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California
1 review
9 helpful votes
Follow Jennifer D.
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I have been an assistant organizer for 3 years and loved the old app. Why did they change it and not ask the organizers of one of the best meetups in the San Francisco East Bay what we thought of the app and gained feedback before they went live with it? It's not user friendly, you can't find comments and the pictures are so small you can't tell who is who. Go back to the old app PLEASE!

Date of experience: October 5, 2016
Ohio
1 review
7 helpful votes
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I been thinking of sueing meetup for mental crap! I joined a bunch three years ago, and it was fine. It helped me with all my depression and activities during my divorce.
I helped this organizer this weekend, felt strange about the situation, she flirted with me, and I didn't respond, next thing I got banned from all my
Meetups, and also some friends on Meetup I was on FB has all unfriended me!
She got two organizers to kick me out of the two popular ones I always have done!
What the $#*! did I do!

This isn't fair. She never ever thanked me, she just left me to be myself in a room of 70 people, awkward and left alone!

They suck

Date of experience: December 21, 2015
North Dakota
2 reviews
21 helpful votes
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I am the organizer of a Meetup group and I just had a simple question, which I hoped I could email or call to find the answer. The Help page is a total joke with almost no information. It would be one thing if I was just an attendee, but I am a paying member of this service. Is it legal to offer a service with absolutely no way to contact the company? Don't they have some responsibility to assist their customers?

Until this time, I felt very positive about Meetup, but I simply cannot believe their lack of customer service or even anyone that can help me. I guess they have my money and that's all they care about... rather than having good customer service. Maybe customer service is a thing of the past in our new world order of millennials?

Date of experience: May 14, 2017
Colorado
1 review
11 helpful votes
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There are some decent meetups, but the majority of meetups are people shilling their services. This is especially true of the singles meetups. I'm just tired of being hit up to join some therapy session, personal coaching, or what not at a meetup. I thought the meetups were to "meet" people, not to be hit up for sales calls.

Date of experience: January 9, 2014
California
1 review
14 helpful votes
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Not Worth It
May 27, 2017

One thing I learned about meet up is I rather make friends the old fashion way and gradually in time get to truly know a person. Just hanging out with strangers from the start is something I would not do again. Worst time I ever had in my life. For the people I hung out with in the group YBLA can go to hell for the inaappropiate and ignorant ways they conducted themselves on this one night.

Date of experience: May 27, 2017
Indiana
1 review
22 helpful votes
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It is a stalker's paradise! There are so many obvious fake profiles; people who have been banned just rejoin with fake profiles, then show up to meetup events to repeatedly stalk, harass and terrify the person they are obsessed with. When Meetup is notified of these fake profiles, they do absolutely NOTHING about it even though they are aware through comparing the stalkers IP addresses. I have been told that I need to file repeated lawsuits against the criminal stalker before they will divulge the information. I had Organizers who repeatedly had to warn their membership to beware of this sick man and his repeated presence in banned groups in an attempt to protect me and keep me safe. Ultimately, I had to leave Meetup completely, while the sick, perverted stalker now has up to 8 fake profiles. All Meetup screams loud and clear is that they are a "Safe Harbor"... meaning they will take absolutely NO RESPONSIBILITY for any resulting harm. Meetup is a disgrace to the community.

Date of experience: March 3, 2014
Canada
1 review
8 helpful votes
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The latest version of the app is horrid, clunky, and hard to navigate. Also, the redesign of the app icon/logo looks more like a Strawberry Shortcake design than a meetup site. The whole thing feels like little thought was put in other than to just change it - not improve it.

Date of experience: October 27, 2016
Kansas
1 review
19 helpful votes
Follow j s.
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I started an account as a way to get people together that might be interested in Toastmasters. Toastmasters clubs can be (ours is anyway) a very diverse group of people with differing opinions. For Meetup to go political (#resist) is very classless. In my opinion, a waste of a good concept. Bye Bye Meetup.

Date of experience: February 15, 2017
California
1 review
0 helpful votes
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I'm reading a lot of negative reviews, especially from organizers. It makes sense since many online businesses won't let you cancel or close the account. They want to keep charging $$$ against your will.

I researched online "how to report an online business" and I found "10 Effective Ways to Complain About a Company Online". Some may not be effective, others may:

1. Go to the company website
2. Contact the Better Business Bureau
3. Contact the Federal Trade Commission (FTC)
4. Check out the Ripoff Report
5. Email *******@uce.gov
6. Try Yelp
7. Post on Planet Feedback
8. Google your attorney general
9. Post on Pissed Consumers
10. Visit Resolver

Source: https://www.salesforce.com/hub/service/how-to-complain-company-online/

Date of experience: April 16, 2021
Australia
1 review
8 helpful votes
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Be very careful which groups you join & scrutinize the intentions of the organizers.
In general, the organizers exist to serve their own interests. I have first hand knowledge of one organizer who's created various singles clubs to target the age groups of twenties, thirties, fourties, fifties. He also used fake personas of pretty girls as co-organizers, to kickoff invite to meetups. Now approach a venue / restaurant and offer to bring X people if they can give you a kickback. The kickback varied from negotiating a cheap meal (and not passing it on, in effect pocketing the difference). Needless to say, the pretty organizers always found an emergency excuse not to turn up. This happened in Sydney Australia. Thread very carefully if you live in Sydney and see variations of the same theme, do not take anything at face value.

Date of experience: October 26, 2012
California
1 review
2 helpful votes
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DISCLAIMER! I'm not associated with the group AT ALL! But I witnessed them in action today at SUTRO Baths SF. About 150 amateur photographers shooting. They took over the entire ruins, beach, rocks like little ants with cameras and their music blaring. The main guy (organizer) asked me how long I was going to be on the beach?!? The entire experience was embarrassing to witness and my experience at Sutro was RUINED. I saw a few guys had flashes on tripods with the ocean. Heheheh. Wave coming...

Date of experience: March 7, 2015
Lerri C.
Maryland
1 review
3 helpful votes
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I have seen plenty of my friends find the love of their lives on meetup as well. Highly recommend all single young person to join 20s and 30s meetups. Meetup can be a great way to build social network for persons of all ages too.

Date of experience: May 12, 2017
Canada
12 reviews
41 helpful votes
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I've been using it for over 5 years. I've never been scammed or setup. Its a good to use site to find like minded people or support.

One problem is on the site, it does not display the year of events so it's hard to tell if the event is recent or not.

Date of experience: June 13, 2021
Nevada
4 reviews
10 helpful votes
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Las Vegas Modeling and Photography... I didn't know it was going to be handled like a professional business as it is only a meetup to help teach, educate, and meet other people in this. The organizer, Gia, seems to be a bit too forward with people if any issues having certain people photos that they like as their favorites same to her photographers but doesn't seem to be fair and reasonable. She tells me after I realized my single photo wasn't out there that this is the way it operates in the industry whether I like it or not, the way she is putting it. Now her last comment back to me was 'no one asked me to come to this' as it only is where anyone can come to this to see if it's a good fit or good group. I"m shocked of her taking charge how she handles customers coming in. Not sure if she's been doing this in charge thing for long or not. She has two other assistance on this program assisting her.

Date of experience: October 20, 2018
Texas
1 review
5 helpful votes
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Dead before COVID
September 23, 2020

MeetUp provides ZERO features that could be used to track no-shows. MeetUp has zero incentive to keep groups fresh or encourage attendees to actually honor their RSVP and just keeps raising their price. It's clear that many "attendees" RSVP "yes" to signal interest, but have no intention of actually going. Just took over a group of 600+ members. 99% hadn't even looked at the group in a year. Conversion from member to RSVP is abysmal and chance of an RSVP attending is anywhere from 1 in 3 to 1 in 10, but MeetUp's pricing model is built on inflated numbers. I expect social distancing will take out many MeetUp groups... hopefully it will put MeetUp out of its miserable existence as well.

Date of experience: September 23, 2020
Oregon
1 review
26 helpful votes
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Without a doubt, one of the very worst, most incompetent front-end re-designs I have experienced in two decades. The administrator responsible for this disaster should be fired, immediately.
I maintain the meetup site for 2 or 3 meetups here in Portland, and it was easy to post new events on the old meetup.com site. But this one was useless: non-working tabs, wouldn't let me upload photos, half-finished events would disappear and I would start over, etc, etc. Absolutely the worst.

Date of experience: December 19, 2017
Canada
1 review
2 helpful votes
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Uploading photos
August 30, 2020

Most of the times It is extremely difficult to upload pictures, it tells you that your photos will be processed in few minutes but nothing happens despite changing the format and the size of the photos, it is very bad site

Date of experience: August 30, 2020
New Mexico
5 reviews
2 helpful votes
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Even Worse!
December 1, 2016

Since they have sold to wework.com things have gotten worse. Whatever I didn't like about Meet Up, the website function was pretty good. Now all that's gone and the supposedly "mobile friendly" version does not exist. Worse still, they are taking away document storage and calendar. Yet they still expect you to pay for this while they take functions away?!

I suggest that anyone could spin up a Wordpress site for 6.00 bucks a month, add in the social and calendar plugins, Buddypress, and away you go. Caio Meet Up!

Date of experience: November 30, 2016
California
1 review
19 helpful votes
Follow Deborah H.
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Until they fix their new site, or switch back to the old one, I recommend avoiding this service. The new one might be better for the 60% of users on mobile devices, but the old one was definitely better for the other 40% of us, especially organizers. Ive been emailing Meetup support for weeks with problems, e.g. members not notified of meetups, map pins incorrect and unfixable, but Ive only received unhelpful automated responses. Im guessing they are overwhelmed with problems after their premature cutover their new format.

Date of experience: January 8, 2018
Florida
3 reviews
8 helpful votes
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Surprise, surprise, but this is just an extension of the same clique bull$#*! you thought you left behind in highschool. Only an idiot would subject themself to this level of childish disrespect. You deserve better than this crap.

Date of experience: May 18, 2021

Overview

Meetup has a rating of 1.3 stars from 498 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meetup most frequently mention customer service, credit card and many people. Meetup ranks 500th among Social Network sites.

service
84
value
83
shipping
9
returns
10
quality
27