Mercari

My silver coin listings on the Mercari app were removed for being a "Prohibited Item". "Precious metals", in accordance with their policy. I find this highly discriminatory because they are not removing the other THOUSANDS of silver and gold content listings on their app (like jewelry, coins, etc). HOW ON EARTH CAN THEY ALLOW THOUSANDS TO POST THE SAME STUFF AND ONLY REMOVE MINE (and a few select others)? I think their "policy" is a bunch of crap when it comes to this category. Every other site I know of allows this category, so people naturally presume that they do to. That's why they HAVE THOUSANDS OF LISTINGS in this category. But to selectively enforce their "policy" is a ridiculous abomination! Either they need to figure out a way to do it across the board, or SIT BACK AND LET IT HAPPEN (or change the policy). These items aren't hurting anybody and besides, do they have ANY IDEA of the HUGE amount of transactions they're collecting fees from? That's why they don't really want to fix it. Cause if they did, it would've been fixed a long time ago. From the programming side of things it's not difficult, unless they just have an inadequate IT department. It's all about THE BENJAMINS SILVER AND GOLD SELLERS GENERATE FOR THEIR COMPANY! That's why it stays the way it is. Our sales bring in BIG DOLLARS, and that's a fact. If their company doesn't like it THAN DO SOMETHING ABOUT IT! But in the mean time LEAVE MY STUFF, and others in this category, ALONE AND PUT MY LISTINGS BACK UNTIL THEY DO! I think they should reinstate my listings until they can fairly enforce their policies (which they're either incapable of or don't want to do, cause look at all the listings … are they crazy!). IT'S NOT FAIR! Not even close. They apparently just want be hard on their "policy" without regard to the fairness to their users. Just goes to prove that for some reason they care more about their policy being a POLICY and THE MONEY THESE LISTINGS BRING IN than their sellers being happy.

I had an amp I sent out to a buyer for sale the guy opened the back voided warranty mecari said I was at a loss and that there wasn't enough proof the item had been opened. Dude talked about just sending the same amp off to be fixed. Isn't that a coincidence huh? Mecari doesn't investigate they side with whatever makes them money. They treat people very poorly and use there keyboard power to screw people over. I personally won't be buying or selling off this site again I'm out over 250 buck. Thanks mecari for nothing.

Do not buy online through Mercari. I purchased a Dyson hair styling system that was listed as new under manufacturer warranty. It arrived; I registered it with Dyson. Three days later Dyson tells me it is COUNTERFEIT. Mercari tells me they won't refund because I had three days to return it - mind you two of those days were weekend. The seller is still peddling fakes. Then they suspended my account because my credit card company is going after them. #mercari #mercarisucks #mercarifraud #buyerbeware

Please do not put your items for sale, do not project sellers only to buyers and hold your money for a long time. They are not reliable if the buyer decides to return the item mercari only reimburses them the money that takes away from you and never returns your package in a few words the buyer keeps your merchandise without paying it and mercari does not investigate and does not bother to have your package returned to you they are a scam

Once Mercari sides with the Seller, which they will, there is no option for you to review the Seller. Mercari took it upon themselves to assign a neutral review to both Buyer(me) and Seller. I guess this is to protect Deals4less from getting a bad review. I couldn't care less how they might review me since I will never be using either the Seller or Mercari again. Mercari obviously has no problem with the rudeness of the Seller either. Also, Mercari has no place on their site where you can actually review them! Most businesses that are proud of what they do would be confident enough to provide that option. Anyway, I'm sure both parties are very happy to have my hard earned money in their account regardless of everything.

Looking for a place to sell your stuff like eBay? You Definelty need to try Mercari. I love this site and have been selling on it for about 3 years now.Its. Its a much simpler platform, list items in seconds and thats it. Customer service has improved a good deal from where it started. Thr only downside is It used to have no fees when you sold something so you kept all your money, theyve changed that to 10% (which is still on par with eBay so not a biggie).
I love selling on Mercari

I recently purchased an item on Mercari that was incorectly identified by the seller as steel. When received it was plastic. I tried to contact the seller twice through Mecari no response. The only option was to return the product and according to Mercari I had waited beyond the 3 day limit. So I'm stuck with a product I can use and out $54.

Mercari recently raised their fees and lower their standards! Customer Service is basically non-existent. I had a seller BishopStore that sold me 2 items with the old bait and switch tactic and both the seller and Mercari will not take action! I failed to look at the reviews of this seller but found that they send out products to buyers all the time that are completely different than what they ordered! Plus most of them are cheap items that don't even work. This is fraud! Mercari has collected their fees, the seller scammed another buyer so I'm stuck filing a claim with PayPal.

I was selling on mercari legit items and then for some reason they shut me down claiming I sold counterfeit items. I had know option to prove my innocence so the said my account was suspended then afterwards I was given 3 months to receive my funds from the sold items after 3 months all record of my messages and conversations was deleted my 400 bucks was stolen and I had know way of proving it so tale a screen shot of all your conversations with mercari they deleted my conversations only related to my money they owe me.

They immediately took the buyers word that the item wasn't as described. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. I'll be out 164$ and stuck with something damaged and worthless. I just wanted my item covered, and they wouldn't even do that!

The seller sold a broken item then denied it when I questioned her. I am trying to return it, but the website will not allow me to submit it.
This is my 2nd day. I am sure this is how this scam company gets you by not allowing you to process the return in 3 day window period. Please do not purchase any items from a fraud seller's name.
"taj outfits" 1st picture is what she advertised. 2nd and 3rd picture shows broken and missing part items she sent.

Beware Mercari loves to double your shipping charges by saying the packages are over weight. I weight all my packages before shipping and also get receipts from the shippers when dropping packages to be shipped. I've asked shippers about packages possibly having any extra charges for weight and it's always no. Mercari will charge you saying that your package is 1oz over weight and charge you 6 dollars and up. Crazy beware and do not sell with them. It's just a rip off

I bought an AWAY aluminum suitcase on Mercari that was advertised a new. It arrived badly damaged in 3 places and I asked the seller and Mercari for a return. I sent them 32 photos of the luggage, the box it came in and the inside of the box - inspite of that I was asked for even more photos and even the seller accepted the return. Mercari refused to accept the return and I had to raise a dispute with my credit card company.
Do not deal with this company - they are a fraud and cannot be trusted

I used to love Mercari, it was my go to site! Then they " upgraded" their app & I was forced to upgrade. What a mistake. All I kept was messages that I couldn't buy things in my region! I'm in Idaho! I tried deleting & downloading, I contacted them trying to get help. They were as useful as their " upgrade" and Rude! Not worth the effort!

I was doing great selling on Mercari until they failed to send 2 of my direct deposits to the bank for processing. Customer service is horrible! There is no one to verbally talk to and the chat service just gives you generic answers. I have some high priced items on there and Im deactivating because I dont want to risk losing more money. Right now I am about $41.00 in the hole but its not worth it to lose more. I have opened a case and they closed it, saying it was resolved and it has not been. I opened a 2nd case and is waiting for a response. And after reading all of these horror stories Im done with them!