Meetup

Wow, Meetup really sucks! High fees and NO customer service. I was having a problem contacting the owner of a group via Meetup's e-mail system. I sent a message to them (had to wait two days for a response) and then received a short message from them that accused me of being a spammer. (I was trying to contact ONE owner of ONE group). When I responded back with the facts, they never responded. What a bunch of *(&^-heads!

After looking around online, I'm going to use GroupSpaces or BigTent. Listing here in case anyone else is also looking for alternatives.

I like the site in general, but they send too many unsolicited emails and there is NO WAY TO STOP THEM. Believe me, I tried.
I deleted all my "Interests" to stop their auto-generated "New Meetup Groups" emails, but that didn't work. So I even deleted my account, thinking SURELY that would stop the emails. But no! I am STILL receiving them. Which really bothers me because that means they still have my personal information in their database. "Privacy invasion," anyone?

They offer NO CONTACT information for Customer Service. I. e., there IS no customer service. All they offer is an endless list of FAQs. I tried using their suggestion box but even that didn't work. I looked at their blog and message boards and tried commenting to postings from their programmers about "bugs" but couldn't. I am positively livid.

Will this work? Will someone at Meetup.com see my above comments and finally DO something to stop the emails? And actually delete all my personal information from their database?

I have not been using their service since I joined because it did not had the traffic I had in mind for such a brilliant group idea. I found it difficult or impossible to have your credit card removed from the account and I sent countless of email asking back for a refund since I was charged for a new month for an app I don't even use and not easy to deactivate. When they finally responded to get my refund, it was no help, they only asked if I wanted a discount to keep my account... even though I sent countless of messages even through the deactivation option, which you have to send a message to even get your account deactivated. A total scam... still waiting to get my refund.

0 STARS FROM ME

Where to begin. First, I attempted to create a specific kind of health group. Meetup rejected it, stating I was doing it for business purposes only. Keep in mind that I wasn't attempting, nor was I going to attempt to charge anyone for anything. I only wanted to create a place for like-minded, health-conscious individuals to get together. This was AFTER I have found groups that charge people a fee to join AND after I attempted to join an existing Meetup, but was told by the organizer that I had to meet with her individually first, and would need to pay a fee for that initial visit. I referred her group to Meetup and was ignored. To date, her group is still in existence.

Meetup LLC (meetup.com) is an unsecure website, app, and platform. They sell your personal information and leak your private information, including your personal email address. As an organizer, I have the right to decline members who are incompatible/unfit for my group. Recently, a declined member got ahold of my PRIVATE email address and aggressively emailed me. I contacted Meetup's Trust & Safety Team to no avail; they suggested I did not checkbox "hide my email address" when I declined members. HOWEVER, there was never this option on the apps (regular and organizer app). And they claim that it's only available on the website/desktop version, and the app doesn't have it because they don't release personal email addresses. THIS IS BS. Meetup is LYING and/or has an unsecure network.

Another recent incident involved reporting harassment from members to no avail. Their generic response? "We can't do anything... Or, "Contact your local authorities". There is NO ACCOUNTABILITY from Meetup! Myself, other organizers, and members have stopped filling out reports. And we no longer feel safe using Meetup.com.

I was on Meetup and was absent for a while because the group I used it for changed sites. I tried to start up again and they didn't allow me to and wouldn't even let me reset my password. Customer service was no help. They didn't even respond to my queries. They sent me terms of service instead of responses. This site is sorry.

I went to two meetups in one day. One was fine the organizer a nice guy. The second for happy new beginnings was I thought also fine as it was a drive in movie. That's until the next day when the event organizer Lynne, messaged me To chastise me for not saying hello to her. I had never met her, no idea what she looked like, and as a disabled person not able to walk from car to car to search her out, yet she felt it necessary to ban me from her group bc I didn't formally introduce myself. I should mention she made no effort to come to my car either, just beware many of these organizers are still mentally in high school and full of drama. Which as an adult I don't appreciate so be prepared for a lot of high school theatrics.

Help ***********************************************
I am not permitted to attend the Nov. Seminars of HSP - Highly Sensitive People. I cannot afford to hire Shirley Z - as my therapist at 60.- an hour.
I am suppose to learn to be kind to myself and others.
What about Shirleys kindness.
I need to learn how to handle my emotions. HSP woman 52.
This is not right. I am on a fixed income
I cannot afford to hire Shirley Z - as my therapist.
So I am shut out.

Shirley Z
Counsellor and Life Coach
drshirley.ca
*******244

That said, I am not an organizer and maybe I owe the organizers of the groups I am in a multitude of thanks. I had organizing my social events and the organizers do it for me! I'd be a recluse without it! I am in a fitness group, a music group and a volunteer and nature group. Love MeetUp. I haven't really thought that there are someones at a higher level who might be making it difficult for the organizers. I haven't heard that. I am a five star reviewer for the benefit from Meetup that I have received.

If you use this site for just simple meetings, it may work. Unfortunately I wouldn't know because my account was disabled after ONE day. I was using it for business and networking, and how do you network without speaking to people? So I attempt to communicate with members of this site, and was immediately blocked. Don't have a business networking section if you aren't allowed to network! Simple as that! I'm not a spammer and I'm not a salesman, no one could buy anything off of me even if they wanted to. So for them to block me for spam is ridiculous. Stay away from this if you want your reputation intact.

The people running Meetup and taking IT decisions are as incompetent as they come... They roll out idiotic changes... and today, 3 of my co-organizers were DELETED by their system... Not sure how many people got the same treatment but this is NOT ACCEPTABLE... Lucky for me, my renewal was due for March 19th... Which I cancelled... And I sent an email to all my members to contact me directly to my email, I will just make a website that will support our group.

We started out with a great site, but the they changed Everything without warning every month or so. This last year of 2017, it has gotten so bad that our members and the members of 500 other clubs are leaving! I could no longer use the maps to edit, they only allow one picture at a time to be uploaded, and you can't edit RSVPs as an admin i got an email from their support manager explaining that they are aware of the map issue and she pretty much was begging me to get everyone to push Meetup to make this right. It was fine in the beginning but it is increasingly getting worse and they are charging us for it. I want my money back and the genious behind this change to be fired! HoustonJetskiRiders.com We have been great customers of Meetup for years... Not any longer!

This is the 2nd time that I have listed a meetup page. I figured when no one who joined ever RSVPd for the 1st one that no one was into it. But why join then? So I deleted it and meetup played their game of taking my money after telling me first you have to try and get someone to take over. Um, really? It finally got deleted. Here it is year or more later, totally different meetup, 29 people join... not a single one RSVPs for what I scheduled. Smh. I started looking at others... funny thing, no one was going theirs either. So who is maintaining meetup.com? I think it must be nobody and the system is not working. Why would people join groups and not show up? I sent welcome emails... I got 1 response. Really? I started a discussion. No one joined in. Does this not seem a bit odd? I think its very odd. Then reading other reviews adds to it. Does anyone know a class action lawyer? I bet they can contact meetup employees who are hiding from us so that we cant get any help.

Meetup worked great for three years. I ran/Organizer an online Astrology study group on meetup. A month or two ago, early 2022, I get notified by a friend who was trying to rejoin our Meetup group that after doing all the steps necessary including receiving a note from meetup that the organizer will be contacting you; her join never materialized. I did not receive an email and she did not show as a member. At my request, she took screenshots of all the steps so I could send them to Meetup help/support. I have since had the same experience with tow people who thought they had joined but never showed as new member -- and I was never emailed.

This was my first time using help/support. There is no telephone number and no live chat. Took me a few hours poking around the confusing maze of Meetup help/support to figure out how to write a message about my problem -- there was a ton of faq answers that did not help.

After a thread of emails to Meetup help/support I realize there is not help or support and that the meetup site/software is buggy.