Mgramcases has a rating of 1.1 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mgramcases most frequently mention customer service, tracking number and automated email. Mgramcases ranks 207th among Mobile Accessories sites.
I wish I didn't have to give a star. I ordered on 3/25/2020 and finally after almost 4 month I got TWO of the poorly cheaply made cases I ordered after many emails and text. But no response only thing stating due to Covid-19 it may take longer. Orders from March should be completed by now. Never again. And the cases are horrible. Stick to amazon. Just taking money and not fulfilling orders completely.
So I ordered a few things which came up to $20. I ordered these things on April 29th, 2020. It is August 3rd, 2020. Almost 4 months and have not received anything. I emailed them but its the same sorry excuse "short on staff" im perplexed.
0stars! I ordered back in March. It is now August. Sent several emails with no response. Please don't order from them, unless you just want to give your money away.
So back in April i ordered 3 cases and then the website had some free items so of course I got those too (who wouldn't?) Well 3 months later, I got my cases and nothing else... but in the email it said everything was delivered together... I have emailed them twice about it and have gotten nothing. Dont waste your money. The cases are cute sure, but I can only use one of mine and they're cheap cases. 5$ at most. I wish I would have read some reviews first.
This crap and I mean crap took over 2 months to get here and it took me emailing them a bunch of different times to even get the cases smh the. Get the case no free gift as promised and the cases aren't worth the $20 this is literally someone taking people money and making crap out of there basement the case is so thin I'm afraid to put my phone in it and these look like something someone ironed on a case
I ordered 3 cases I have never received the case or my money back I email customer service no reply that been over 4 months. It's a scam a lesson learned.
The cases were very cheap! And they didn't type the right message on them when I clearly typed the right thing in the description of what I wanted, I also had a coupon for a free socket holder and another free case and they did not send anything! Would not recommend Snapchat needs to stop advertising for them, very upset about their return policy also. They're good at scamming!
I wish my daughter would have read some of the reviews before ordering from this place. It's been over 3 months and still no cases and no one will answer your email. How this place doesn't have a law suit against them I'd beyond me.
Ordered 3 cases on April 28th. Have emailed them 117 times, with only 3 "cut and paste" responses. Will not send cases or refund money. This site should be shut down.
I believe I order me a case July 10th and it's the 17th I've emailed them and everything no response not even a tracking number in site they just take your money this site is a scam and I am going to get my money back one way or another because your taking people's hard earned money and not giving them there products this company or whatever is a joke and needs to be shut down! This is ridiculous this is bad coustomer service but I kno forsure y'all will not be getting my money EVER again
My experience seems to be the exact same as everyone else here I made an order on April 29th and still have not received my cases which I'm not excited to receive anyways with seeing the quality everyone else has posted. I also have been emailing them for a refund and have received no reply from them.
Do not order from here. I ordered 3 phone cases 4/30 and still haven't received them almost 4 months later. Took them 3 seconds to take my money though. Whoever is involved is a low life piece of $#*!.
On June 5th I placed an order for 3 cases to this day they already took my money but no cases ship. No response from this just business via phone or email. Fraud!
I bought cases 6 to be exact in March and here iit is July and no cases or my money back, I've contact the company using there email address provided and no reply, $#*! them I want my money back
Terrible experience. I ordered in April with "free rush shipping" also with the promise of 4 free bonus gifts. I finally received 2 cases on July 11th... no bonus gifts. To top all of this off on July 1st I got a new phone so they are useless. And they say my name so that's great
Ordered 2 things on April 29 one personalized one not, I have received no indication when my order will ship. No response to emails inquiring about an update. They say they are delayed because of COVID-19 but not for how long. I don't understand why they don't halt taking new orders until they can fill the ones they've already received. At this point I'm filing a charge dispute with my credit card.
I ordered my cases April 25,2020 & it's July 8,2020 & I still have not gotten an email or my phone cases & every time I email I get the same email saying due to COVID-19 that the staff is short & I would experience longer time for my cases but 2 months going on 3. I have ordered from other websites in the month of July & received my stuff a week later. Idk whats mgramcases problem I just want my money back
After countless emails, with generic response twice, and 6 months since 3 cases have been order. Still nothing... scammers. Don't look at, don't buy, and don't waste your time with this company!
I have ordered cases from them for years. They have always been great quality and attention grabbers. I got a new phone and ordered my cases May 3rd. It is now July 1st and no cases. I have emailed and nothing. I want my cases or my $40.00. If they cannot fulfill orders they should stop taking people's money. Very simple... I'm so angry.
I ordered 4 cases back in April it is now June and I still haven't received my products. When I email them I never get a response about when I will receive them or getting my money back.
Answer: Definitely not a legit company! They took my money and never gave me my case, and they would respond back to my emails
Answer: Because this company is a scam. You will never receive your cases and will need to go through your bank for a refund. Good luck!
Answer: You have to email them 10 times for them to send you your order or I would just cancel it
Answer: I always use them. Their cases are great. Not sure what happened to them.
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