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How would you rate Me Undies?
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Michigan
1 review
10 helpful votes
Follow Naomi D.
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I've been buying Meundies for almost 3 years and I used to love them. All of the underwear I've purchased in the last year have cheap fabric and have fallen apart becoming no longer wearable, where as the underwear bought prior to this past year are still in perfect condition. I don't know if they were trying to cut costs or what. My 2 dollar walmart underwear are better quality to be honest. Definitely no longer worth the price tag.

Date of experience: January 13, 2021
Australia
1 review
2 helpful votes
Follow Brad M.
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My order arrived over a month late with zero updates. While meundies support team are polite they offer zero actual help to get you what you need. They are just buying time on their end. Quality of underwear has dropped severely too. Sizes that are the "same" are now varying in width. Huge letdown from what used to be a great company. Stay away.

Date of experience: January 4, 2020
California
1 review
2 helpful votes
Follow Lance G.
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You can't run a multimillion-dollar company with no live phone order taker//customer service reps!

Their website is confusing on how to cancel or manage your monthly pair of underwear. They need to spend some time figuring out how to improve their customer service and the usability of their website.

Date of experience: August 11, 2020
Massachusetts
2 reviews
4 helpful votes
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Comfortable
June 6, 2020

I would say that it runs a bit large (ex - I am 32-34 B and the straps of the bra letters are too baggy.). Everything else fits well. The underwear is also true to size and comfortable. I only felt compelled to write a review because people who don't know their own bra size we're claiming it runs small. It doesn't. They were trying to fit into a size too small for them (they listed weight and size they chose. Being a medical professional I can tell you they definitely chose two sizes too small). Anywho, be aware of your true size and get what is comfortable for you.

Date of experience: June 6, 2020
Virginia
1 review
1 helpful vote
Follow Cara M.
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Very comfortable underwear, and I love the designs. Only problem I've been running into is that pads don't stick to the silky smooth material. At all. If you're afab and use pads then make sure you keep enough non-meundies underwear to wear for that week.

The bralettes are also very comfy! I bought a few for home wear. They don't support larger busts too well but honestly, who would expect support from a bralette?

Date of experience: August 2, 2019
Pennsylvania
4 reviews
10 helpful votes
Follow Charles I.
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I did the matching underwear subscription since my girlfriend was in need of new panties and I thought it'd be cool to get matching pairs of bold prints. When the first order arrived, I immediately noticed that the men's boxer briefs had no fly in the front. I immediately emailed them about the lack of fly, and they said they were exploring the idea for a future redesign and that if I wanted an opening in the front, I should get the regular boxers. The whole damn reason I wear boxer briefs is because I like my underwear to be tight. My girlfriend likes her panties, though, so I kept the subscription for a couple of years. I followed up about the lack of fly twice, and got the exact same response both times. Then I noticed that my boxer briefs were getting holes in the crotch. You can say I'm hard on my underwear, but I bought other boxer briefs from other brands at the same time (because I was researching good brands), and all of the other brands are still intact to this day. Only the meUndies developed holes. So I ended up cancelling my subscription and I'll just wear through the pairs I have while slowly replacing them with other branded boxer briefs that actually have a fly in the front.

Date of experience: June 3, 2021
Oklahoma
1 review
1 helpful vote
Follow Joe G.
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This company is worthless
September 22, 2020

Been a customer since August, still haven't received 2 orders, and they just cancelled my third because they sold out... of a design I reserved. Told numerous times and given different dates as to when my order would ship. Still nothing. Company is a massive scam. Save your money.

Date of experience: September 22, 2020
Georgia
1 review
1 helpful vote
Follow M S.
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First time order (non-member) due to Amex promo I received. Shipping address matched billing address and both matched credit card billing address. A few days later I was contacted by the MeUndies "Safety and Trust team" for additional information in form of either a copy of my drivers license or current utility bill. As if all the information collection this company already discloses in their terms and conditions (IP address, location info, device info, referring site, etc) isn't enough now they want my verified personal info to send me UNDERWEAR?! Just told them to cancel the order.

Not sure what's going on with this company but seems like data harvesting is a big part of what they're up to. No thanks.

Date of experience: November 21, 2020
Wisconsin
3 reviews
11 helpful votes
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Really damn good customer service. I'll be honest, I've had some issues with the fitting of underwear and what not, so I wouldn't recommend going for the membership until you've tried on a pair or two, but once I found what worked I was fine. Customer service has always been super great though.

Date of experience: September 19, 2018
Canada
1 review
0 helpful votes
Follow Tyler L.
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Waited for over a month for my order to arrive... contacted the support center, from what I can tell they forgot to process the order. But obviously didn't forget to charge my MasterCard. Maybe a email would have been nice. Won't be buying from me undies again.

Date of experience: August 29, 2020
Virginia
1 review
3 helpful votes
Follow Henry Q.
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Just don't use them. Avoid at all costs. If you have an issue you can't speak to anybody and they just ghost you after a few texts. Just get a nicer brand they too expense and the product doesn't last long. Also you have to jump through a million hoops just to cancel the service which is why I'm writing this review.

Date of experience: June 27, 2020
Indiana
1 review
0 helpful votes
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Best undies ever
February 14, 2022

My husband and I got matching undies for Valentine's day and they could not fit more perfectly. They are soft like a jersey t-$#*! and don't leave weird lines like other underwear do.

Date of experience: February 14, 2022
Colorado
4 reviews
15 helpful votes
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MeUndies scammed me
November 14, 2012

MeUndies scammed me. I bought one pair for half off. I got an email confirming my order. Two months later, no underwear and no response from their email. Thought it would be nice to support a new company; my mistake. I tried contacting their support team multiple times without any response. They are a con.

Date of experience: November 14, 2012
Australia
1 review
3 helpful votes
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I'm pretty disappointed. When i first got my meundies i was pretty excited, asked when i first put them on i was pretty satisfied. Since then my opinion has soured as after only a few weeks I've had stitching coming loose on a few of my pieces. Most developed fabric pilling. But the most disappointing would be that they now all seem to ride up my $#*! throughout the day. I paid a premium price expecting a premium experience.

Date of experience: July 27, 2018
Washington
1 review
6 helpful votes
Follow Toya M.
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I bought a 10 pair 'mystery' pack on a Black Friday sale thinking i was going to get some nice soft underwear at a great price. The add said you will get some of their older prints and some duplicates and i was ready for that... when i opened my box it was 10 pairs of the exact same print! So now i have 10 pairs of Santa underwear that are not returnable. Super disappointed i thought i would get a little variety :/

Date of experience: December 7, 2020
Tennessee
1 review
5 helpful votes
Follow Sam W.
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I used their 'reserve a pair' option in their subscription feature to order some underwear for me and my boyfriend. I waited a month, then I got the shipping confirmation. 2 weeks later though I got a message that they had lost my entire order and they were sold out of that design.
Someone else was given my order.
To my dismay they will not reprint it and after calling them out on loosing my order, selling it, and charging my account for it they closed my account, taking the $25 credit they had given me for my trouble.
Then told me they could not support me in being a MeUndies customer for calling them out on social media, for loosing mine and so many other peoples orders, and charging them for it.
Basically don't bother with them, the underwear isn't even great, it wears out just as fast, it pills after you wash it something awful, and the colors fade after about a month or so.

Date of experience: November 20, 2017
Canada
1 review
2 helpful votes
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Overpriced & overhyped
November 3, 2020

Incredibly slow shipping, doesnt offer postage for returns so if something doesnt fit well itll probably be a financial loss, and the product is nowhere near as good as it claims to be. Ive gotten better underwear from amazon for a quarter of the price. Their product all in all to me feels very cheap. The product as advertised online looks much nicer and its deceptive. Im stuck with a bunch of crappy bras and underwear because it would cost too much to ship it back myself. There are higher quality products out there with better customer policies. I dont recommend this product.

Date of experience: November 3, 2020
California
1 review
1 helpful vote
Follow Jennifer R.
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MeUndies customer service and shipping and fulfillment was a terrible experience. When you buy from them, they provide estimated shipping times but they are 100% inaccurate. They have serious communication problems with their fulfillment center, which is also short-staffed, so stuff does not ship and there is zero communication about it. To actually get updates, you have to repeatedly contact their customer support center. The reps will promise that something is going to ship but day after day it doesn't, and if you complain too much they'll cancel your order. I guess that's one way of keeping customer satisfaction stats high (just make sure dissatisfied people aren't your customers!), but the real solution is to staff out the fullfillment center, improve communication gaps, and proactively update customers when there is a delay instead of waiting for them to contact you. I would absolutely not buy anything from them again and I recommend that everyone avoid them at all costs.

Date of experience: December 13, 2019
California
2 reviews
0 helpful votes
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Comfortable and worth it
October 16, 2017

I bought enough MeUndies to the point where that's the only underwear I own. I have most men's styles in briefs, trunks, and boxers. Not boxer briefs. They are all very comfortable and not restrictive at all.
I bought all size medium in briefs and trunks and I have noticed that some of the sizes are inconsistent with each other. I have at least 4 pairs that fit more like size smalls and 1 that fits more like a size large.
Overall, they are worth the price if you are signed up for their membership.

Date of experience: October 15, 2017
Indiana
1 review
2 helpful votes
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Counting is hard
July 27, 2020

Ah meundies. You become a member to finally be able to get the size and designs that they run out of, only to find out that they can't even get members the designs they want. Ordered, as a member, a size and design over a month ago, only to be told today that ooops, we ran out. Sorry! Not, oh we should correct that since they ordered them immediately when we offered them. Just, too had we felt like giving them to someone else, just go pick out another design, oh wait we are sold out of all the designs constantly, well maybe you should be a member, oh wait you are, meundies just sucks.

Date of experience: July 27, 2020

Overview

Me Undies has a rating of 1.5 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Me Undies most frequently mention and customer service. Me Undies ranks 114th among Underwear sites.

service
13
value
14
shipping
15
returns
10
quality
14