business logo of MobileUnlocks

MobileUnlocksReviews 2,602

4.3
How would you rate MobileUnlocks?
grey star
grey star
grey star
grey star
grey star

MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 4.3 stars from 2,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

quality
2,206
This company responds to reviews on average within 1 day

Instant Feedback

8,297 reviews
Nicaragua
1 review
0 helpful votes
Follow Wilfredo O.
Unfollow Wilfredo O.
Send Message
Share Review
Report Review

Desbloqueo Samsung galaxy 23FE
July 22, 2025

Desbloquearron mi Samsung FE23 con eficiencia y con excelentes atencion rápido y eficaz, lo recomiendo

Date of experience: July 22, 2025
GB
1 review
0 helpful votes
Follow Peter L.
Unfollow Peter L.
Send Message
Share Review
Report Review

Unlock code
July 22, 2025

Excellent service, unlock code arrived within the week and worked so can now use the phone on any network

Date of experience: July 22, 2025
Austria
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Send Message
Share Review
Report Review

Einfache Entsperrung
July 19, 2025

Das Erhalten der Codes hat zwar etwas gedauert, aber das Entsperren lief dann schnell und OHNE Probleme ab. Der Support ist ebenfalls schnell und hilfreich.

Date of experience: July 19, 2025
Sweden
1 review
0 helpful votes
Follow Hannah K.
Unfollow Hannah K.
Send Message
Share Review
Report Review

I wish I'd looked at reviews on Trust Pilot first so I knew what I was getting in to. It took 7 days to get the unlock codes but it did work. It cost me €67.49. I was quite worried I'd been scammed. Some people have paid hundreds. Like most have experienced, the pricing tier is an unpleasant and annoying surprise. It's intentionally hidden; it's not on the FAQ's section and there is nowhere on the landing page that mentions any pricing. It's quite a tactical and dishonest way of getting people to spend money they perhaps wouldn't have - if they had known the upfront cost could be hundreds of euros rather than what is initially suggested as under 20 euros. There are tiers; 1. First you pay to check the "eligibility" of being able to unlock the phone. It isn't clear that you are ONLY paying for a check, rather than getting the codes. It's hidden in small writing at the bottom of the page. My cost was €13.49
2.Once they confirm your phone is eligible - then you are required to pay again, and quite an increase in cost - for them to TRY to get the unlock codes. My cost was €54. 00. 3. There is then a third cost which thankfully I didn't need to pay - I would have been furious. It can end up costing more than a new phone. If the first way of TRYING to get the unlock codes doesn't work, they charge excessive amounts - check the trust pilot reviews.

Date of experience: July 9, 2025
Ghana
1 review
0 helpful votes
Follow Dauda Z.
Unfollow Dauda Z.
Send Message
Share Review
Report Review

Satisfactory
July 17, 2025

Just had my Motorola device unlocked by this service and I'm impressed! The process was smooth, and the response time was super fast. My phone is now working perfectly with my preferred network. Great job, thanks!

Date of experience: July 17, 2025
GB
1 review
0 helpful votes
Follow Mrs H.
Unfollow Mrs H.
Send Message
Share Review
Report Review

Easy, hassle free phone unlocking
July 15, 2025

You pay some money up front to get your phone checked - you give some info about the phone you want unlocked (serial number etc). The phone is then checked out remotely by the unlocking service to ensure the phone is not in contract or been blacklisted (i. E., not stolen). Once the phone is cleared, you pay the rest of the fee and you soon receive the unlock codes for your phone with instructions of what to do with them. You then unlock the phone. Simple.

Date of experience: July 15, 2025
GB
1 review
0 helpful votes
Follow Colin W.
Unfollow Colin W.
Send Message
Share Review
Report Review

Excellent Service
July 14, 2025

Mobile was a little more difficult to unlock but MobileUnlocks did it efficiently and kept me up to date of their progress. I now have a fully unlocked phone. Many thanks and will use again if required.

Date of experience: July 14, 2025
Missouri
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Third time was a charm
July 12, 2025

I tried initially to get an I phone 12, and I phone 11 unlocked but carriers came back with a high cost. But despite all that I was credited each time with the money I spent which covered the next attempt. I then tried a Motorola Stylus and they were able to unlock that phone for just under the refunded credit.

Date of experience: July 13, 2025
Mexico
1 review
0 helpful votes
Follow Marisa E.
Unfollow Marisa E.
Send Message
Share Review
Report Review

Fácil y rapido
July 12, 2025

Excelente servicio! El proceso es fácil y rápido no tuve ningún problema con nada, la atención al cliente es excelente cualquier duda te ayudan. Lo recomiendo ampliamente es muy fácil y seguro!

Date of experience: July 12, 2025
GB
1 review
0 helpful votes
Follow Mr M.
Unfollow Mr M.
Send Message
Share Review
Report Review

Pulled out all the stops.
July 11, 2025

I can't give these people enough praise, they pulled out all the stops. After a lot of emails I got my phone unlocked. They spent a long time trying to get the code from EE, they finally went to the manufacturer and got the unlock code. This took longer than usual but they assured me that they would succeed. Thank you again.

Date of experience: July 11, 2025
GB
1 review
0 helpful votes
Follow Lilian N.
Unfollow Lilian N.
Send Message
Share Review
Report Review

MCK and Network locked on my note10 plus
July 9, 2025

To be honest I don't even know where to start i was terrified thinking that I will not able to use my phone again but it was fixed within 48 hours am speechless Thank you for the service you provide.

Date of experience: July 9, 2025
New Mexico
1 review
0 helpful votes
Follow Hamish M.
Unfollow Hamish M.
Send Message
Share Review
Report Review

Excellent service
July 9, 2025

I recently used MobileUnlocks to unlock my Samsung Galaxy S10, and I'm genuinely impressed by how professional and efficient their service is. From the beginning, everything was clear and well-explained. After placing my order, I received my unlock codes in just a few hours. The instructions were easy to follow, even for someone who isn't tech-savvy. I inserted a non-Open SIM card, powered on my phone, and entered the provided unlock code. It worked perfectly on the first try—no hassle at all. What I really appreciated was their communication. I received prompt emails with both the unlock instructions and a follow-up message requesting feedback. It shows they care about the customer experience. For anyone worried about scams in this industry (and I was skeptical at first), MobileUnlocks is the real deal. They deliver what they promise, and they do it fast. I'll definitely be recommending them to anyone who needs to unlock a phone safely and quickly. Highly recommended!

Date of experience: July 9, 2025
GB
1 review
0 helpful votes
Follow Gaynor C.
Unfollow Gaynor C.
Send Message
Share Review
Report Review

Motorola unlock
July 8, 2025

Wanted to change my phone from Tesco to sky mobile. I was unable to phone or receive calls for 4 days as there was an issue with Tesco unlocking however I was kept updated regularly and now it's all working properly I am happy with the service provided. I paid £7.99 and then £41 so not cheap

Date of experience: July 9, 2025
Missouri
1 review
0 helpful votes
Follow Jack C.
Unfollow Jack C.
Send Message
Share Review
Report Review

Good Company to Work With
July 5, 2025

I went to Mobile Unlock because the company who had been the carrier in the past wouldn't help. Mobile Unlock took care of the problem. They said it could take up to 11 days, but had the Unlock code in days. I am very happy with their service.

Date of experience: July 5, 2025
GB
1 review
0 helpful votes
Follow Darren F.
Unfollow Darren F.
Send Message
Share Review
Report Review

Great service
July 5, 2025

Excellent service provided, was skeptical about waiting for unlocking code but it came through and worked straight away. Will definitely use again 5*

Date of experience: July 5, 2025
Australia
1 review
0 helpful votes
Follow Susanna M.
Unfollow Susanna M.
Send Message
Share Review
Report Review

DO NOT USE MOBILEUNLOCKS.COM!!!!
I requested two phones to be unlocked in July 2024. The process has been pending for almost a year now. I attempted to make contact multiple times to cancel and refund my orders but was constantly met with excuse about why it is taking so long. Almost a year later, both orders are said to be at 99%. They are offering a 'Credit Note' and refusing to provide me with a refund. The credit note will not be useful to me because I will NEVER be using this service again. DO NOT RECOMMEND!

Date of experience: July 1, 2025
GB
1 review
0 helpful votes
Follow Rob C.
Unfollow Rob C.
Send Message
Share Review
Report Review

Great and easy
June 29, 2025

Totally simple process, which i got wrong, but mobileunlock spotted my mistake, corrected it and the whole thing went smoothly.

Date of experience: June 30, 2025
GB
1 review
0 helpful votes
Follow Stephen E.
Unfollow Stephen E.
Send Message
Share Review
Report Review

Sim unlock
June 27, 2025

Had a few doubts about trying to get phone sim unlocked. However I was surprised that it worked. Took a while but I was kept informed as the process was ongoing. Pleased with the result would use again

Date of experience: June 27, 2025
Colombia
1 review
2 helpful votes
Follow Oscar R.
Unfollow Oscar R.
Send Message
Share Review
Report Review

This is what I originally wrote one year ago: "I will never ever recommend anyone to MobileUnlocks. They are scammers. First they charge you $15 dollars, without mentioning that it is only a first stage, and later they charge again $50 more, and later they ask you to pay $300 more for their "premium" service, what's the point of asking for a verification payment of $15 if at the end they will ask for $300 more?. They stole my hard earned money through dubious means and denied any refund. Thieves! " They even tried to blackmail me saying that I had to change the review to 5 stars in order to get my money back (picture attached). So please stay away from this scamming company!

+1
Date of experience: April 30, 2024

Scammers! Be aware!
April 30, 2024
Previous review

I will never ever recommend anyone to MobileUnlocks. They are scammers. First they charge you $15 dollars, without mentioning that it is only a first stage, and later they charge again $50 more, and later they ask you to pay $300 more for their "premium" service, what's the point of asking for a verification payment of $15 if at the end they will ask for $300 more?. They stole my hard earned money through dubious means and denied any refund. Thieves!

+1
Date of experience: April 30, 2024
Romania
1 review
0 helpful votes
Follow Sorin B.
Unfollow Sorin B.
Send Message
Share Review
Report Review

Work in progress
June 23, 2025

I did't think that is easy to unlock a old mobile only using a code. Now I will try and share my experience in more details soon. Thanks

Date of experience: June 24, 2025