website thubmnail of Mgramcases
How would you rate Mgramcases?
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Ohio
1 review
2 helpful votes
Follow Krista B.
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HORRIBLE COMPANY!
June 4, 2020

They do not respond I have been waiting since April 27,2020 for my order. No actual person will answer a email. $20.00 is $20.00... make my cases and ship now or give me a refund

Date of experience: June 4, 2020
California
1 review
0 helpful votes
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On June 5th I placed an order for 3 cases to this day they already took my money but no cases ship. No response from this just business via phone or email. Fraud!

Date of experience: July 13, 2020
Texas
1 review
1 helpful vote
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NO NO NO NO!
January 10, 2019

I ordered 5 phone cases in September. I waited the full 2 months, it has now been over 3 months. I see now that they have probably gotten away with a lot of peoples money! I had ordered from them in the past, it was typically a long processing window, but never this bad and was generally pleased with the cases. Now, No one will return my email and no one will attempt to reach out to me! WORST SERVICE EVER! WILL NEVER ORDER HERE AGAIN!

Date of experience: January 10, 2019
Virginia
2 reviews
0 helpful votes
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DO NOT ORDER!
December 16, 2018

Sad to say that I've ordered from this company in the past and have been satisfied however... SOMETHING CHANGED! I ordered in September and still haven't gotten my order. I have emailed so many times, I've lost count, with no response! After reading these reviews it sounds like mgramcases has a lot money to reimburse!

I repeat... DO NOT ORDER FROM THIS COMPANY!

Date of experience: December 16, 2018
Mississippi
1 review
0 helpful votes
Follow M J.
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Scam
July 30, 2020

I ordered 3 cases I have never received the case or my money back I email customer service no reply that been over 4 months. It's a scam a lesson learned.

Date of experience: July 30, 2020
Ohio
1 review
2 helpful votes
Follow Alonda W.
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I ordered three phone cases. Thought I would've been received them by now. I have sent millions of endless emails. All I want now is a refund back. $44.00 spent on a bull$#*! company

Date of experience: June 1, 2020
Connecticut
1 review
0 helpful votes
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Ordered 3 cases on April 28th. Have emailed them 117 times, with only 3 "cut and paste" responses. Will not send cases or refund money. This site should be shut down.

Date of experience: July 23, 2020
North Carolina
1 review
0 helpful votes
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They are horrible I ordered in the beginning of February 2020, still haven't receive anything I've sent several emails they said because of COVID - 19 but it's been months it's now September still nothing and no response. This is horrible and ridiculous these were a gift and since I have found other cases they won't even reply about refunding My money. DONT ORDER FROM THEM! Don't even deserve 1 star

Date of experience: September 12, 2020
Utah
1 review
3 helpful votes
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SCAM
March 21, 2020

I ordered 6 cases from them in September 2018 and I never received my order. It's March 2020. Bummer too, because I was really looking forward to them.

Date of experience: March 21, 2020
Texas
2 reviews
0 helpful votes
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First, let me say that this was not the first time I had ordered from this company. I believe this was my 4th order. Previously, I had no issue and absolutely love the protection the cases offered. I received all my other orders. This last time, I honestly have no idea what happened. I placed this order July of 2018, yes TWO years ago! I have yet to either have my money refunded or been sent the case I ordered. I have made numerous email attempts and at the beginning was told they would re-issue my case. Never got it and when I sent subsequent emails, received NO response! This July, I look them up, see a different email with uk at the end and think, "oh, maybe they sold or have new management, whatever" and decide to email them the background of the issue. I receive the standard "due to covid-10, it's taking longer to answer emails" etc, so after 3 weeks, I email again. No response... I sent another email today (9/9/20). I am not going to hold my breath waiting on said response. I don't know what has happened to this company, but DO NOT ORDER FROM THEM! They will take your money and probable laugh while they're doing it!

Date of experience: September 9, 2020
Missouri
1 review
0 helpful votes
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I ORDERED OVER A MONTH & 1/2 AGO AND THERE IS NO MOVEMENT ON MY PRODUCTS. THIS IS A WASTE OF A COMPANY. THEY SHOULD NOT BE A NATION WIDE BUSINESS IF THEY CANNOT HANDLE THE LOAD. I JUST WANT MY $20 BACK. THEY GET NO STARS... RIDICULOUS!

Date of experience: October 19, 2020
North Dakota
1 review
0 helpful votes
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Never get product!
July 3, 2020

After countless emails, with generic response twice, and 6 months since 3 cases have been order. Still nothing... scammers. Don't look at, don't buy, and don't waste your time with this company!

Date of experience: July 3, 2020
New York
1 review
1 helpful vote
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I have always used this company to buy for my iPhone, but I got a new phone and placed an order for some Christmas gifts as well in December of 2019! It is now NOVEMBER of 2020! I still have not received my product and have gotten no response since April besides the generic COVID 19 message. Idk what the hell happened to this company but it is absolute crap, the most awefuk and unhelpful support, you either get no answer at all, some run around or a bullshot covid message. I was understand at first but now its almost a full year later. DONT DO IT!

+5
Date of experience: November 12, 2020
North Carolina
1 review
0 helpful votes
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Never received my cases
September 10, 2020

I order phone cases back in September 16,2018 and paid $34.76 and still haven't received them or received any responses to any of my emails. Don't waste your time or money.

Date of experience: September 10, 2020
Washington
1 review
0 helpful votes
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Don't order from this company! They are HORRIBLE! They take your money and NEVER send your product! Beware of this scammer! I placed an order for phone cases in May 2020... it is now January 2021 and I've not received my cases and have requested they refund my money several times... the one time they replied to me they said... it was an over sight and they had marked my order as complete, that was in November 2020. I asked for a refund still nothing. Now they will not respond to my emails, they have not sent my cases or refunded my money... They make sure to charge your bank account the same day the order is placed... pretty pathetic that they sure can take your money and not send the stuff you ordered and then decide to stop responding once you demand they refund you! I also tried to leave a review on their website... but conveniently there is no way to leave reviews, they must have removed that feature hoping more people like myself will be dumb enough to place an order. Also I'm sure they removed all the comments on their Instagram page since there are no comments... pretty shady! I have contacted the BBB... hopefully their fraudulent company will get shut down! DO NOT ORDER FROM THEM!

Date of experience: January 28, 2021
Louisiana
1 review
1 helpful vote
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I got scammed too!
I placed this order SEPTEMBER 21,2018. It is now JANUARY! Ughhhh. I was expecting a cute little penguin cellphone case with my name on it for my now not so new iPhone... and NOTHING! Not even a kiss my ARSE!

Date of experience: January 4, 2019
Texas
1 review
0 helpful votes
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Stole my money!
March 11, 2021

I ordered a case back in September 2020. I have gotten excuse after excuse. They have stopped communicating with me after inquiring about my order numerous times and have never issued a refund or provided the case that I ordered. DO NOT ORDER FROM THEM!

Date of experience: March 11, 2021
Maine
1 review
2 helpful votes
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This is seriously the worst $#*!ing company ever known to man. Idk how they get ads on Snapchat. Because they rip you off and it's disgusting. I ordered 8 cases middle of February 2020 and I have only gotten two of them and it's now may 24th 2020. Kept saying it was in production everytime I DEMANDED for a refund. If it was in production in March then it should of been here by now. NEVER ORDER FROM THIS COMPANY THEY STEAL YOUR MONEY!

Date of experience: May 23, 2020
Ohio
1 review
0 helpful votes
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Ordered 4 cases and it's been a year and nothing. Keeps claiming low staffing due to COVID. What a joke

Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
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Never again
November 9, 2020

I ordered cases thinking oh they are nice and I ordered October 3rd I've emailed over and over because I haven't received no order email like it tells you, you should within 24-48 hours and I get some dumb auto made email back saying due to Covid bull crap and there's no contact number to call to complain or ask for refund, I will never order from them again... I'll stick with Amazon or eBay thanks... GIVE ME MY CASES OR MY REFUND

Date of experience: November 9, 2020

Overview

Mgramcases has a rating of 1.1 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mgramcases most frequently mention customer service, tracking number and automated email. Mgramcases ranks 207th among Mobile Accessories sites.

service
36
value
29
shipping
32
returns
28
quality
28