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MgramcasesReviews 179

1.1
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Mgramcases Reviews Summary

Mgramcases has a rating of 1.1 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mgramcases most frequently mention customer service, tracking number and automated email. Mgramcases ranks 207th among Mobile Accessories sites.

service
36
value
29
shipping
32
returns
28
quality
28
California
1 review
15 helpful votes
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Scam don't use them!
August 4, 2020

I wish I didn't have to give a star. I ordered on 3/25/2020 and finally after almost 4 month I got TWO of the poorly cheaply made cases I ordered after many emails and text. But no response only thing stating due to Covid-19 it may take longer. Orders from March should be completed by now. Never again. And the cases are horrible. Stick to amazon. Just taking money and not fulfilling orders completely.

Date of experience: August 4, 2020
Maryland
1 review
0 helpful votes
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Very Late
August 3, 2020

So I ordered a few things which came up to $20. I ordered these things on April 29th, 2020. It is August 3rd, 2020. Almost 4 months and have not received anything. I emailed them but its the same sorry excuse "short on staff" im perplexed.

Date of experience: August 3, 2020
Kentucky
1 review
0 helpful votes
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0stars! I ordered back in March. It is now August. Sent several emails with no response. Please don't order from them, unless you just want to give your money away.

Date of experience: August 2, 2020
Ohio
1 review
0 helpful votes
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Not worth it
July 30, 2020

So back in April i ordered 3 cases and then the website had some free items so of course I got those too (who wouldn't?) Well 3 months later, I got my cases and nothing else... but in the email it said everything was delivered together... I have emailed them twice about it and have gotten nothing. Dont waste your money. The cases are cute sure, but I can only use one of mine and they're cheap cases. 5$ at most. I wish I would have read some reviews first.

Date of experience: July 30, 2020
Texas
1 review
1 helpful vote
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This crap and I mean crap took over 2 months to get here and it took me emailing them a bunch of different times to even get the cases smh the. Get the case no free gift as promised and the cases aren't worth the $20 this is literally someone taking people money and making crap out of there basement the case is so thin I'm afraid to put my phone in it and these look like something someone ironed on a case

Date of experience: July 30, 2020
Mississippi
1 review
0 helpful votes
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Scam
July 30, 2020

I ordered 3 cases I have never received the case or my money back I email customer service no reply that been over 4 months. It's a scam a lesson learned.

Date of experience: July 30, 2020
Ohio
1 review
2 helpful votes
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The cases were very cheap! And they didn't type the right message on them when I clearly typed the right thing in the description of what I wanted, I also had a coupon for a free socket holder and another free case and they did not send anything! Would not recommend Snapchat needs to stop advertising for them, very upset about their return policy also. They're good at scamming!

Date of experience: July 27, 2020
Ohio
1 review
0 helpful votes
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No cases
July 26, 2020

I wish my daughter would have read some of the reviews before ordering from this place. It's been over 3 months and still no cases and no one will answer your email. How this place doesn't have a law suit against them I'd beyond me.

Date of experience: July 26, 2020
Connecticut
1 review
0 helpful votes
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Ordered 3 cases on April 28th. Have emailed them 117 times, with only 3 "cut and paste" responses. Will not send cases or refund money. This site should be shut down.

Date of experience: July 23, 2020
North Carolina
1 review
0 helpful votes
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I believe I order me a case July 10th and it's the 17th I've emailed them and everything no response not even a tracking number in site they just take your money this site is a scam and I am going to get my money back one way or another because your taking people's hard earned money and not giving them there products this company or whatever is a joke and needs to be shut down! This is ridiculous this is bad coustomer service but I kno forsure y'all will not be getting my money EVER again

Date of experience: July 18, 2020
Oklahoma
1 review
0 helpful votes
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Don't order.
July 18, 2020

My experience seems to be the exact same as everyone else here I made an order on April 29th and still have not received my cases which I'm not excited to receive anyways with seeing the quality everyone else has posted. I also have been emailing them for a refund and have received no reply from them.

Date of experience: July 18, 2020
Texas
1 review
0 helpful votes
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Do not order from here. I ordered 3 phone cases 4/30 and still haven't received them almost 4 months later. Took them 3 seconds to take my money though. Whoever is involved is a low life piece of $#*!.

Date of experience: July 17, 2020
California
1 review
0 helpful votes
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On June 5th I placed an order for 3 cases to this day they already took my money but no cases ship. No response from this just business via phone or email. Fraud!

Date of experience: July 13, 2020
New Jersey
1 review
0 helpful votes
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Fake $#*! company
July 13, 2020

I bought cases 6 to be exact in March and here iit is July and no cases or my money back, I've contact the company using there email address provided and no reply, $#*! them I want my money back

Date of experience: July 13, 2020
Iowa
1 review
0 helpful votes
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Terrible experience. I ordered in April with "free rush shipping" also with the promise of 4 free bonus gifts. I finally received 2 cases on July 11th... no bonus gifts. To top all of this off on July 1st I got a new phone so they are useless. And they say my name so that's great

Date of experience: July 11, 2020
Pennsylvania
1 review
15 helpful votes
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Ordered 2 things on April 29 one personalized one not, I have received no indication when my order will ship. No response to emails inquiring about an update. They say they are delayed because of COVID-19 but not for how long. I don't understand why they don't halt taking new orders until they can fill the ones they've already received. At this point I'm filing a charge dispute with my credit card.

Date of experience: July 9, 2020
South Carolina
1 review
3 helpful votes
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Horrible
July 8, 2020

I ordered my cases April 25,2020 & it's July 8,2020 & I still have not gotten an email or my phone cases & every time I email I get the same email saying due to COVID-19 that the staff is short & I would experience longer time for my cases but 2 months going on 3. I have ordered from other websites in the month of July & received my stuff a week later. Idk whats mgramcases problem I just want my money back

Date of experience: July 8, 2020
North Dakota
1 review
0 helpful votes
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Never get product!
July 3, 2020

After countless emails, with generic response twice, and 6 months since 3 cases have been order. Still nothing... scammers. Don't look at, don't buy, and don't waste your time with this company!

Date of experience: July 3, 2020
New Hampshire
1 review
0 helpful votes
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I have ordered cases from them for years. They have always been great quality and attention grabbers. I got a new phone and ordered my cases May 3rd. It is now July 1st and no cases. I have emailed and nothing. I want my cases or my $40.00. If they cannot fulfill orders they should stop taking people's money. Very simple... I'm so angry.

Date of experience: July 1, 2020
North Carolina
1 review
0 helpful votes
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They took my money
June 29, 2020

I ordered 4 cases back in April it is now June and I still haven't received my products. When I email them I never get a response about when I will receive them or getting my money back.

Date of experience: June 29, 2020

About the Business

We offer the largest selection of Monogram Phone Cases for iPhone & Samsung models. Including the iPhone 6, iPhone 7 & Samsung Galaxy S7. Buy 1 Get 1 Free!