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Washington
1 review
2 helpful votes
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Smart band 6
April 9, 2022

I don't usually write reviews but th Smart band 6 Is the biggest piece of junk The app does not work you can't get the smart Connect so you can use it I tried to Get it to work three times just a waste of my time

Date of experience: April 9, 2022
Canada
1 review
0 helpful votes
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It's a Barbie phone, stay away from this company
September 20, 2022

Stay away from this company, they are terrible human beings and their phones are Barbie phones!
I purchased a Redmi note 10 pro. This phone gave me nothing but problems. From the very first day I bought it, it had a line running through the screen from top to bottom. The handsfree speaker and mic is useless and people can't hear me when I use it! Also, the speaker when attached to your ear annoyingly crackles. The apps it comes with don't work, like the universal remote! Furthermore, It's supposed to have a feature which allows you to record calls but it doesn't! The only decent feature is the camera, but unfortunately I need a phone not a camera. Everytime I tried to address these problems with customer support, I was asked to send a diagnostic test result run through the phone (feature available), I punctually did send it but with no avail, the issues where never addressed.
I'm never buying anything from Xiaiomi ever again. This company is a disgrace with no respect for their customers.

Date of experience: September 20, 2022
India
1 review
1 helpful vote
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Mi Damage products sale
October 26, 2021

My humble request
Don't purchase mi any products please don't purchase please pleaseplease don't purchase please don't purchase
My humble request please

Date of experience: October 26, 2021
India
1 review
1 helpful vote
Follow PRABHUBHAI N.
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Xiomi 11 5G Mobile
December 21, 2022

Dear User,

This Devices Issue for Finger and Display Touch problem, i have complaint for Xiomi Service Center but he is Don't any respond and check Directly check and call me your device ready, but conform this devices Finger and Display Touch not working.

Date of experience: December 21, 2022
India
1 review
0 helpful votes
Follow Avinash S.
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Stay away from this company, they are terrible human beings and their phones are Barbie phones! I purchased a Xiaomi 11 Lite NE 5g. This phone gave me nothing but problems. From the very first day I bought it, it had a line running through the screen from top to bottom. Don't purchase this mobile it has heating issues and the proximity sensor is the worst, all the problems starts form the software issue it works on it's own and the device hangs within the warranty period and xiomi service is the worst compared to other brands i don't recommend this phone it's definitely worst phone The handsfree speaker and mic is useless and people can't hear me when I use it! Also, the speaker when attached to your ear annoyingly crackles. The apps it comes with don't work, like the universal remote! Furthermore, It's supposed to have a feature which allows you to record calls but it doesn't! The only decent feature is the camera, but unfortunately I need a phone not a camera. Everytime I tried to address these problems with customer support, I was asked to send a diagnostic test result run through the phone (feature available), I punctually did send it but with no avail, the issues where never addressed. I'm never buying anything from Xiaiomi ever again. Please don't purchase Xiaomi Mobile's This company is a disgrace with no respect for their customers

Date of experience: January 19, 2023
New York
9 reviews
66 helpful votes
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Although built with quality components like any mobility device some will fail while under warranty. Yet unlike the major known OEMs such as LG, Samsung, HTC and even Motorola (Lenovo) be very guarded in purchasing Xiaomi devices. The reason being their so-called "authorized repair shops have the tendency to exclaim the device is un-repairable yet fail to support the Xiaomi" warranty". These repair shops tend to lack the technical and engineering expertise to repair a Xiaomi device (likely for the lack of parts and capability) or they're simply to stupid to ascertain whether the device is under warranty.

Yes, yes the end-user ought to declare that the device is under warranty, yet since Xiaomi had only been selling the device in the Philippines since May 2015, EVERY "white market" Redmi 2 is still under warranty.

So despite my initial thoughts on quality and good customer service, if your device hardware fails you're stuck with a piece of junk.

Xiaomi, who had a fervent fan of their products. An experienced technologist who was initially impressed by this OEM will now pass on the word to avoid purchase of any "warrantied" product for if it fails you will be out your investment.

Thank God this happened a week before I was about to purchase 3 tablets and a few sets of earphones. No thank you.

UPDATE

Xiaomi eventually "reached out to me" to correct the situation but after the fact wasn't helpful enough. If you are going to use local business as authorized representatives and repair facilities then they must be prepared to properly service and repair.

We got the device "fixed" but at the cost of two long distance trips (over 1.5 hours travel). What should have occurred was Xiaomi sending a free shipping label and expedited repair/replacement.

Xiaomi lost some future business as I purchased other brand devices because of the poor initial service. I still like their products expect for their version of Android (MIUI).

I've given them 3 stars up from 1

Date of experience: December 26, 2015
Australia
1 review
0 helpful votes
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Xiaomi Mi A2
December 2, 2022

Hi,
Bought this phone for my son for his 21nd birthday this year.
Later, he bought another phone for himself as he needed the option to pay using the phone (NFC), but this phone doesn't support this option.
Later, this phone returned back to me.
Unfortunately, after the first three months of usage, the phone's USB charger interface was broken.
If you put it on charge, and the cable is moved just a millimeter, then it doesn't charge. Every night I had to fix up the phone and the charging cable, otherwise my phone is not charged at all in the morning. Pretty frustrating to start a morning with a dead phone.
But it's not the most frustrating.
I travel to multiple sites all across Sydney, and always used my phone to connect to my car via Android Auto, and to share the map.
Unfortunately, the connection is so unstable that in the middle of the way the phone suddenly disconnects!
And it's not the only trouble with the USB-C port.
Before I used my phone to put educational YouTube videos to listen on the way. Unfortunately, this time YTmusic had much bigger priority. YouTube music application was making the sound via the car's audio system, and phone calls as well. But as for YouTube - when I put it, the phone used its own speaker.
Only several times, when I tried to do it, it worked. Tried to connect via Bluetooth to the car, tried to reload the app, to reload the phone, to choose output as my car's audio system - it was just wasting of time.

Battery time is enough for about 4-5 hours, should be charged all the time, and as my USB-C interface doesn't hold the cable property, it came out that the phone didn't charge at all

Overall good and fast, but I had pretty frustrating and devastating experience with this phone, I really hated it so much!

Date of experience: December 2, 2022
Sri Lanka
1 review
0 helpful votes
Follow Dinikshana R.
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Always on display review
November 5, 2023

I have a redmi note 12 pro. Overall this phone is good. I found a issue in Always On Display. I think its better if the users have more Simple animations. For example, when phone receive a notification, its better to light up Only The alway on display with a small notification badge rather than lighting up the whole lock screen. Likewise hope to get more animations to the always on display.

Date of experience: November 5, 2023
Morocco
4 reviews
12 helpful votes
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Good job
May 9, 2020

If you are looking for the simplest Xiaomi phone you're likely searching for a tool with a coffee tag but impressive specs, as that is the quite handset the corporate has gotten a reputation for putting out. Some Xiaomi phones certainly are great, so it's no wonder the Chinese smartphone company is quickly becoming a giant deal within the west.

Date of experience: May 7, 2020
Canada
3 reviews
5 helpful votes
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I discovered these devices not so long ago and keep thinking about how could I miss these before. The top-grade hardware combined with sometimes ridiculously low price - what else to ask from the mobile device producer? :)

Date of experience: April 1, 2017
Ireland
7 reviews
0 helpful votes
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My choice
January 10, 2021

I was using samsung back in the days until I decided to move to xiaomi and I have never regretted my choice. They make some very good phones and they best part about it is that they sell them at affordable prices. You can even order their phone from your local stores if you do not want to use their website.

Date of experience: January 10, 2021
Netherlands
8 reviews
0 helpful votes
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Very good
January 10, 2021

Jumia does what it does best and it very good for those who are able to use it. It sells pretty much anything ranging form house items to electronic devices.If you go for the electronic devices then you will get a better deal like I did.

Date of experience: January 10, 2021
Indonesia
11 reviews
11 helpful votes
Follow Worder W.
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This is a very good electronics shop. If you need any mi device then this is where you wil get it. Personally I have never trusted this online shops but this one proved to be worth it. The response time was very fast and the package was delivered on time.

Date of experience: July 28, 2020
Brazil
1 review
0 helpful votes
Follow Debra G.
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The brush has a modern and minimalist design, which is not only nice, but also handy. Due to the high circumference, it does a good job with water, the teeth squeak afterwards, it cleans very well, it is not my first brush, I can also compare it with other brushes.
The noise is the same as all the brushes, if the doors to the bathroom shut, the sound does not bother my friend.
I charge very infrequently, sometimes once a month.

Date of experience: September 27, 2021
Singapore
2 reviews
17 helpful votes
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Mi box 4
May 7, 2019

I've bought xiaomi mi box 4 recently, it's awesome thing! Thanks xiaomi for creating such a useful thing. Can watch lots of movies anytime, turn on my android applications on tv set, it's a great replacement of smart tv. Good job!

Date of experience: May 5, 2019
AE
7 reviews
0 helpful votes
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This is a good place
January 10, 2021

This is a good place to buy electronic devices even though they sell more than electric device. They have a fast delivery service and thati what makes it better compared to the other online shops that I have used. You can be sure do when your order is going to arrive and the best part is that they even offer door to door delivery.

Date of experience: January 10, 2021
GB
31 reviews
73 helpful votes
Follow Max L.
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I buy myself a Xiaomi Redmi A2 Lite. Less of 150 Dollars. And honestly i was so happy that i strong recommend to any person around. So far 2 persons buy under my advise and both of them are also grateful of my advise.
So far There is nothing bad to say about my phone. Xiaomi is just the next top Phone. Say good by to Samsung and Iphone for good. Excellent phone. (check the reviews)

Date of experience: April 9, 2019
Italy
12 reviews
1 helpful vote
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The phones they make are good and ahvs some very nice features I wish I had known about him earlier because I would have moved to them way back. Their phones are powerful but not ta powerful though but for the price I will say that hey do their best. The prices are also quite good.

Date of experience: January 10, 2021
Costa Rica
4 reviews
25 helpful votes
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Recently, I bought xiaomi redmi 4X. Benefits of this phone good battery, nice design, fast response. After reloading the phone, one SIM card is not available, and I have to reload few times to make it available, which is absolutely drawback.

Date of experience: March 27, 2018
Canada
1 review
18 helpful votes
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To infinity... ;)
March 19, 2017

I remember their devices at start when I decided to give it a try..., they were something raw and laggy at times so I dropped those. Now they`re making products having top-notch technologies and at some points even surpass the popular brands (personally I like the Mi5 camera way more than *insert popular brand, u know what i mean*`s ones). Way to go Xiaomi, way to go!

Date of experience: March 19, 2017

Overview

Xiaomi has a rating of 2.6 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Xiaomi most frequently mention and service center. Xiaomi ranks 21st among Mobile Phones sites.

service
21
value
22
shipping
20
returns
16
quality
19
+12