• Me Undies

Me Undies

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Overview

Me Undies has a rating of 2.13 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Me Undies most frequently mention customer service problems. Me Undies ranks 95th among Underwear sites.

  • Service
    13
  • Value
    14
  • Shipping
    15
  • Returns
    10
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
10
See all photos

What reviewers want you to know

Positive highlights

  • but, meundie's customer service wins my money every time.

Critical highlights

  • I used their 'reserve a pair' option in their subscription feature to order some underwear for me and my boyfriend.
How would you rate Me Undies?
Top Positive Review

“LOVE LOVE LOVE”

Val B.
2/3/23

MeUndies has breathable, comfortable, and fun underwear. I bought one pair, and I realized it was too small when it got here. Their customer service to exchange it was the easiest and best thing ever. It told me I would get a refund and they didn't need me to return the underwear! Even without this though, these are some of the best undies I own!

Top Critical Review

“Very small”

Candy M.
8/23/23

I ordered 2 bralettes from their final sale to try to figure out sizing. I ordered L and XL and could barely get either bra on! I know now not to place another order as there is no way they will fit! Hopefully my granddaughter will enjoy the 2 I received!

Reviews (52)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (7) order (14)
Thumbnail of user tealam1
2 reviews
2 helpful votes
November 13th, 2023

Styles do not hold up. They stretch out, fade after one wash, and do not stay in place. They roll up, down, and constant wedgie. If I wanted a thong I would have purchased one. Really the biggest complaint I have is that they have a 45 day return window and you can return for any reason! This is FALSE! You can return them if you don't like the way they look or feel to the touch of your hands. Try them on (even over underwear) wash or wear them no returns at all. I washed one pair according to the directions and the pattern faded after one wash another stretched out so badly I actually took them off and went commando the rest of the day another I tried on over underwear to see if I liked the cut and I did not. I couldn't return any of these. The product being of poor quality is not a reason to be able to return.

Thumbnail of user andrewb2577
1 review
2 helpful votes
February 28th, 2023
Verified purchase

Be sure to pay attention to the small print on the website. The "classic packs" show three pairs of underwear in black, blue, and grey. However, BELOW the "add to cart" button, there is small print that states that you will not actually receive those colors. This small print is not visible when ordering on a mobile device unless you scroll down below the button and product info. I received 4 packs of the ugliest colors (brown, nude, maroon) and my only option was to return them. Very misleading advertising and unconcerned customer service.

Thumbnail of user emiliev17
1 review
0 helpful votes
November 1st, 2022

Very soft material, but very poorly produced.
I was so excited to receive my order (matching couple's pair) and I loved them at first, but after later inspection I noticed some flaws. I'm not sure if it's just the design that I chose that is causing the issues, but the design was peeled and cracked upon arrival.
Very disappointed, not worth the $40 some dollars I paid for them.

Tip for consumers:
Be weary of some coupon codes they give you, they will apply at checkout but will not be rung up in your total.

Products used:
underwear

Value
Shipping
Quality
Thumbnail of user lize160
0 reviews
7 helpful votes
January 10th, 2022
Verified purchase

The product I received looked absolutely nothing like what was shown on the website. Not only am I disappointed with the actual product, but they make it intentionally difficult for members to cancel their subscription. Things such as replacing the word "cancel" with "pause" are shady business practices. Will never use again! Stay far away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user naomid58
1 review
10 helpful votes
January 13th, 2021

I've been buying Meundies for almost 3 years and I used to love them. All of the underwear I've purchased in the last year have cheap fabric and have fallen apart becoming no longer wearable, where as the underwear bought prior to this past year are still in perfect condition. I don't know if they were trying to cut costs or what. My 2 dollar walmart underwear are better quality to be honest. Definitely no longer worth the price tag.

Products used:
Womens and Mens Underwear

Service
Value
Shipping
Quality
Thumbnail of user elaines42
5 reviews
24 helpful votes
April 9th, 2022

These are darling, ridiculously overpriced, iffy quality undies. I ordered two because I love supporting small businesses. They are super thin, cheap material, very cute design, and RIDICULOUSLY over priced at $20 apiece! Seriously? One washing and they look tired. For fringing $20 I could find sets 6 in this fabric. Just a total rip…. Wish it weren't so…..

Service
Value
Shipping
Quality
Thumbnail of user candykmartin
1 review
0 helpful votes
August 23rd, 2023
Verified purchase

I ordered 2 bralettes from their final sale to try to figure out sizing. I ordered L and XL and could barely get either bra on! I know now not to place another order as there is no way they will fit! Hopefully my granddaughter will enjoy the 2 I received!

Products used:
2 bralettes

Value
Shipping
Quality
Thumbnail of user sarahp1838
1 review
1 helpful vote
November 20th, 2022
Verified purchase

These were the worst underwear I have ever bought. The underwear was see through, very thin. It was sort of comfortable but loose fitting. They immediately fell apart in the wash too with threads wrapping around my other clothes. Worst purchase ever!

Thumbnail of user joanned57
2 reviews
2 helpful votes
December 8th, 2022

This was a good brand. I had a few nice cotton bikinis and braletts. Unfortunately like so many brands these days they have gone down the cheap and flimsy micromodal route and discontinued their cotton line. For a while they didn't come out with any new patterns or styles in cotton until they eventually discontinued it and started offering only their cheap trashy thin lycra feel saggy things. Booo.

Thumbnail of user coryk66
1 review
1 helpful vote
September 1st, 2021
Verified purchase

Delivery took 10 days, not 2-7 as advertised. Matching sets had over a dozen patterns to choose from, but most were astrological symbols nobody wants. Quality wasn't bad, but not what I expected for the high price. For the price I expected Made in America, but they're from Sri Lanka. Glad I tried it once, won't buy again.

Thumbnail of user valb118
1 review
0 helpful votes
February 3rd, 2023

MeUndies has breathable, comfortable, and fun underwear. I bought one pair, and I realized it was too small when it got here. Their customer service to exchange it was the easiest and best thing ever. It told me I would get a refund and they didn't need me to return the underwear! Even without this though, these are some of the best undies I own!

Tip for consumers:
I liked it. It was a great idea for couples

Products used:
male boxers and a women thong. both covered in hearts

Service
Value
Shipping
Returns
Quality
Thumbnail of user hannahf293
1 review
0 helpful votes
August 10th, 2022
Verified purchase

I ordered my underwear and bra size based on the measurements they provide. The underwear is way too big and the bra is too tight and the return process is misleading. I will not be allowed to return the underwear because I already tried them on, despite the website advertising that you can return them for any reason. And jumping through their hoops to try to return the bra was a waste of my time.

Tip for consumers:
The clothes don’t fit. They’re cheaply made. The return policy is a lie and a joke.

Products used:
None. All will be donated to a second hand store because they don’t fit and I cannot return them.

Thumbnail of user heatheroleider
1 review
0 helpful votes
August 10th, 2023

The bralettes are more like sports bras, and they don't look cute under slightly sheer tops. The underwear is super basic. Nothing breathes very well because it's synthetic. Sizing is too generic. I should have known by looking at their sizing chart. I was one size in one measurement and another size on another measurement. So I opted for larger, and it doesn't fit right. I also got some slippers. I have narrow feet and cannot get my feet into these and have them stay on. Maybe they'll stretch out, but I have never had this issue before, certainly not with slippers. For all this, they are too expensive for what you get. Not great value.

Tip for consumers:
Look at the size chart. If you have to toggle between two sizes, don't buy - it won't fit.

Products used:
Undies, bralette, slippers

Value
Shipping
Quality
Thumbnail of user berkleys3
1 review
4 helpful votes
March 7th, 2022

I signed up for a MeUndies subscription and received my first order on 1/7/22. Less than 2 months later, all 3 pairs of MeUndies received were either coming apart at the seams or had holes in them, despite following the care instructions provided by the company. Upon chatting with customer service, I was told, "We also don't recommend using the undies in strenuous activities, like heavy exercise" which is laughable. I informed the CS representative that these had received less than regular use and were not used in exercise, and was told that the items could not be replaced but that they could "process a refund for you for these three pairs as a one-time courtesy." How nice of them to offer me a refund as a one-time courtesy on expensive underwear with subpar quality! As comfortable as these were, I will never purchase from this company again as their products are clearly not made to last.

Service
Value
Shipping
Returns
Quality
Thumbnail of user candicec178
1 review
0 helpful votes
February 14th, 2022

My husband and I got matching undies for Valentine's day and they could not fit more perfectly. They are soft like a jersey t-$#*! and don't leave weird lines like other underwear do.

Products used:
Bra, womens underwear and mens underwear

Service
Value
Shipping
Returns
Quality
Thumbnail of user harrisonm73
1 review
2 helpful votes
August 23rd, 2021

I ordered a matching pair for me and my girlfriend and they sent me someone else's order completely. Even the shipping label has someone else's name and address.

As a result, I paid express shipping and still got someone else's order. Once I send an email, they issue a partial refund with NO actual direct respons to me explaining anything. So I'm still out $10 for the express shipping, for which I did receive my order.

Will be disputing with my bank and NEVER returning to this site. Buyers beware

Tip for consumers:
They’re MUCH better quality/affordable options. Try somewhere else

Products used:
I was supposed to get matching pair of underwear

Service
Value
Shipping
Returns
Quality
Thumbnail of user robt268
1 review
2 helpful votes
September 24th, 2021

Me Undies is a terrible product and I am so disappointed. You expect to receive quality when paying a premium for underwear (this is anything but that). Me Undies are scratchy/itchy and the sizing is completely off. Customer service is basically non-existent and you will curse yourself for ever getting this brand. Give your money to charity instead of buying from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccad333
1 review
0 helpful votes
April 14th, 2020

I've been recieving meundies for myself & husband for a year now. He loved them so much, I had to try a pair & they have been amazing! Every pair we've recieved are still going strong to this day! I have highly recommended but realize too that these aren't for everyone. They are lightweight & thin but breathable & I love how ultra soft they are! If you're used to cotton undies these might take a little getting used to.

Thumbnail of user hectorr349
1 review
0 helpful votes
February 3rd, 2023
Verified purchase

I've been a customer for about 5 years. As someone who enjoys buying and wearing nice underwear I can appreciate MeUndies. Their underwear is soft the waistband width is smaller than most underwear but still comfortable. They have fun prints as well as regularly adding new/limited ones and solid colored ones. I typically get the boxer brief or the trunks version and compared to other micro modal underwear they do last quite a bit and fit nice, snug, and don't ride up. However, my gripe with the underwear is that they aren't consistent. One pair of underwear will fit absolutely perfect and the next will feel off maybe too snug or the pouch a little smaller than the other one. I find this to be particularly true between different colors and patterns, but they are still comfortable just not as consistent. I found that pausing or canceling my subscription to be very easy. Customer service is great every time I have tried to return a pair I didn't want they give me a full refund and let me keep the pair. Shipping is usually very fast for me around 7 days. I wish they toned down on the cutesie prints and added different ones. I have maybe a few pairs from Calvin Klein that are a bit more pricy but I prefer to wear on occasion. So MeUndies is not perfect but they are quite nice and have very few complaints.

Tip for consumers:
Air dry the underwear it will last much longer and getting a subscription is cheaper and you can cancel absolutely any time

Products used:
Micro Modal Trunks, boxer briefes

Service
Value
Shipping
Returns
Quality
Thumbnail of user aidanm74
1 review
1 helpful vote
July 1st, 2021

I'll say the design is nice and its somewhat soft. But in all honesty the underwear advertising itself as "the most comfortable" shouldn't be my most uncomfortable pair of underwear. Both me and my girlfriend have the same problem where the waistband constantly rolls down. Its basically impossible to keep up for more than a minute correctly. Not only that it just doesnt feel that great between the thighs. It irritates more easily and what not. The main purpose for this underwear is basically just to be sexy for one minute before taking them off. These are not to wear all day and I find myself rejecting wanting to wear them even if they look nice.

UPDATE: 1 -> 2 Stars (I'd say 3 but a bit too much credit)
They refunded this so easily that I gotta say it can't be a 1 star experience. I didn't even have to begin demanding a refund before they offered.

Thumbnail of user maryw3126
1 review
0 helpful votes
July 27th, 2022

They feel great but the quality is poor and wear out within 6 months. I have underwear from Target I've had for 5 years and are still going strong. I don't mind paying a high price, but not for a product that falls apart.

Thumbnail of user sydneye33
1 review
0 helpful votes
September 21st, 2021

Me and my boyfriend accidentally ordered a wrong zodiac sign pair and they sent us the right one right away! Seriously the softest undies ever and will definitely buy from them again, we both love them!

Tip for consumers:
they are so great and soft! love them!!

Products used:
the cancer matching undies

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradm225
1 review
2 helpful votes
January 4th, 2020

My order arrived over a month late with zero updates. While meundies support team are polite they offer zero actual help to get you what you need. They are just buying time on their end. Quality of underwear has dropped severely too. Sizes that are the "same" are now varying in width. Huge letdown from what used to be a great company. Stay away.

Thumbnail of user brookeb107
1 review
2 helpful votes
October 17th, 2019

I should have thought this purchase through more. Now that my first pair has arrived I'm severely underwhelmed. I don't regret the purchase but I don't think I'll continue the subscription. The material is so thin you can see right through it. And I know I've seen underwear made with this kind of material elsewhere for much cheaper. Anyway, it looks like it'll fall apart in a couple of months. It arrived with loose threads sticking out and a few pills in the fabric on day one. So, yeah. They did a good job of selling overpriced underwear to me.

Thumbnail of user toyam14
1 review
6 helpful votes
December 7th, 2020

I bought a 10 pair 'mystery' pack on a Black Friday sale thinking i was going to get some nice soft underwear at a great price. The add said you will get some of their older prints and some duplicates and i was ready for that... when i opened my box it was 10 pairs of the exact same print! So now i have 10 pairs of Santa underwear that are not returnable. Super disappointed i thought i would get a little variety :/

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About the business

Shop MeUndies for feel good underwear, loungewear, and apparel with free shipping and satisfaction guarantee. Memberships available.

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