Mgramcases

The cases were very cheap! And they didn't type the right message on them when I clearly typed the right thing in the description of what I wanted, I also had a coupon for a free socket holder and another free case and they did not send anything! Would not recommend Snapchat needs to stop advertising for them, very upset about their return policy also. They're good at scamming!

So back in April i ordered 3 cases and then the website had some free items so of course I got those too (who wouldn't?) Well 3 months later, I got my cases and nothing else... but in the email it said everything was delivered together... I have emailed them twice about it and have gotten nothing. Dont waste your money. The cases are cute sure, but I can only use one of mine and they're cheap cases. 5$ at most. I wish I would have read some reviews first.

I ordered cases for my Daughter in November/2017 so it will arrive in way enough time for Christmas. I started to worry at first because it was taking a while but Brian (mgram rep) reassured me that is was in production. Every case I had was personalized, so I took into consideration that it may take a little longer in addition to other orders. I received my order three weeks before Christmas. They don't mail out an official gift card, you have to email them and they will give you the code to put when placing your order and Brian specifies that the order is for cases only and it has to total $100 or more in order for the code to work. I was then able to order there more cases for myself with the gift card paying on $14.99.

Wish i saw this reviews before i order them i order some for my mom and my self since April and i am still waiting, I placed my order April 18th 2020, we are now in the month of June and I still haven't received anything. This is honestly a waste of money! I contacted them via email to cancel my order and they said it couldn't be canceled because my cases were supposedly in production and since they're custom made they can't be resold. Another thing, they kept asking what model phone I wanted my cases which does NOT make sense what so ever because when you place the order it clearly asks what type of phone the case is for. And i am still waiting

So I FINALLY got my cases - over 4 weeks after my order was placed. The case was ok - nothing spectacular. The color is good but it is a very slick plastic which makes it hard to hang on to my phone.

Beyond that, there website/customer service is AWFUL! They bury everything in the FAQ's and point to those when there is a question. You will get an email the day after your order saying that your order will normally ship in 2-3 days but when you contact Customer Service you are told the "FAQs" say "3-4 weeks". They will offer a "FREE GIFT CARD" with no disclaimers when you purchase but then tell you when they send you the card that the "FAQs" say blah, blah, blah - this is when you find out the gift card is only good on phone cases and only good if you spend more than the gift card. I still haven't received the "free" purse that was supposedly added to my order nor have I received an answer.

I order online all the time and thought I would give them a try as I love to change out my phone cases. It seemed like a good deal and since there were NO disclaimers when I purchased, I placed the order.

If you don't mind waiting almost 5 weeks for your order and don't mind vague offers with hidden disclaimers then this is the place for you.

I DID NOT WANT TO LEAVE ONE SINGLE STAR. I ordered 4 cases back in April of 2020 and STILL HAVE YET TO RECEIVE A SINGLE CASE. I've left SEVERAL emails and no response. NO help from this company whatsoever. JUST TOOK MY MONEY AND DISAPPEARED. There for a while their email DIDNT EVEN WORK! DO NOT BUY!

I bought cases from here in June now it's the end of August and I Never seen my cases I ordered! I spent over $50 for these and I emailed them CONSTANTLY and then at first they responded that the virus is making it busy so it may be awhile for a response! I NEVER heard from them, I email them now and just don't hear anything! I wouldn't recommend this place to anyone! Don't waist your time nor money!

I ordered product on April 5 and as of today May 22 I have received no product and was told last week I would get a tracking number but have not received that either. This company is a fraud company. The customer service is terrible, it takes 3+ days for them to respond back via email. I have requested a refund twice and no response about it. This is a warning do not shop with them. I am now having to go to my bank and get my money back. Save the headache.

I wish I didn't have to give a star. I ordered on 3/25/2020 and finally after almost 4 month I got TWO of the poorly cheaply made cases I ordered after many emails and text. But no response only thing stating due to Covid-19 it may take longer. Orders from March should be completed by now. Never again. And the cases are horrible. Stick to amazon. Just taking money and not fulfilling orders completely.

This is the second time I've ordered from them. The first time everything went smoothly and I received my cases within a month. This time it's been terrible. Ordered my cases two months ago and haven't received shipping information yet. I've sent 7 different emails to customer support and I keep getting the same line: "you'll receive shipping info later this week". The same excuse three times and nothing yet. They refuse to issue a refund because their products are "made to order". Just steer clear of them totally. I'm not the first, only or last person to deal with this.

I don't exactly remember what the deal was, but I paid over $40 on some cases, and it came with a free $100 gift card (yeah right). It has been over a year, and I haven't received my cases. I asked for a refund and some explanation about 6 months after ordering and they said "since they are hand-made, they take a while to make and send out. We will email you when they are shipped." I sent several emails later when they sure enough were never shipped and NO REPLY.

Ordered April 2020, took forever to get part of my order. They never sent the other half nor won't let me send the ones I got back for a full refund. Most emails I get back are automated.

My review is just like everyone else's. Two months from when I ordered and nothing. Several emails telling them I want a refund and they just reply back with false statements saying they are going to be shipped later in the week. I just disputed it with my credit card to get my money back. I recommend everyone do the same. A year ago I ordered some cases from here and was very satisfied. I don't know what happened to this company but they have obviously went downhill and have terrible customer service.

Bought some cases a year ago. I got an email saying shipping was delayed. No real person ever response just automated messages. It's been a year I still have not gotten a refund or have ever gotten any cases. Dont give your money to these scammers!

I ordered cases from them in July & they have never responded to any of my emails. It's been almost 2 months & I just called to dispute the charges with my bank. DO NOT ORDER FROM THIS COMPANY, THEY WILL TAKE YOUR MONEY and you will not receive your cases!