*I would give a zero star if I could.*
I believe that this company is no longer in business and currently has website still up. Do not purchase.
I ordered many cases when they had a "sale" online in December of 2020. I emailed the number linked on the website in January and got a response in February saying that they were low staffed and to wait for an update.
To this date, (April 2021) four months later, still no messages back from them or updates about my order. I'm very frustrated in the fact that I spent a lot of money and will not be getting a refund or the cases that I ordered.
I want to help you out by saying: Please do not make the same mistake I did by purchasing. Save your money and use it on a legit website.
I bought cases in January of this year and have sent at least 15 emails asking where my order was and they keep saying they are on there way. Now it's May. So 5 months later I still don't have them. I now have asked for a refund so they have stopped responding to my emails. Do not buy from this company. They seriously are scammers. Just look at their reviews. They are thief's! The picture below is the only email I ever get back. It's the exact one every time
I put in an order for the " 3 for $20" deal back in 3/20. Here we are a little over a year later and I STILL haven't received my order! I've sent emails about this, to the company, and customer service says "they're supplies are on back order." I've also received a message back saying "they're short handed and that's what's taking so long." I've asked for a refund and they refuse to give me one. This is a scam in my opinion. Suppose I got a new phone, while waiting, and it was a total different phone than what I ordered the cases for... I wish scammers would dedicate their time on getting a real job and stop conning money from people who do have legitimate jobs! Just saying
It's been 3 months almost 4 and I still haven't got my cases and when you try to contact them they have the computer automatic message thing and no phone number to reach them. Total scam and then can't even get my money back because you can't reach them. If I could I would give this place zero stars. In conclusion, save your time, money and effort.
I swear it's been almost two years since I ordered 4 phone cases. Along with whatever specials they threw in. Scammed tf out of me and I'm getting that same generic email like everyone else. Do not buy from these c*nts with their dumb excuses. They just want your money, don't ever expect to receive your order
Placed an order in April 2020 and have yet to receive products. I've emailed and all I get is covid excuses. Finally got an email 9 months later saying it was damaged, well I haven't heard anything since.
I ordered 3 cases over a year ago. I have emailed the company 2 times and have yet to receive anything other than a " We're running behind" auto response. At this point, I don't even have the same phone anymore so I just want a refund!
I have sent over 20 emails and all 3 out of those emails are the same." We are working on the order and should be shipped very soon, due to shipping delays." BullSh**! These people are scammers and please don't buy from them. I placed my order in February we are in August. This website should be taken down.
I ordered case from them back in November and I received my order in January and I was satisfied with the product so I decided to order more. I ordered them in January and I have yet to receive my order... I emailed them requesting my order or a refund and all I got back was automated email which lies about covid-19 and so little staff being the reason orders or late. Covid-19 or not is no excuse for it to take three months to send out an order.
It's been over 24 days and I still haven't received my phone case, don't waste your money and time on this, their automated email does not help with any type of customer service so good luck if you do decide to go through with it
Most of us probably came across this site as an ad advertising a sale that's almost over. Plus free rush delivery and free items. Both of those are false, after two almost three months i am just now receiving my order. No free items and the items i did pay for are poorly made. I didn't even receive the shock proof screen. The cases are just flexible plastic with poorly printed on design. Even time i emailed, my order was taking a long time because they were waiting on pieces. What i received in the mail today could have been made in 2 seconds. WOULD NOT RECOMMEND.
They're getting y'all money! I should have read all the reviews of this brand before I bought it. Designs are not good as it is in the picture. $20 for 3 cases supposed to be just $5 for 3 cases. Those gifts? I didn't receive! Wth I'm still giving a star for putting my name and initials right
I ordered 3 cases on August 25 and it is now December 7 and I still haven't received anything. And you can't get nobody to reply back all they send is the automated email. I just want my money back because this is ridiculous as hell
It's been 2 months and still haven't received my order! I emailed them and got no answer also! If seeing this before buying from this site please don't order from them it is definitely a waste of money. They take your money fast but you'll never get your order!
I waited 2 months for my order, to finally received it in an envelop and all I had was stickers when it clearly states phone cases. This is unbelievable, unless you wanna lose your money leave this company alone.
I placed an order on January 5,2020 and still haven't received my phone case, not even an email! But they had no problem taking my money from my account, that's the only thing they did promptly! This is ridiculous how do people sit up and take other people's hard earned money! I've learned a lesson and that's to read reviews before ordering. Whoever over this site I hope you and everyone in your household DIE!
Do not order from here. I ordered 3 phone cases 4/30 and still haven't received them almost 4 months later. Took them 3 seconds to take my money though. Whoever is involved is a low life piece of $#*!.
Ordered cases, paid for cases, never received cases or response or refund! The company had no problems with receiving payment. Fall short on business experience/expectations! Tried to support small businesses smh fails every time. Do BETTER
What can we do about this company taking our money and delivering NO products? I cannot let this go! I ordered 7 cases in September, and I have heard nothing after multiple emails. Today, the email address listed for them is no longer valid. They have taken us all and disappeared into the night with no consequences. Something should be able to be done. Ridiculous.
Total Scam! They won't respond to emails, even after you text them numerous of times. Still have the same lie up about the 3 cases for $20 and it'll say last day when in reality it isn't they're just trying to get you to buy the cases. Which will be a waste of time and money. Don't be fooled like the rest of us. Would rate 0 stars.
Overview
Mgramcases has a rating of 1.1 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mgramcases most frequently mention customer service, tracking number and automated email. Mgramcases ranks 207th among Mobile Accessories sites.
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- Macomb, Michigan, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members