Mint

Great Money Management Tool - I really like Mint. The user interace is great, and very user friendly. I got my credit cards and back account up and running in no time.

Only gripes so far is that I can't seem to apply my student loan or 401k loan, the data always seems a couple of days old/stale and the recommendations/savings stuff so far is a bit inane and off target.

Still, I get great visibilty into my finances. Recommended, especially because it's free.

Been using mint for years now to help with my budgeting. Before I just had all my tracking in excel spreadsheets and this is so much easier.

I started using Mint 1 month ago, then with making password changes, I could no longer log in, I asked for help but they just send email to reset password, when I tried that a window pop-up up saying Lets Do This, I tried entering password couldn't get in its been that way for 3 weeks now. Just yesterday I was sent an e-mail saying they billed my Capitol one Card for $9.00 IT ISN'T FREE! I also found out there is no Customer Service phone number to straighten out any issues, now I want to delete my account and having one hell of a time because I can't log into Mint.and i m not getting anymore email from mint to resolve this.

Best service ever save'd me when I needed to lower my expenses! Love mint they saved me from losing my phone service!

I signed up to give it a try (mainly as a exercise for a class I was teaching on Personal Finance). They required access to my bank account, so I input the data. After working with the software enough to see whether it would be useful and something I'd recommend to my students, I deleted my account. A day later, I received an e-mail related to a transaction in the account to which]\Mint.com had access. I looked to make sure the account was deleted, and it was, however, they also allow 72 hours during which you can reopen the account. So, I wasn't too worried.

Now, two weeks later, I'm still receiving e-mail notifications about transactions in that account. They have no phone number nor e-mail address to contact them. My only choice was to change the password on that account. However, they apparently still have all my data and even after deleting the account, they are keeping my data.

DO NOT EVER TRUST MINT.COM. THEY WILL STEAL YOUR DATA AND NOT GIVE YOU ANY MEANS BY WHICH TO DEMAND THAT THEY DELETE IT FROM THEIR SERVERS.

Their budgeting program helps me same quite a few amount. Good services. Helpful to manage our money.

SECURITY ISSUE: I recently received an email from Mint.com at my personal email address with a weird transaction from Bank of America. Out of curiosity, I logged into Mint with my personal email address and realized with shock that I was looking at someone else's account with their cash balance, bank information and credit information. I contacted Mint immediately and expressed concern about their security. My email wasn't returned until the next day where they asked me for a ton of information (screen shots, list of bank accounts, etc.). I was like - "hey, I contacted you out of mere courtesy. It's your job to fix the problem and I'm not spending more of my time helping you fix your security issues."

The major flaw in Mint is when users sign up and set their email address as the log-in, Mint does not verify the email address is actually their email address. So I'm getting emails from Mint for some poor woman from Fort Worth, TX. Wherever you are Fort Worth, TX woman, no one stole your account - you just typed in the wrong email address. Most internet product companies have email verification. Why not Mint?

I started using Mint nearly 3 years ago. While it had a few quirks, I just overlooked and lived with them. As the years passed, I noticed that I was having to constantly re-validate logins on a couple of accounts. Then it became the same accounts every few days. Now it's the same accounts daily. I was also not able to add all my accounts as well. I speculate this might be an agreement thing with them and the card issuers, but I asked Mint more than 10 times to add a department store card held with Wells Fargo; nothing ever in response. You cannot customize their monthly budget dates. For example; you get paid on the last day of a given month, their budgets automatically begin on the first of the month. So any income you have posted the month before shows in that month, not in the month you want it to credit. So it skews your income versus debt ratio. Updating any goals you might have created became increasingly frustrating. More than a dozen times I updated interest rates, or changed how much I wanted to apply to a particualar goal jsut to have all the updates disappear when you save it. Maybe latency in the network causes it not to take? Who knows? But any feedback you give them must go to a blackhole office, because I never hear back from any of the issues I brought up.
The last straw with Mint was due to the transactions and Mint's imported version of the description versus how the institutions described them. I recently went to Paris. When we got home and looked at Mint, every transaction for every store we used our credit cards was listed the same; over 15 of them. We had to login to every account and verify which transaction belonged to which card. This is something I expect a financial management tool to do for me. This was not the first time this has happened, it just happened to be the last.
There was a time I would have paid a subscription fee to Intuit if it would help improve Mint and maybe get it some honest maintenance, but that ship has sailed. Account has been deleted and I will find another tool to use. Good bye, Mint... I hope you get better. Maybe I'll be back then...

Ever since I started using Mint years ago, my credit has improved. It is awesome to keep you accountable!