website thubmnail of Meetup
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District of Columbia
2 reviews
33 helpful votes
Follow James M.
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I am an organizer and pay this site every six months. We as a group have had great experiences in the past, but the site is now SO buggy. The last two events I have schedule theres been major bugs/impediments to creating events, announcing events, posting photos - real basic stuff. I hope customer service responds this time, because if not, I'll have to find another platform. My co-organizer has been able to announce events, but does occasionally have problems too - this wouldn't be a problem if customer service were reliable.

Date of experience: March 13, 2020
Arizona
2 reviews
21 helpful votes
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I'm so bummed that the head management at Meetup felt compelled to encourage resist groups in an email to all its members. I'd say 50% of this nation would take exception to that. We voted. That's the way it works. I'm saying goodbye as an organizer and will find another site. I don't want to pay to listen to that B. S.

Date of experience: February 15, 2017
Georgia
1 review
8 helpful votes
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Hate the new app
October 4, 2016

I absolutely can't stand the updated version of this app! So much more difficult to navigate. Can't see all the events for your groups easily. Don't like the look, poor funtionality. It would be nice to at least give users the option of 'classic view'. If you are going to change it, make it better, not worse and hard to use! Especially for new people to the site! Huge thumbs down on this!

Date of experience: October 4, 2016
California
10 reviews
66 helpful votes
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I really wanted to join a book club, but I didn't know how to find one. Someone told me about this site, and I checked it out. I joined a historical fiction book club. The first meeting is today, and I am very excited. This seems like the site to go to if you are looking into social networking in your area.

Date of experience: March 9, 2011
Arkansas
6 reviews
38 helpful votes
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This is a local website (has branches in many US cities). There are groups for people of all ages and hobbies, and just about any interest. Each group has their own page, photos, and message boards. I believe it's just about as safe as anything on the internet these days. There are regular activities and people meet in homes, restaurants, clubs, and at outdoor events. People get to know each other in person. It's also nice because at the holidays, which can be lonely for some, there are always get togethers.

Date of experience: July 23, 2011
Washington
1 review
4 helpful votes
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I'm part of a Real Estate Mastermind. We have members in over 50 markets that have posted the same meetup as myself. For some reason, Meetup is denying my meetup. I've sent them screen shots, etc. Their reason is always a blatant error/inability to read. They're terrible. I can't organize a real estate meetup, but meetup.com allow ANTIFA to "meetup"...
You've gotta be kidding me...
Terrible company

Date of experience: November 1, 2017
Georgia
2 reviews
25 helpful votes
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Meetup.com = cancer
March 18, 2017

I was a member of several meetup groups. When they started political activism I deleted my account and figured I could find similar groups on different platforms. Then I started reading all the horrible things unrelated to politics, about this company. Basically this is my perception now of the company: someone had a great idea, got some funding, created a huge platform. Company greedy, arrogant and basically got a "god complex". Meetup: you aren't god, you're too big for your britches, people recognize your company and ethics are the embodiment of evil, and now they have left you in droves. Eat my dust, too.

Date of experience: March 18, 2017
Massachusetts
3 reviews
12 helpful votes
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Used to be great at finding new events and groups. Now I can't find anything. Even when I know there's a group or event that exists, it doesn't show up in any search that I use. Dates are all over the place instead of in chronological order. I put in my area for a search and it comes up with other states! I'm missing so many opportunities it's so disappointing that they kept changing what wasn't broken and made it a useless social site. Very non-user friendly. And not one single event comes up in a search que that matches any of my dozens of interest categories.

Date of experience: June 8, 2022
Colorado
2 reviews
13 helpful votes
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I organized a Meetup, and started to get folks joining the group. Every time I went to welcome a new member, I would get an error message indicating that I was not authorized to send messages to group members. I started getting messages for 'Joe'. My name is Dean. Somehow they got the wires crossed, and I was not able to organize meetings, reply to questions, or use any other organizer functions. I tried calling a customer service number that I found on the internet. It was a recording directing everyone to the website/email support. They do not answer emails directly, but instead send you a list of FAQs as answers. I had my credit card company reverse the charges and disbanded the group.

Date of experience: January 30, 2018
Colorado
1 review
19 helpful votes
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I didn't join Meetup to hear their political views. Civil unrest, resistance... really Meetup? Is this what you're offering subscribers? Bad choice for any business to preach their political opinions! Unwise, unprofessional, UNSUBSCRIBE!

Date of experience: February 15, 2017
Australia
1 review
7 helpful votes
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I don't get all the bad reviews? I agree when I was in Canada some of the groups charged for events, but most didn't. In Australia, none of my groups charge for events unless the event costs money, eg a ticket to something. You just get to go, meet awesome people and my social life has now expanded. In some cases we get to go and get free stuff. As a woman, you have to be careful of the weekend events that creepy older men treat as dating events though. Go to girls nights and groups for people who've just moved to the city. I've made so many friends through meetup.

Date of experience: September 24, 2014
Colorado
1 review
6 helpful votes
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Somehow we paid for something, which signed us up (without our permission) to get charged monthly. After months of trying to reach someone who could help us get this off our account, we finally had to dispute it through our credit card instead. This company is as black hat as it gets.

Date of experience: May 22, 2020
New Mexico
1 review
6 helpful votes
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Ive had experiences with meetup too! First they charge a lot to start a group but also they took away all my members when I wanted to charge monthly fees and charge my members the monthly fee only if they decided to attend a meetup, but they changed that! Now my pending members were all deleted and I would have to contact all them one by one! It's horrible only left with less than 100 members when I had over 1000! Meetup really does not want us to have members! They are greedy! Hopefully they will change it back to where it was or I may be leaving meetup for something better!

Date of experience: July 9, 2018
Oklahoma
1 review
6 helpful votes
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Organizer has not held event for over nine months. She has received everyone's dues and then sends out emails that she is too busy to plan events. SCAM ALERT - this is just to get $$$ from dues with no events. There should be some type of audit to check that an Organizer is really doing what she says that her group does on her "meetup page" against the large volume of $$$ that she takes in from several hundred members! Sarbanes-Oxley

Date of experience: May 11, 2015
GB
1 review
6 helpful votes
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I wouldn't run a group on this site now even if it were free it is so crap. A million and one tech issues and no customer service you just spend weeks talking to people who would be better off pretending they are bots than admitting they are real people which I am still not sure if they are. If they are they must be purposefully trying to sabotage people from complaining as no one can be THAT stupid. Each online only "customer service" representative is more gormless than the last and they have less access to the Meet up site than even you do making them completely pointless. Even after a month of dealing with them your issue will be nowhere near resolved and they will be asking you the most stupid questions and making you jump through hoops. Avoid at all costs

Date of experience: May 3, 2023
Nevada
1 review
11 helpful votes
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Meetup.com tried to bill me twice for a 6-month renewal. When I would not pay twice, they cancelled my subscription. I filed a claim with my bank for a refund, but my bank says Meetup does not even reply. WeWork overpaid $200 million for a sinking ship and is now so desperate it allows Meetup to steal subscribers money.

Date of experience: February 17, 2018
Florida
1 review
10 helpful votes
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Do not waste your money in this company. The concept is good but the service is bad. People join your group but, the website is very limited to communicate properly with your audience and it is even worst to get help from the Meetup Team.

It is very frustrating. They get your money then after that - goodbye. They don't need you anymore. https://www.meetup.com/

There tons of complaints all over the internet

Date of experience: March 22, 2018
Australia
1 review
6 helpful votes
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New Format is Terrible
October 4, 2016

Why change something that was not broken. Looks horrible. Not as good as previous version which looked and felt better to use. I won't use it as much now. Even the App icon looks nothing!
Will you listen... Probably Not!

Date of experience: October 4, 2016
Oregon
1 review
11 helpful votes
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I've been a Meetup organizer for 4 years. I've started several free groups. People need to realize that they are dealing with human beings on 3 levels. 1. Meetup New York. 2. The group organizers. 3. The members. Most organizers are good people who work without pay. Most members are good people too, but expect to run into anything. Never carpool with someone you don't know well. If Meetup members didn't love their groups they wouldn't stay in them for years, and that's the bottom line.

Date of experience: March 9, 2014
Canada
1 review
5 helpful votes
Follow Tom A.
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My whole social circle are Meet Up friends.

Activity meet up groups are great... especially relating to nature and hiking. These are the two most popular groups in my city. The dance groups are also going strong... both lessons and meeting together at a club. The huge decline has been in general social groups... also dating groups are now dead (never were popular). Tons of singles have paired up doing specific activities ( hiking, etc) rather than 'dating'.

Bottom line... it's all about the organizer. How does he/she welcome newbies, keep people enthused, organize events, etc.

Date of experience: May 8, 2016

Overview

Meetup has a rating of 1.3 stars from 498 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meetup most frequently mention customer service, credit card and many people. Meetup ranks 500th among Social Network sites.

service
84
value
83
shipping
9
returns
10
quality
27