MobileUnlocks Reviews Summary
MobileUnlocks has a rating of 4.4 stars from 2,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.
Instant Feedback
Paid $28.99 to find out if my phone could be unlocked. Received email "Unlock codes are ready". Paid $55. For the codes to unlock the phone, but was told it would take 10 days. Tried to cancel, but would not cancel order for a refund. After 11 days received email saying they could unlock my phone and would only issue a credit. A credit for what? I wanted an unlocked phone!
I needed to unlock my old phone which I had given to my mum. So upon googled to see how to do it and MobileUnlocks popped up. So I followed the instructions paid the fee, passed the verification process in a few minutes. Then paid the follow up fee. Took a little longer than usual as they had to get code from the manufacturer but was kept updated by email with the process. Code received after 5 days, so now to gift phone to my mum to replace her old one.
Hi Barbara,
Thank you for sharing your experience with us! I'm so glad to hear that you were kept updated throughout the unlocking process and that you've successfully received your code. It sounds like a thoughtful gift for your mum!
If you have any questions about using the unlock code or need further assistance, feel free to reach out. Enjoy gifting the phone!
Best regards,
Charlotte
Mobile unlock is the greatest most reliable app to unlock carriers don't hesitate to use
Hi Shawtiekaw Hibbler,
Thank you for your positive feedback! We’re thrilled to hear that you found our service reliable for unlocking your iPhone. We appreciate your trust in us.
If you have any questions or need assistance with your order, please don’t hesitate to reach out!
Best,
Charlotte
Bardzo szybko został odblokowany telefon, myślałem że nie da rady odblokować simlocka a jednak dało radę. Polecam
Cześć Pawel, Dziękujemy za miłe słowa! Cieszymy się, że Twój iPhone 13 Pro został szybko odblokowany i że nasze ceny okazały się konkurencyjne. Jeśli masz jakiekolwiek pytania dotyczące procesu lub potrzebujesz pomocy, daj nam znać. Jesteśmy tutaj, aby pomóc! Pozdrawiamy, Charlotte
Serviço muito bom, rápid, tudo resolvido antes do prazo previsto.
Atendimento via email para duvidas realizado!
Parabéns!
Olá Nair Meirelles, Muito obrigada pela sua avaliação maravilhosa! Ficamos felizes em saber que você achou nosso serviço rápido e responsivo. Seu feedback significa o mundo para nós, e é ótimo saber que as recomendações que você recebeu corresponderam às suas expectativas. Se você tiver mais alguma dúvida ou precisar de ajuda, sinta-se à vontade para entrar em contato. Estamos sempre aqui para ajudar! Muitas felicidades, Charlotte
Unlocked an iPhone 11 Pro.
The process was clear and smooth.
The unlock was done in just one day. Quite fast.
I'm happy with the service.
Hi Lazar Lucian,
Thank you so much for your kind words! We're thrilled to hear that the unlocking process for your iPhone 11 Pro was clear and completed quickly. Your positive feedback means a lot to us and reassures future customers about the trustworthiness of our service.
If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Best wishes,
Charlotte
Good, instant unlock my iPhone and every run smooth
Hi Ming Chi Leung,
Thank you so much for your positive feedback! We’re thrilled to hear that your iPhone unlock went smoothly and that you're satisfied with the service. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your newly unlocked iPhone!
Best regards,
Charlotte
It worked and I am grateful it did, however It told me to begin with to pay £11.99, which I thought was the full payment, however halfway through it asked me to pay another £26 l. They were not upfront about the full cost, which is a bit shady.
Hi Angel,
Thank you for your feedback! I’m so glad to hear that your unlock was successful. I understand how the two-step payment process might seem a bit unclear. Typically, the £11.99 fee is for the Eligibility Check, while the £26 covers the Standard Unlock. All costs are outlined on the checkout page to ensure clarity before you make your purchase.
If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!
Best,
Charlotte
Needed to unlock a phone before sending another one back and mobile unlocks came very highly rated. Paid my monies and off it went.
Said it would be approximately 48 but was done in under 24 hours...perfect
Will definitely use again
Hi Barry,
Thank you for your kind words! We're thrilled to hear that your Galaxy S23 Ultra was unlocked so quickly. It’s always great when things go smoothly. If you have any more devices to unlock in the future, we’d love to assist you again. Have a fantastic day!
Best,
Charlotte
A positive experience with MobileUnlocks as they unlocked my iPhone from the comfort of my home. I had got nowhere with the original SIM provider. They were very helpful, even correcting my original incorrect order at no extra cost.
Hi Rosamond,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a smooth experience unlocking your iPhone 5S. It's great to know that our team could assist you, even with the original mix-up.
If you have any further questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked phone!
Best wishes,
Charlotte
I was really scared at first, with my fingers crossed and hoping it wasnt a scam but after all I was impress to see how fast and easy it was. I highly recommend for people to use this service.
Hi Jason,
Thank you for sharing your experience! I’m so glad to hear that you were impressed with how fast and easy the unlocking process was. It's great that you decided to give this service a try, especially after having your iPhone sitting unused for so long.
If you have any further questions or need assistance with your unlocked phone, feel free to reach out. We’re here to help!
Best,
Charlotte
Very quick and easy to use - solved my problem immediately
Hi Reece,
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and easy to use, and that it solved your problem. It's great to know that your friend recommended us and that we could provide a suitable solution for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!
Best regards,
Charlotte
I recently used MobileUnlocks to unlock my phone, and I couldn't be happier with the experience! The process was incredibly straightforward and easy to follow. From start to finish, the team was professional, and the instructions were clear.
What really impressed me was the speed—my phone was unlocked in much less time than I expected. The pricing was also very reasonable, especially considering the quality of service and the convenience it provided.
Customer support was fantastic too! They promptly answered any questions I had and ensured I was completely satisfied with the result. I was initially a bit skeptical about using an online service, but MobileUnlocks delivered beyond my expectations. My phone works perfectly on the new network now.
If you're looking for a hassle-free and trustworthy way to unlock your phone, I highly recommend MobileUnlocks. They get the job done quickly, efficiently, and at a great price.
Hi Nathan,
Thank you so much for your wonderful review! I'm thrilled to hear that your experience with MobileUnlocks was positive and that your iPhone 6S Plus is now working perfectly on the new network. We always strive to provide clear instructions and quick service, so it’s great to know we delivered on that for you.
If you have any questions or need further assistance in the future, don't hesitate to reach out. Your recommendation means a lot to us!
Best wishes,
Charlotte
The service is good and reliable just that the Eligibility cost is not necessary to me more when the phone has all its takes to be unlocked with or without Eligibility.
Hi Sellu Foday,
Thank you for your feedback! I understand your concern about the Eligibility Check fee. This check ensures your phone is eligible for unlocking and helps avoid any issues later in the process. All costs are displayed clearly during checkout, including this step.
We’re glad you chose MobileUnlocks for our reliable service! If your phone has completed the unlock process, that's fantastic news! If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards!
This was a very good fix for us my old phone was unlocked within an hour. My local mobile shop was going to take 4 days. Very pleased with the outcome.
Hi M Noble,
Thank you for your review! I'm thrilled to hear that your Samsung Galaxy S10 was unlocked so quickly. We aim to provide fast and efficient service, and it's great to know we met your expectations—especially compared to the local shop! If you have any questions or need assistance with anything else, feel free to reach out. We're here to help!
Best,
Charlotte
It took a few days but it worked out good no problems with the phone ever since
Hi Charlie G,
Thank you for your review! I'm glad to hear that everything worked out well for your iPhone 13 and that you're having no issues since the unlock. We appreciate you giving us a try! If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
I was so frustrated trying to find ways to unlock my phone. This process took away my worries. It was simple and very quick.
Hi Mr. Desbois,
Thank you for sharing your feedback! I’m so glad to hear that the unlocking process was quick and straightforward for you. We strive to make things clear, so it's wonderful to know that our explanations helped reduce any frustration you had.
If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help!
Best regards,
Charlotte
Very good and safe, I definitely recommend it, everything is very safe.
Hi Omar,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service safe and reliable. It's our goal to provide a smooth unlocking experience for our customers. If you have any questions or need further assistance with your Motorola XT2215-1, feel free to reach out. We're here to help!
Best regards!
I first paid £11.99 and MobileUnlocks said my phone was locked. I then paid another £36.99 to unlock it. Took three days to get the codes and when i put another sim card in my phone i didn't need the codes because it was already unlocked. Total waste of money.
Hi Robert,
I'm sorry to hear about your experience. It's important to us that you have a smooth process. However, it seems your phone may have already been unlocked before you received the codes. Many devices can sometimes unlock or change their status on their own without needing the codes.
The costs you paid—£11.99 for the Eligibility Check and £36 for the Standard Unlock—are completely transparent on the checkout page and help us ensure your phone is eligible for unlocking.
If there’s anything else I can assist you with or if you have more questions about your unlock, feel free to reach out!
Best,
Charlotte
Quick and easy to use, unlocked phone within 1 hour, would recommend
Hi P A Court,
Thank you so much for your positive feedback! We're delighted to hear that you found our service quick and easy, and that you were able to unlock your Samsung Galaxy S10 so efficiently. It's always wonderful to hear that our customers are satisfied with their experience and that our good reviews helped in your decision.
If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Charlotte
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jerald,
I'm sorry to hear about your experience. I understand your frustration. Regarding your order, the $28.99 for the Eligibility Check was not refundable, as that service is performed upfront, while the $55 for the unlock option has also been refunded.
I see your status shows "Already Refunded," so it looks like you’ve received credit for those payments. The unlock codes you received indicate that the unlocking process is still available. If you still wish to unlock your Samsung Galaxy A20, you can use the credit note for future services.
If you have any additional questions or need further assistance, just let me know! We're here to help.
Best,
Charlotte