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MobileUnlocksReviews 2,618

4.4
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MobileUnlocks Reviews Summary

MobileUnlocks has a rating of 4.4 stars from 2,618 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card and old phone. MobileUnlocks ranks 2nd among Unlocked Phones sites.

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8,297 reviews
California
1 review
0 helpful votes
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I couldn't be happier with my experience using MobileUnlocks! The entire process was incredibly straightforward, from start to finish. I had a phone that was locked to a specific carrier, and within just a few days, I had it unlocked and ready to use with any provider - there was very little I had to personally do!The instructions were easy to follow, and I appreciated that I was able to follow the progress online.

If you're looking for a hassle-free way to unlock your device, MobileUnlocks is the way to go. Highly recommended!

Date of experience: September 28, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Mr. Johnson,

Thank you so much for sharing your positive experience! We're thrilled to hear that the unlocking process for your iPhone 7 Plus was straightforward and hassle-free.

If you have any questions or need assistance with anything else, feel free to reach out. We’re here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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S20fe
September 27, 2024

Brilliant service, very simple to follow and complete within minutes. 5

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Bruce,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service simple and quick—it's great to know we could help with unlocking your Galaxy S20 FE.

If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!

Best regards,
Charlotte

Australia
1 review
0 helpful votes
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Easy transaction
September 27, 2024

Very Pleasent people to deal with. Easy operation to have my phone unlocked and was done in a very short time.

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi David,

Thank you so much for your positive feedback! We're thrilled to hear that you found our service easy to use and that your unlock was completed quickly. It's great to know that you were recommended by a friend—word of mouth means a lot to us!

If you have any other questions or need assistance with your iPhone 16 Pro, don't hesitate to reach out. We're here to help!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Unlocked phone
September 27, 2024

Amazing experience and all completed within 30 minutes

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Sean!

Thank you so much for your wonderful review! We're thrilled to hear that your unlocking process was completed so quickly and smoothly. If you have any questions or need further assistance in the future, feel free to reach out. Enjoy your unlocked iPhone 11!

Best wishes!

GB
1 review
0 helpful votes
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Easy but hidden charge
September 27, 2024

Used this website to unlock an old phone. Advertised as being £7.99 but when details entered priced at £10.99 paid this and 2 hours later an email saying to finish the unlocking process pay a further £26.
Unlocking process worked as described but unaware of the further charge to complete the process

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Emily,

Thank you for sharing your feedback! I'm glad to hear that the unlocking process worked as described. I understand the additional payment might have caught you off guard. Just to clarify, the £11.99 you initially paid covered the eligibility check, and the £26 unlock fee is standard to complete the unlocking process. All costs are outlined during checkout, so we appreciate your understanding.

If you have further questions or need assistance, feel free to reach out. We’re here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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UNLOCKED in minutes
September 27, 2024

I was a bit sceptical as it asked for x2 payments to get the unlock codes but needed to do it as I didn't have a phone. Phone was unlocked
Within 5 mins. Super easy. Really happy.

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Kelly Lee!

Thank you so much for taking the time to share your experience. We’re thrilled to hear that your Samsung Galaxy A70 was unlocked so quickly and easily!? We strive to make the process as smooth as possible, and it’s great to see that reflected in your review.

We understand that processing two payments can seem a bit confusing. To clarify, the first payment is for the Eligibility Check and the second for the actual unlocking, which allows us to help you in the most efficient way.

If you have any further questions or if there's anything else we can assist you with, please let us know. Enjoy your newly unlocked phone!

Best wishes,
Charlotte

Germany
1 review
0 helpful votes
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Great experience!
September 27, 2024

Given the number of mobile device unlocking services out there, I was initially skeptical about MobileUnlocks. That said, I had a great experience. All information and pricing was clearly presented, progress emails make the process very transparent, and best of all my phone was unlocked. I highly recommend MobileUnlocks.

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Aaron,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with MobileUnlocks and that your iPhone 6 is now unlocked. Your feedback about our transparent pricing and progress emails truly made our day!

If you have any questions or need further assistance in the future, feel free to reach out. We’re here to help!

Best,
Charlotte

Austria
1 review
0 helpful votes
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Iphone entsperren
September 27, 2024

Super einfach, alles automatisch. Anfangs etwas skeptisch gewesen doch nach 4 tagen war es emtsperrt und nun funktioniert alles einwandfrei.

Man kann den Fortschritt über den Link ständig überwachen.

Date of experience: September 27, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hallo Marso Michael, vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Ihr iPhone 15 erfolgreich entsperrt wurde und alles bei Ihnen einwandfrei funktioniert. Es ist großartig, dass Sie den Vorgang einfach und die Fortschrittsverfolgung hilfreich fanden. Wenn Sie weitere Fragen haben oder später Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren. Viel Spaß mit Ihrem entsperrten Telefon! Beste Grüße, Charlotte

GB
1 review
0 helpful votes
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Phone unlocked
September 26, 2024

Very pleased quick and easy to use thank you I would recommend this site to everyone

Date of experience: September 26, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Mr. O'Brien,

Thank you so much for your kind words! We’re thrilled to hear that you found our service quick and easy to use. Your recommendation means a lot to us!

If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help!

Best regards,
Charlotte

New York
1 review
0 helpful votes
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It worked as advertised
September 26, 2024

Although it took longer then I would have liked it did work as advertised

Date of experience: September 26, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Emily,

Thank you so much for sharing your thoughts with us! I'm glad to hear that the unlock was successful, even though it took a bit longer than anticipated. We truly appreciate your patience throughout the process.

As a helpful tip, did you know that subscribing to our Push notification service would have kept you informed about important updates? For instance, you would have been notified that we had to reach out to Motorola for the codes, as Sprint was unable to provide them promptly.

Best regards,
Charlotte

GB
1 review
0 helpful votes
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IPhone unlock
September 26, 2024

Easy to follow and quick turnaround and no fuss to get my phone unlocked

Date of experience: September 26, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Andrew,

Thank you for sharing your thoughts! I'm glad to hear that you found the process easy and that you chose us through your search. We’re always here to make unlocking your phone as smooth as possible.

If you have further questions about your iPhone 11 unlock or need assistance, feel free to reach out! We appreciate your business and hope you're enjoying your phone unlocked.

Best regards!

India
1 review
0 helpful votes
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I unlocked my i phone within 4 days.and i suggest to my friend also. I guide him how to unlock.Now his iphone also unlocked.he said to me many many thanks.and thank you to MobileUnlocks

Date of experience: September 26, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Mohammad Faiz!

Thank you so much for your wonderful feedback! We're thrilled to hear that you were able to unlock your iPhone 15 Pro Max quickly and that your friend also had a great experience. It’s fantastic that you’ve recommended us!

If you have any further questions or need assistance in the future, just let us know. We’re here to help!

Best wishes,
Charlotte

GB
1 review
0 helpful votes
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Getting my phone back
September 26, 2024

Found the site from Google within 24hrs all sorted great service used chat once no problem s 100% 👍 👌 😀

Date of experience: September 26, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Paul,

Thank you so much for your positive feedback! We're delighted to hear that you found our service quick and easy. If you have any further questions or need assistance with your Galaxy S21 5G unlocking process, feel free to reach out anytime. We’re here to help!

Best regards,
Charlotte

North Carolina
1 review
0 helpful votes
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Buyer Beware!
September 26, 2024

They give you one price then another and another. No refunds, you are stuck in the loop. Make sure you use a credit card that offers fraud protection to get you money back. They use automated messages and ZERO phone support. Had to go though my credit card company for a refund. Most the reviews here are FAKE, employee and paid.

Date of experience: September 26, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi there! I completely understand your frustration with the unlocking process. It can feel a bit overwhelming at times, especially with the multiple payments involved. To clarify, the initial payment covers the eligibility check, while the unlocking payment comes afterward, and both are outlined on our checkout page prior to purchase.

If you're currently awaiting payment status, I'd encourage you to continue with the process, as many customers have successfully unlocked their devices this way. We’re here to help, and if you have any specific concerns, please reach out to our live support via the tracking page. They’ll be able to assist you further.

Thanks for your feedback, and I hope your experience improves moving forward!

GB
1 review
0 helpful votes
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Mobile not unlocked!
September 26, 2024

Swift in taking payment but failed to unlock my device. Only after you have paid do they then tell you to take your phone to the product supplier.

Date of experience: September 26, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Steve,

Thank you for sharing your thoughts. I see your order status is marked as "Unlock Complete," which means we successfully unlocked your iPhone SE 2020. If you’re still experiencing issues, please follow the unlocking instructions provided in the completion email.

We strive to offer clear information upfront regarding all costs, and each step—Network Check, Eligibility Check, and the Unlock Payment—is outlined before purchase. This ensures you're aware of everything needed for a successful unlock.

If there's anything further we can do to improve your experience or assist you with your device, please let us know!

Best,
Charlotte

GB
1 review
0 helpful votes
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Phone unlocked
September 25, 2024

Applied online to have my old phone unlocked to any sim as a spare for my Foster son as he has a habit of breaking phone's

Date of experience: September 25, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Stacey,

Thank you for sharing your experience with us! It sounds like you're on the right track with unlocking your iPhone 5. I'm glad you found our process simple and efficient. Since your order status is "Unlock Complete," it appears you've successfully unlocked your phone, which is great!

If you have any questions or need further assistance with the unlocking process, feel free to reach out. We're here to help!

Best,
Charlotte

GB
1 review
0 helpful votes
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Very fast and easy to use
September 25, 2024

Was very easy to do and fast. Kept me updated every step of the way and the phone was unlocked in no time at all.

Date of experience: September 25, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Robert,

Thank you so much for your kind words! We're thrilled to hear that you found the process easy and quick, and we appreciate you choosing us based on our reviews. Your support means a lot!

If you have any questions in the future or need assistance with anything else, feel free to reach out. Enjoy your unlocked iPhone XS Max!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Unlock Huawei mobile phone
September 25, 2024

Really pleased with the overall experience of the unlock
1st stage checked eligibility to unlock the phone with a payment.
2nd stage was another payment to access the code
The stages were really easy to follow and within 15minutes the unlock code arrived.
On using this code the unlock worked 1st time which was really good and the time of unlock using the code was instant. So overall excellent experience and excellent service, would highly recommend

Date of experience: September 25, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi N Davies,

Thank you so much for your wonderful review! We're thrilled to hear that your unlocking process was smooth and that you had a great experience with our service. It’s fantastic to know the code worked perfectly for you!

If you have any more devices to unlock or questions in the future, don’t hesitate to reach out. We appreciate your support and recommendation!

Best regards,
Charlotte

GB
1 review
0 helpful votes
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Rip off.Go to a shop, much cheaper
September 25, 2024

Your first told it can be unlocked from 7.99 it quickly then goes to 11.99 once you've gave all your info. You pay that and think that's it as nothing tells you otherwise. A screen flashes at you for 1 second but not enough time to read then you are told it's another £26 to unlock 🤬Total con. They then have the cheek to email you and say if you leave a big complementary review they will refund £10. So don't believe the good reviews. And I'm sure no one who did this ever got the £10.

Date of experience: September 25, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Jackie,

I understand your frustration with the payment structure, and I'm sorry for any confusion. Just to clarify, the initial payment of £11.99 was for the Eligibility Check, and the subsequent payment of £26 was for the Standard Unlock. Our checkout page does outline these costs, but I completely understand how it might feel misleading.

Since your order status shows “Unlock Complete,” you can now use the provided code, **9647384182462490**, to unlock your Samsung Galaxy A20e. I'm here to help if you have any trouble using the codes or if you have further questions.

We appreciate your giving us a chance and hope you enjoy your newly unlocked phone!

Best,
Charlotte

GB
1 review
0 helpful votes
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Galaxy S10+
September 25, 2024

Good experience, very quick services. Within an hour I had all the necessary unlocking codes as well as good chat services.

Date of experience: September 25, 2024
Customer Service R. MobileUnlocks Rep
11 months ago

Hi Benescu Cristian,

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service and found the chat helpful. It’s great that you chose us based on the reviews you found—I hope we continue to meet your expectations in the future. If there’s anything else you need or any questions you have about unlocking your Samsung S10+, just let us know!

Best,
Charlotte