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MissyDress
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missydress.co.uk
GB
1 review
4 helpful votes
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I agree with the other reviewer DO NOT ORDER FROM THIS WEBSITE. It is cheap dresses which don't look like anything on the website. They don't have a customer service it is awful and they reply in very limited English. The dress I ordered for my daughters formal arrived but did not look like the picture and had a very noticeable brown stain on the hip area. I contacted MISSYDRESS straight away and I have been told to "wipe stain" "please forgiveness" etc etc and now they have said after 16 emails that I could ship it back at my expense and they would refund me 15 pounds! I paid 158 pounds for the dress and have now received another bill for 28 pounds from TNT for import duties.
DO NOT ORDER FROM THIS COMPANY you will get a cheap dress and lots of hassle. Buy from your own local dress makers

Date of experience: November 23, 2013
Missy D. MissyDress Rep
over a year old

Dear Customer,

Thank you for sharing your shopping experience with us! We want to give you our most sincere apologies for not meeting your expectations while shopping at MissyDress.co.uk. Please contact us with your order number at service@missydress.co.uk, so we can solve this problem for you as soon as possible.

Customer satisfaction is our NO. 1 priority; we hope you could give us another chance to meet your shopping expectations!

Kind regards,

MISSYDRESS TEAM

GB
1 review
7 helpful votes
Follow JILL S.
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Wish I had read some reviews before placing my order with this company!
I recently ordered a dress & jacket to wear to my Step Daughter's wedding from missydress.co.uk, big mistake. I placed my order for the colour shown in the picture on the website which I would call "cream". What arrived was what I can only describe as "pink" & totally unsuitable as it would clash with the Bridesmaids. That is not the worst of it, There is a very noticeable hole in the lace in the top of the bodice. When I e-mailed their Customer Service I was asked to send pictures which I did. The response was the colour supplied was as the website & an offer of 10 dollar refund as compensation for the hole in the lace. Despite having e-mailed them on several further occasions stating I wanted to implement their "returns policy", I have been ignored. I am now left with a totally useless dress/jacket which has cost me almost £150.00. Stay away from this website. I will never use them again nor would I recommend them to anyone.

Date of experience: April 1, 2014
California
1 review
8 helpful votes
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I really love the dress
November 10, 2014

I really love the dress. I bought this dress for my senior prom, and was a little nervous about ordering it online without trying it on, but the sizing is completely accurate in its measurements.

Date of experience: November 10, 2014
Japan
1 review
2 helpful votes
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Oh my god, this dress is seriously beautiful. The satin feels super expensive and you would hardly believe that it costs under $100! The length is perfect and I love the colour and am so happy, now.

Date of experience: August 29, 2014
California
1 review
12 helpful votes
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Thank you for my order, i received my dress today! And it is beautiful. I can't wait to try it on! The service was excellent and trustworthy procurement me as a customer. Thanks

Date of experience: October 27, 2014
GB
1 review
8 helpful votes
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DON'T BELIEVE THE 5 STAR REVIEWS! As I had 7 bridesmaids I wanted to cut costs and order from this site, I ordered swatches (it came to £25 and I could only chose 5 colours) then I ordered the first 3 dresses thinking if they were OK, I'd order the rest. They were horrendous, they were lumpy and crap quality. I took photos and emailed and they told me they would refund me a maximum of £5. They were quite rude and I think they purposely misunderstood what I was asking for. Please don't waste your money on them, if you want something cheaper than the normal bridesmaid dress go to Monsoon or somewhere on the highstreet.

Date of experience: May 29, 2014
Singapore
2 reviews
9 helpful votes
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At first i didn't no where to find my Dress, then as i was browsing the internet i found this site. I feel in love with so many of the dresses i saw and it was very hard to find one that would suit me best and right when i was about to give up i found the "PERFECT DRESS", i recommend this site to all my engaged friends.

Date of experience: December 19, 2014
Michigan
1 review
4 helpful votes
Follow Anwar A.
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I purchased 2 dresses from missesdressy.com. The Elizabeth k GL2229 The first dress came with the tags the shawl and the tag on the inside of the dress confirming the designer and the size. The 2nd dress didn't come with the tag hanging down the dress. It didn't come with the shawl, and the tag in the inside of the dress wasn't there, and wiring and strings were coming out in the inside of the dress showing indications someone wore it and sent it back! When I contacted missesdressy.com they asked for pics to prove what I'm saying was true. I sent them 3 different emails with pics and videos to show them this dress was used and compared the first dress which was new to the used dress they had sent me. They replied back attacking me with rude comments saying that I was lying! And they refuse to give me at least a discount back
To my credit card for which I asked for to begin with! I have never in my life experienced horrible customer service! I was sooooooo shocked to hear this companies respond even after showing them proof of videos and photos that there was indication this dress was used. Do not order or buy from this company! You will be tricked into paying for something used. These were supposed to be bridesmaid and they were the only website hat carried the last 2 sizes unneeded or else these would've been sent back!

Date of experience: July 25, 2017
California
1 review
10 helpful votes
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This dress is wonderful, i fell in love. The quality is absolutely high.The dress is of really high quality; although it had a tail, nothing was ripped or damaged. Thanks for missy dress uk

Date of experience: September 25, 2014
Canada
1 review
0 helpful votes
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My dress came with a bust almost twice of my size and they won't accept returns, even a discount I deserve.
I don't recommend to anyone

Date of experience: September 4, 2019
GB
1 review
4 helpful votes
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I got an email saying that I get my refund within 3-15days but today the 16th day and still money is not transferred yet.
Thoroughly disappointed.

Date of experience: July 28, 2016
GB
1 review
7 helpful votes
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STAY AWAY FROM THIS WEBSITE, I REPEAT, STAY AWAY! The whole thing is a complete farce, its absolutely disgraceful! All they do is take pictures from other websites and try to copy them. I recently bought a dress from them and it was awful. Nothing like the picture at all. It stunk of fish as well. The dress was a complete misfit, the material was awful, and the stitching was $#*!. Ive been in contact with them now for over a week, but they are not giving me the address to send it back.

Date of experience: May 29, 2014
Germany
1 review
12 helpful votes
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The dress is perfect
September 21, 2014

The dress is perfect. Shipping is awesome. I will recommend missy dress to everyone around me. Can't wait to wear this dress. Thank you again for your help.

Date of experience: September 21, 2014
GB
1 review
8 helpful votes
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STAY AWAY I BEG
May 31, 2014

STAY AWAY I BEG... Save someone else from buying appallingly made dresses and zero customer service. I ordered dress for daughter's prom. Dress came but TNT failed to leave notes and by the time MISSYdress contacted me it had been sent back! Waited for a further 2 weeks and eventually dress sent again. Once my daughter put it on it became obvious that the dress was unsuitable to wear. The lining is too big for the dress and sticks out. The collar is too big one side and sits up. It is appalling. I have sent photos and emails and they asked me to have it altered here! Can you imagine the further costs involved? Today they said I can return it but only for half return and I will have to pay taxes and high delivery fee again. DISGUSTING. If I didn't like the dress I understand but it is unfit to wear! To top it off I have received an invoice from TNT for delivery of dress when they failed to deliver it the first time! DO NOT USE... Buy in UK and save yourself the heartache and money. They are cowboys. I am now £150 down and still have to find and buy another prom dress. DISGUSTING... DO NOT USE...

Date of experience: May 31, 2014
India
13 reviews
4 helpful votes
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Not Satisfied
February 5, 2021

I ordered a dress for my cousin's marriage. The size is double my size. It is very long and also some stain on it. Horrible Price.

Date of experience: February 5, 2021
Japan
1 review
3 helpful votes
Follow stoi h.
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I have received the item and it is such a stunning dress and so elegant. I order it according to my own size, and it fit very well just like a glove. The workmanship is great.

Date of experience: January 7, 2015
GB
1 review
3 helpful votes
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I fell in love with this dress at the first sight. When it finally was delivered I fell in love with it even more. It fits me perfectly and have good quality!

Date of experience: January 11, 2015
KR
1 review
3 helpful votes
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Chic and feminine designs I like the dresses from this site, I ordered it a month ago and you did a good job, I received it. I love the dress's chic and feminine designs- Come back soon. Love

Date of experience: January 4, 2015
California
1 review
10 helpful votes
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Thanks for missy dress uk
September 24, 2014

Thanks for missy dress uk. I order a sexy black evening dress from missy dress. And my dress is very sexy and beautiful. My boyfriend also like my dress very much. Of course, i will back soon.

Date of experience: September 24, 2014
China
1 review
10 helpful votes
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I order the dress in pearl pink and the color is so cute. The dress is very beautiful and the fabric feels comfortable. I will buy more dresses from you.

Date of experience: September 23, 2014

Overview

MissyDress has a rating of 3.3 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MissyDress most frequently mention online shop, custom size and good quality. MissyDress ranks 463rd among Dresses sites.

service
20
value
20
shipping
20
returns
18
quality
20