I was very impressed with my order, exactly what has shown online. Beautifully produced and the measurements was on the point. I have tried it on and I look and feel amazing, I cannot wait to wear it on for my special event. Definitely recommend to others and look forward to order more in the future, Cheers from Victoria, Australia.
It came in the exact colour and pattern it was a very nice material and the shipping was very fast. Thank you so much your service is the best and actually it was my sister in law who recommended mirraw to me and so I bought a sari from here for her. Once again thank you for your excellent service
The are fake and do not honor returns, sent used some old stuff and very cheap quality. I spent close to $200 on cloth which is equivalent t0 18,000 INR. These people are Thugs and very unprofessional and did not honor what they promised.
I ordered 5 items, they were all packed very tightly in one small box! I have yet to see the individual items to inspect damage, they look good outwardly, will let you know if any danage once I inspect closely, but in the future please pack satisfactorily
The kurta is very nice, I wear at Friends wedding every one ask me from where I purchased and I gave your web site. But the bottom pajama was ripped off from the back, only good no body can see because it was covered by the kurta.
I liked the collection. This is my first buy. I hope this purchase will go well.
I placed the order online on the company website. The delivery took longer than the expected date.
I received the parcel in good condition.
Upon opening the parcel the jewelry was lovely. Design as shown in the picture.
I gave it 3 stars because the dori thread at the back of the necklace was of very poor quality and came off.
It was a toss up between returning or taking it to the goldsmith and changing the dori. Since I could locate a goldsmith close by I chose the latter option.
I was disappointed with the fabric and stitching of this dress. I was hoping to wear it to a wedding this weekend and it's too cheap looking. Was not lined. I think it would look more like the pic if it was lined. It's very thin.
It does fit but just cheap looking and color is not white, it's cream. Looks completely different. I would prefer to send this one back.
I ordered Lengha which was wrong size. I called customer service. They never resolve any issue. They keep giving you wrong information. Never do anything about it. Neither give you refund or exchange even it's their fault.
The clothes are cheap quality, not same as pics & no returns. I tried reaching customer service and no use. They are in the business of dumping crappy merchandise overseas.
The clothes are not of the same quality as pics. You can see and know they are cheap. Mirraw doesn't resolve any sizing issues.
Buy if you think of never returning their product
Great customer service. My queries were dealt with in a timely and effective manner. I am very happy with the product including the stitching. My outfit arrived well wrapped and in perfect condition. Thank you very much for the excellent service.
I like the dress, the print fabric is darker color than the picture, n the plain beige one is see through material, and it is not washable in the machine with cold water, i took it to the dry cleaner, it cost me $6.00. It is very expensive. Other than that the size fits me well..
While what I received is pretty, it's a different color with slightly different stitching. They also sent me the wrong duppatta, the one I received is blue and silver and clearly doesn't go with this outfit. I wish they delivered the correct dupatta as I don't think I can wear the outfit without it, and more pictures would be helpful to understand what the product actually looks like.
Don't purchase products from Mirraw because they are cheating with customers. They are product quality very very poor. You can not imagine what you ordered them and what you will get. They're not reliable and play games with customer emotions and believes. Don't west your time and money on it
Everything is set up for a scam starting from the website which looks nice and professional with good quality articles and nice clothes
But once you place an order your journey to hell start and I mean hell.
I am on my 3rd month of conflict with them trying to get my money refunded to me for sending me a dress ordered from them which looks like been recycled from a war zone 'poor quality tissue'cheap' damaged' default stiching'and so on.
Their policy of return goods is set up that you will have no option just to accept it and shut up.
First they proposed to refund me 20 per cent then 30 per cent only refunded to my wallet account deducted on my next order which I will never do because frankly it is a joke if I will do business with them again.
My mistake is I should have read customers review before I ordered because on the internet most customers. Gave negative reviews about this company.my advice is to avoid dealing with them.
I have ordered for Red embroidered viscose saree with blouse by Stylefunia (product ID *******) and made the payment by Net banking of Rs. 939/- on 19th january, 2017 which has been debited from my account and State bank of India has confirmed its transaction with merchant but this site has been telling me that the payment is pending. Till date i have not received my product nor my money back.
So, I suggest all other customer to be careful and not to order anything from this site.
Mirraw had a sale buy 1 get 3 free. So I ordered some sale stuff along with some regular priced item. Once the order was complete they send me email saying 3 of my sale priced item was defective and that was the last one i need to provide with replacement product id. Meanwhile those 3 products were listed on their site as new products again while I was being told lies. After I provided the replacement Id's rhey said it was more than 3 days and they are processing the refund. I wanted the refund in the original form of payment instead they refunded the money in mirraw wallet even after I told them not to and they assured me they will refund in the original form of payment. Never doing business with them. Its not my first time bad experience with them. First time i took it as normal problem. Since it happened again I will say this is their policy and thats how they steal peoples money.
I have ordered silk suit as it was on cash on delivery option so they send me without any delay... But when I check the material of the suit it was not of silk & was in cotton material, more then that it was defected piece. It is so horrible & shameful for the site... They r making people fool to earn. So don't order anything from this site, they never send oroginal material. It's useless to waste money on mirraw... useless site. We don't have option of 0 rating. Shameless
I received my order 2 weeks from day of ordering! My kaftan was absolutely beautiful! The beading was breathtaking! I'm very impressed with the quality! I was also amazed it was lined so I won't have to purchase anything to go underneath it!
I am delighted by this piece. The trim is gold and not silver as it looks in the picture, and there isn't a leaf pattern, it has a much prettier trim, I think. I can't wait to use it. The colors are beautiful.
Hi, my order no is *******540. I send few e-mails to Mirraw but didn't receive any response. One item didn't receive full fabric. I want someone contact me so i can able to send this order back. Thank you very very very much.
Overview
Mirraw has a rating of 2.5 stars from 2,409 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mirraw most frequently mention customer service, poor quality and bad experience. Mirraw ranks 4th among Indian Clothing sites.
Instant Feedback
- Visit Website
- Mumbai, Maharashtra, India
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for any inconvenience you may have experienced with your recent order.
To ensure that we can address and resolve the issue promptly, we kindly request you to share your Order ID with us. Please send it to our dedicated customer care email address, escalation@mirraw.com. Once we receive your Order ID, our team will prioritize your concern and work diligently to find a satisfactory solution.
We are awaiting for your order id so we can resolve your query at earliest.