Mirraw

BE AWARE... This company is very fradulent. Their system shows the item as dispatched but the item never reaches you. Especially, when you buy from out of India and deliver to address in India, these guys play tricks. Their support/customer server is nothing but a piece of garbage, they dont think of even supporting you and instead keep sending mails like "sorry for the inconvinence... our support will reach out to you with in 48-72 hrs. Etc..." when you ask questions. Honestly, this is a bad choice to buy cloths online. I could have given -100 if there is a such option. So, people just be cautious and never trust this Mirraw app or online.

I placed an order for a salwar suit from this website and the product I got was nothing close to the order I placed. It was a cheap quality product with very different embroidery and a completely different shade of colour. When I asked for assistance I was offered a discount of 10% but no accommodation for replacing the horrible product I received.

This is definitely a fraudulent website so I would like to warm the potential clients to be careful when placing an order because it would definitely not look anything close to what is displayed. And when you question that the only thing you will get back is a sorry and a 10% discount on your next purchase.

This company from India are scammers. They do not try to fix a problem because they know that they do not have professional seamstresses and the work is poor. They try to get someone to copy the picture of the dress using inferior materials and trims. The dresses end up trashy looking and are not fit to wear in public. For example they do not know how to finish the trim on the shoulder and trim around the neck correctly. I am considering creating a website to expose their shabby work and tactics. There are many many complaints about their work and quality of materials.

I never recieved my order number M*******. When I raised concern about it they said it has been delivered to my neighbour which is apparently not true. They keep ignoring my messages. I purchased more than £100 worth products from them before. I'm so disappointed they don't trust my words. If the courier did something wrong they need to deal with it. But as a customer I deserve to get either my item or refund.
Will not recommend at all.

First of all it's a hassle to get a hold of anyone. The WhatsApp messenger no one responds, the phone numbers just ring no one picks up, the email, sometimes you can get a response. Nonetheless I have ordered twice from this site. Once it was okay and item was a good buy (price and quantity) and was quick delivery. So I decided to buy again. This second time was awful, and when I received the two items, one was clearly used and had stains. The response on this was we will give you 20% discount and you can take it to a tailor? Or you can send it back but you will need to pay the customs fee. Why would I take a 20% discount on a used/stained item? What would a tailor do to fix a used/stained item? And why would I pay customs fee that's more than what the item is worth? Wouldn't be using their site anymore. Have not heard back from then, so just cutting my losses.

Great shipping experience as for now. Will wait to see how smoothly everything proceeds from here fore final review.

12/16/19 update

Received my order today. Greatly pleased with the fast delivery. Product is exactly the same as shown in picture.

Only disappointment was that they said they were going to make product 2 - 3 inches bigger than the measurement given. My bust size is 44 and the largest measurement size on the measurement chart provided by them was 40.

But I was okay with that because they had promised to give extra 2 -. 3 inches. But that wasn't the case, the product came with a bust measurement of 40 so it is really tight.

Also wanted patiala pants. Came with salwar pants.

However, having said this, I am greatly impressed with their customer service, communication skills, great stitching, and fast delivery.

Parcel label fell off and I had to call fed ex and find my product. Then they shipped it. The product is good. Yet another mismanagenet from Mirraw, for all the price and pictures, service is too poor and low quality.

My blouse was stitched well. Of the 3 sarees I bought, only one came close in look and appearance to the advertised sarees. Lace, embroidery and material used in the sarees were very different. The appearance of gold embroidery in the photos were very understated and quite elegant, but the gold embroidery actually used on the delivered product was too shiny and bright. Classical example of bait advertising. If I look at the money I spent, I spent $150 on three sarees which was not too bad. I probably would have paid more in my native town for these sarees, but the quality would have been far better. I would not buy from this website ever again.

I was shocked and surprised at the quality of products. They charged me 1000 dollars for the outfits, stitched half inspite of my paying additional 30 dollars for each of 10 outfits.and sent me unfinished products.
The quality of garments is very very bad, they advertise their stuff I think in different material like silk and velvet and satin but sell it in georgette. We are astounded by beautiful salwar Khameez in pictures but real product is something else.
I wasted my money although their communication skill was ok. They don't read the content of the letter or choose to ignore it. I recommend this cloth line should be closed.