Meineke Car Care Center

I brought my car to meineke couple days ago asking to replace the camshaft position sensor they ask me to do a diagnostic first for 70 bucks, after 4 hours they texted me the diagnosis report showing that I have to pay more than 15 grand for unnecessary work that I didn't understand, and they took the 70 $ for nothing. Had the worst experience ever, don't recommend it

Got an Engine Check light on, brought to a local Meineke (located at ******* Memorial Parkway, Huntsville, AL *******). They said my car (2011 Honda Odyssey) need ignition coils and spark plugs replaced. Gave me a very good price ($210 for ignition coils pack, $63 for 6 new spark plugs plus $84 labor, but gave me a $100 discount for labor) which totaled $289.11. Sounded like a very good deal (ignition coils + sparks plugs for less than $300!) so I agreed and left my car with them. Came back couple hours to pick up my car. Drove home couple blocks from the shop, popped up the hood to see how job was done. To my surprise, the ignition coils were all the existing ones (old and dirty). Suspecting that they didn't replace the spark plugs either so I decided to remove them to check. Only 2 out 6 were replaced!
They charged me $289.11 for replacing two (2) spark plugs!
The bill/receipt clearly showed 6 spark plugs, $10.56/unit which is 63.36$. Ignition coils pack cost 210$…
Isn't this a fraud?

I paid $1000 for work on my car. And then to find out that they charge an extra fee for shop supplies. This is something they dont even tell you before they start working on your car. They are basically charging you for their tools to use on your car. Also on their website it says you get $50 off when you spend 500 or more. No where on my bill did it say they took $50 off. When I asked the guy said he took it off from a part from my car. But it didnt show on the paper and when I questioned it he just said he took it from the part already.

Meineke lets me get my own parts (read: much cheaper without the big markup) and they'll install it for me. Yet, I think that their labor rates now are just unreasonably high. I used them for about 10 yrs up until a yr ago. I found another mechanic who does equal quality work and charges much less than I had to pay meineke.

We brought a car in before we bought it. My daughter's first car. We wanted them to check it out and see what all it would need. They have me a list of stuff that would total about $1500. Most of it which I could do myself so I wasnt too worried. He said if we did those few little things it would run forever. Not a week later the alternator took a crap. The battery light was on when we got there for them to look at (nampa idaho location. Fat older dude with dark hair). He never mentioned anything about it. Figured maybe a terminal or battery soon. No biggie. But we're two females so... Yeah. We know they think we're stupid. Thought we'd have him do all of it lol nice try buddy. Anyway... Got the alternator and pulled it into the shop at my house. Noticed it had leaks EVERYWHERE! He never even mentioned anything about any leaks. You would think that would be something you should mention. Especially this bad! My daughter took it to them to have them do a flush and oil change. Charged her $200 for a 2001 nissan maxima. Told me it needed brakes and rotors. So we ordered those. Went to get them started and noticed it DID NOT need brakes! What a freakin moron! This guy is a total joke and needs to find a new job. Like maybe scamming scammers. Make use of his miserable existence. Pos! I will never go there again and in fact I'll make sure anytime I talk about cars to anyone I'll bring this up so everybody I know now and in the future knows to NEVER go here to even do much as have them do a simple oil change or even put air in a tire. Screw you guys!

I had a screechy noise while driving. Sounded like left rear. Went to Meineke ( 28th St Boulder, Co) they said I needed new front brakes and rotors. Ok. Friday June 30-2023
Car had the same screechy noise the next few days… took it elsewhere.
Diagnosis: you need rear brakes and rotors. What? Meineke just checked my Jeep out and said it was the front brakes! This happened Monday-July 3rd. 3 days after Meineke had my Jeep!

Had mieneke reseal the rear end on my 2020 dodge ram 3 weeks all the fluid had leaked out I called them they told me to have it towed the nearest meineke was 120 miles away they would only pay $5 the other $595 would be on me. I took it to the nearest shop who informed me they forgot to torque my axle nuts. I called them about the clunking noise they assured me it was something under my rear seat

I got a new starter from them in december 2021 and by april 2022 it would not start me car and i was left in the salton sea area and had to pay $300 in tows and then paid $220 to get it fixed, meineke in ventura owned by bill and terry edwards wil not refund me the $350 i paid them. AWFUL service!

Went meineke on Ashley phosphate to have car service outstanding service showed me everything that was wrong drive the car with me David Paulson manager and mechanic very helpful give me suggestions one customer came in very disrespectful didn't want to pay for service but the team handled it with respect

Roark sucks, don't do business with their franchise
The Federal Trade Commission is blanketing industry with a clear message that, if they use endorsements to deceive consumers, the FTC will be ready to hold them responsible with every tool at its disposal.

I took my car in to have a timing chain cover leak fixed they ended up blowing up my mortar 2 different times this is unacceptable its been almost 3 months now and they wanted to play me stupid and reset the check engine light days away from having my car for 3 months they haul my car up to me claiming to be fix after i already drove down to phx 2 different times to pick it up i drove my car 10 miles and the check engine light came on i drove 1 mile and my air bag light came on they end up having to replace so many different items cause they were breaking them left and right after already having my car for almost 3 months they have to come back and pick my car up and fix it correctly I am very disappointed in this company for just the distress it has caused me. They do deserve 2 stars cause thank you God that I know one of the ex employees personally he kept a good look out for me and left my car in good hands to a guy Name Noah and he looked out for me and my situations telling the ex employee exactly. How this company was doing me wrong a 1800. 00 fix is end up costing over 6700. 00 not at my expense of course. Im just very disappointed in this company over this matter thank you

This is a continuing very negative of Meineke on 4th Plain in Vancouver, WA. Put in a new engine, and overheated and missed terribly when I picked it up. The shop manager, Michael, stated that they had flushed the radiator as I had told them to do. I decided to have another mechanic check out the overheating problem, and found out that the radiator was completely plugged, and would not drain even one drop of liquid. Still kept running rough, but solved the overheating problem, which cost me another $500 (Meineke had quoted me $620 after already telling me they had flushed the radiator). New mechanic then checked the timing, finding out Meineke had not installed the hose that feeds air into the fuel mix. They had evem put a rubber cao over the nipple where this air hose was supposed to connect to. That was another $160, but my truck is running well now. Mechanic wants me to still check on the harmonic balancer(pulley) to make sure the timing is perfect. BTW, the mechanic told me that you CANNOT time my truck properly without that little air hose. LIARS!

I just had a brake job at the Auburn Maine location and it was the best experience I have ever had. Not only did they do it in record time but they treated me like a valued customer. Your staff is top notch and I will definitely return!

After spending thousands of dollars over time at the meineke Las Vegas Nevada store at 1860 E. Serene Ave. I was surprised to have been treated with very poor service. I went in with a loud whining sound coming from my engine and explained to Derek that it came on when I used my AC but now it stays on all the time. He drove my car and responded with the claim that he heard nothing out of the ordinary. That the noise was normal and not the AC. I was surprised to hear this claim come from his observation and responded that his it was an attempt to avoid honoring a warranty. I'm hoping that Burt the owner of this store see this review and values my business enough to look into my complaint and takes care of it. Like I said over the past 4 years I have spent around $******* at this location and if this is the service I can expect to receive in the future I can always go elsewhere with my money.

Do not go here for an oil change (Fairway Kitchener)! They have change ownership and they don't care and they overcharge. They charge me $43.19 for an oil change and I thought it was bit high so I called another Meineke to see what they charge and they charge $36.15 which is $7 cheaper. I called them back and ask why they over charged me and the manager said we can charge whatever we want and you can go else where if you like. He didn't care. He also said to me you agreed to the price, so he was basically saying sucks for you. I told him that I will never return and will tell others I know not to go there. He didn't care. It was only a oil change thank goodness. Please think twice before going there they don't really care and they spend a good 1/2 hour trying to find things wrong with car. Please don't make the same mistake I did. Also, there is one mechanic there and 3 apprentice and I heard the head mechanic and only mechanic say it is hard to get good apprentice and than he pointed out the one apprentice was walking around with his hand in his pants. Not impressed at all. Again, they way the manager handled my situation it shows that he deals with angry customers on all the time. I will never go there again and the manager welcomes this. He could have offered a price match but he didn't.

OMG! Our associate hospital administrator took his Range Rover to the Meineke shop at 2343 S. Kirkwood Rd., Houston, Texas and the staff there are criminals. The staff told our administrator his truck would be completed on the same day. The staff lied to the warranty company and the approval took ALL DAY. They kept our administrator sitting and waiting because they were trying to weasel money out of the warranty company. They called our administrator the next day and claimed he had to pay more money because the warranty company would not pay more. The warranty company never said the claim was declined we discovered when our legal counsel called the warranty company. They were trying to steal at the repair shop. We are preparing a complaint to the BBB and the district court. SHAME ON YOU MEINEKE! SHAME ON YOU!

Had a 8:30am appointment was not put in bay till 9:40am went in for rear brakes and flush did not get done till 1:00pm wrong disks were ordered then wrong pads were ordered so had to wait for the right parts to be returned twice this cause me to have to cancel another appointment I had scheduled thought I had found a good place for my auto repair but I may have to rethink that I was highly disappointed SMDH SMDH SMDH

I had visited meineke about a month ago to get my oil change they told me I needed brakes so I went back a week later to get my brakes and rotors done. 1 week later I literally had to bring my car back because I heard grinding they said they had to replace the brakes and rotors again due to faulty parts. First off don't you check your parts before putting them on a car. I ended up having to bring my car back again because I heard more grinding they checked it and said I need new shocks and struts and it would cost me about $1400 that's just for the front I went and got a second opinion and got my struts and shocks done I had that mechanic check my brakes for me and he said they need to be cleaned and greased take it back where you got it from so I took I back to meineke. When I walked into meineke the guy in front said that he personally watched them grease my brakes and that it's now probably the back brakes and they didn't have time to look at my car because they had no bays open oh yes they did and they were no busy at all. I went in to them and I had finally had it and told them I will go to corporate I called there customer service line and complained and received no calls from anyone my car still grinds after driving it for awhile and will get another opinion and trust me I plan on getting a lawyer or my money back so done with them they are scam artists and don't want to take responsibility for there wrong doing. BEWARE

I brought my car into the Carrollton Texas location to have an oil change and tune-up. When I called to see if my car had been finished the price quoted was $300 more than I was originally told. When I came to pick up my car the manager Mike, said that he did a few extra things. I asked why was it $300 more? He apologized and said he would not charge me for any extra work that was done without my consent. He said that he was busy and did not have time to call. Maybe I'm wrong but isn't that called customer service? The work that was performed was done well and seem to be to my satisfaction. After a week I decided to pop the hood on my car and check the fluid levels. I had discovered that the engine cover and the nuts that hold it down or completely gone. I'm not really sure how a certified professional mechanic could not see that the engine cover was missing when he closed the hood. Now it is up to me to return to the garage so they can replace it. I would imagine that my time is worth nothing and then possibly I am too busy?

12/2/23 went for a simple vehicle inspection. My car is very reliable. Runs perfect and always passes inspection. No check engine light. Left with my car failed inspection because of a power steering fluid leak. My car has no leak and no noise trying to steer. This place gave me a list of repairs they want me to do totaling $1,150.57. The report they gave me says congratulations your vehicle has passed the emissions (I/M) test but was failed by their technician. This shop is very shady in trying to get unnecessary repairs done to make money. If they have any kind of integrity and honesty they would not have to lie to get business. Very shady business practice. I want my money back $25.50. I had to pay another shop to get my inspection so that I can renew my registration.

I went to this place to get my oil changed and as soon as I got home there was oil everywhere they didn't put something on right. So I went back to have them fix it and have been driving on it for about 2 months and the other day my car completely turned off on me. I went to the closest shop near me when this happened and they said my oil filter was loose and hanging so I've been driving for 2 months with no oil because they didn't put my filter on tight enough. When I went to them about this problem the owner Chris proceeded say "since I went to a different shop to get it fixed they can't do anything about it" which is bs because I was literally rolling to the closest place to me. What if I was in a different state and had this issue. This place has no idea what I'm doing and now I have to pay $7000 out of my pocket for their wrong doing. I'm at 21 year old girl trying to survive as is. I was going to get an attorney but that's costly and takes alot of time. I WOULD NEVER RECOMMEND THIS PLACE. They're trying to save their asses and say it's a recall problem. I want everyone to know how bad this place is. I don't want anyone to get screwed up like I did.

This company does not honor their lifetime warranty. I will never ever visit this any of their locations ever again.

Brought in for wiring issue due to rodent damage. Was initially told there was damage to the engine wiring harness. The next day, was told, no it was damage to the wiring to the map sensor. None of my gauges were working in the instrument cluster. I asked about the wiring harness, was told that all was inspected under the hood and that the instrument cluster itself needed to be pulled. I declined. Told me it had to be the cluster because the truck started after fixing the bad wire for the map sensor. I took it to the dealership and behold, it was damage to the engine wiring harness. The dealer fixed it and my cluster was working. Meineke originally told me wiring harness then tried to gouge me into the cluster pull. I paid 422+ dollars for the pig tail into the map sensor. The dealer stated that the wire damage was on the firewall running to transmission. How was this missed during the labor I was charged at Meineke? That's just it, it wasn't. Instead of fixing the damage that Meineke said they spotted, they attempted to create more labor by telling me they needed to pull the cluster, Talking to the Meineke's area manager, Mike Reese and Barry Jensen ((Service Guy), it is like aerial acrobats and deflection. Mike finally uttered, well my guys aren't perfect when I asked why didn't they replace the damage that was obviously seen during their diagnostics? Mike was dismissive saying there were too many issues but never explained why Meineke failed to replace the damage they first made me aware. Meineke saw an opportunity to take advantage of me. I was charged several hours for labor Meineke did not perform. Mike also wanted to let me know that he pays his guys more than what the dealer pays. So my price is fair. Tried to call customer service, no answer. Mike informed me that I can't go no higher than him. Basically, I'm just a victim and luckily wasn't taken further advantage. I told Mike I will fight to get this resolved. Mike told me, "do what you got to do."