much for your amazing review! We're thrilled to hear that your iPhone 15 Pro Max was unlocked so quickly. It's fantastic to know our service met your expectations and that you chose us based on your research. If you need any further assistance or have any questions in the future, feel free to reach out. Enjoy using your unlocked phone! 😊
Unlocked took longer time, a few working days, but code provided by email. I can recommend
Hi Marta,
Thank you for sharing your experience! We're glad to hear that your unlock was completed successfully and that you received the code via email. We appreciate your recommendation and understand that longer waiting periods can be frustrating—it's all part of ensuring the unlock process is done correctly.
If you have any other questions or need further assistance, feel free to reach out. We're here to help!
Best,
Charlotte
Unlocked phone after 40 mins. Bit annoying that what seems like a single fee is then added to. Pricing needs to be clearer
Hi Michael,
Thank you for your feedback! I’m glad to hear that your phone was unlocked after just 40 minutes. I understand that the payment process can be a bit confusing. Just to clarify, the two payments you made – £11.99 for the Eligibility Check and £26 for the Standard Unlock – are necessary steps in ensuring that we can unlock your device effectively.
All costs are clearly outlined at checkout, and this two-step process helps us confirm that the unlock is successful for your specific phone model. If you have any more questions or need assistance with anything else, feel free to reach out!
Best,
Charlotte
I didn't believe that this could happen but with previous unlocking not working with other sites these guys at mobile unlock.com were fantastic, best of all start to finish in 15 minutes and early hours of morning. I watched my phone unlock as it was magic.100% satisfied
Hi Mr. Johnson,
Thank you for sharing your amazing experience with us! We're thrilled to hear that you found our service to be quick and effective in unlocking your phone—it's truly wonderful to know that you were able to see it happen in real-time!
If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
I was in 2 minds whether to go to a mobile shop to get phone unlocked then I googled and found these guys.Did I have a doubt in the back of my mind when they say unlock instantly,50/50,so ok I purchase unlock within 15 MTs they send me 2 sets of codes unlock,unfreeze,I followed precise instructions which were clear and precise and HEY PRESTO MY SIM IS WORKING.YOU GUYS ARE AMAZING 100% BEST OF ALL THIS WAS 2.30 IN THE MORNING.VERY HAPPY THANKYOU
I simply put the information required into the website and MobileUnlocks did the rest and supplied a code within an hour which unlocked my phone immediately.
Hi Richard,
Thanks for your positive feedback! I'm thrilled to hear that our service worked smoothly for you and that you were able to unlock your Huawei P smart quickly. We always strive to provide trustworthy solutions, and it’s great to see that reflected in your experience!
If you have any more questions or need further assistance, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Based on my extensive experience with phone unlocking, this service is truly excellent. Despite an initial estimate of 48 hours, I had to wait a little longer due to network not giving the code however this company requested the code from samsung thats why it took longer. Once i recieved the code it was done deal. Put in new simcard entered the code everything worked fine first time.I highly recommend this service to everyone looking to unlock a phone.
Hi Kamil,
Thank you for your feedback! I'm glad to hear that you found the unlocking process smooth once you received the code. We strive to provide a hassle-free service, especially for customers with busy schedules like yours.
If you have any further questions about the unlock or if there's anything else we can assist you with, please don't hesitate to reach out. Happy to help!
Best regards,
Charlotte
Effectively handled within the time specified, emails kept me informed about progress throughout.
Hi Mr. Stonehewer,
Thank you for your kind words about our service! We're thrilled to hear that you found our pricing and website easy to navigate.
As for the unlocking of your Vodafone Smart Ultra 7, I'm glad to inform you that your order status shows "Unlock Complete." You can use the unlocking code provided: **1391765687257345** to finish the unlocking process. If you need any help with the steps, just let us know!
We appreciate your business and are here to help if you have any further questions or need assistance.
Best regards!
Confiei à Móbile Unlocks para fazer o desbloqueio do meu XR, a princípio fiquei triste com a política de pagamento de 50% só para a elegibilidade mas, não desisti prossegui e felizmente eles são sérios e muito bom no que fazem, o processo demorou um bocado mais do que o esperado mas no final correu tudo bem. Pode confiar.
Olá Narciso Hinga, Muito obrigado por compartilhar sua experiência conosco! Agradecemos sinceramente sua confiança e paciência durante todo o processo de desbloqueio do seu iPhone XR. Ficamos emocionados em saber que tudo deu certo no final! Se você tiver mais dúvidas ou precisar de ajuda com qualquer outra coisa, sinta-se à vontade para entrar em contato. Nós estamos aqui para ajudar! Atenciosamente, Charlotte
My wife smashed her current phone which was a real issue as she needs this phone for her specialist job in our local hospital. After getting an old phone off my dad we found it was still locked to a network.
Found this website and followed the clear instructions to start the process of unlocking the phone. The estimated time was fast but the service was even faster. Had an unlocked phone under an hour.
Hi Stephen,
Thank you so much for your wonderful feedback! We're thrilled to hear that your unlocking process went smoothly and quickly, especially given the urgency of your wife's situation. It's great to know that our clear instructions and user-friendly website helped you make your decision. If you have any further questions or need assistance, don’t hesitate to reach out. Enjoy using your unlocked Huawei P30 Pro!
Best regards,
Charlotte
Hi Vince,
Thank you so much for your positive feedback! We're thrilled to hear that you found the unlocking process quick and easy. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!
Best,
Charlotte
I had an old ZTE MC88 8D 5G router locked to my previous carrier. And now I decided to put another sim card in it ( I have paid the router and don't owe anything to my previous carrier). I found the website in internet and wanted to unlocked the router and use other sim cards. When I enter into the routers menu it asked me for an unlock code in order to unlock the router to other carriers. So I checked the device imei into the mobileunlocks website and it only asked me for 13.5 Euro (total price for unlocking my device). I decided to risk 13.5 Euro and get it done. I paid this $#*!ty site the price and they asked me for another 44 Euro ( I am posting picture to see the whole process and you can check if there is a mention of another payment and according to them the unlocking process is instant. Now I'm missing almost 60 Euro and I should wait 7 days in order to get the device unlocked). It should have been in easy one time code solution? Everyone don't use this site it is a total SCAM!
Hi Todor,
I’m really sorry to hear about your frustrations. I can understand how that feels! When you placed your order, the €13.49 was for the Eligibility Check, and the €44 for the Standard Unlock, and both are clearly outlined on our checkout page before completing your purchase.
Your order status is currently "In Process," and unlocks typically complete within 6 days and 23 hours. I encourage you to hang in there as your unlock is on its way!
Thank you for your patience, and if you have any more questions, don’t hesitate to reach out.
Best,
Charlotte
Quick and easy, cost about £35 in total, all together it was transferred in about an hour.
Hello Mr. Manning,
Thank you for taking the time to leave us a review! We're thrilled to hear that you found the process quick and easy. We appreciate your trust in us, especially since our goal is to ensure that our service meets your expectations.
It looks like your order status is "Unlock Complete," which means your iPhone XR should be good to go! If you have any further questions or need assistance with using your unlocked phone, please don’t hesitate to reach out.
Thank you again for choosing us, and we hope you enjoy your unlocked device!
Best,
Charlotte
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Butler,
Thank you for sharing your experience. I understand that the costs can add up, and it's important to clarify that the £11.99 for the Eligibility Check is just the first step, followed by the Unlocking Payments. I appreciate your patience throughout the process, and I'm glad to hear you received your unlocking code.
If your Samsung Galaxy S9 is not asking for an unlocking code, you may need to consider the Remote USB Unlock option for a successful unlock. Your order status shows "Unlock Complete," which is great! If you have any further questions or need assistance with the next steps, please don't hesitate to ask. We're here to help!
Best regards,
Charlotte