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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Quality
July 5, 2019

I'm so satisfied with my purchase. The 4k T. V. is awesome. So are the mattresses. And I didn't have to spend a lot of time & gas going to retailers and being shmoozed. Looking forward to another purchase soon!

Date of experience: July 3, 2019
Nikola K. MDG Rep
over a year old

Hi Natalie, we always tend to simplify the whole shopping process to our customers and one of the advantages with MDG is that you can really enjoy shopping from the convenience of your sofa. We are glad to see you're satisfied with the items you purchased.

Canada
1 review
0 helpful votes
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Cellphones
July 5, 2019

Its a replacement. I'm happy now! To one that was stolen.
For the price its worth it!
It'll be a match up with the tablet

Date of experience: July 3, 2019
Nikola K. MDG Rep
over a year old

Hey there, thank you for taking time to share your experience! It is good to know that everything turned out right for you. We hope to always meet your expectations going forward.

Canada
1 review
1 helpful vote
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Got approved easily and now I enjoy my nice new laptop and the payment plan is easy, probably going to get some more stuff in the near future for my new apartment.

Date of experience: July 3, 2019
Nikola K. MDG Rep
over a year old

Hey Martin, thank you for your feedback. We're glad to hear the process was easy and that you're enjoying your new laptop! Let us know if there's anything we can help you with!

Massachusetts
2 reviews
0 helpful votes
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MDG Electronics
July 4, 2019

True to there word. Not a scam. Low prices and help you build your credit. They give you good service. Online shopping and web site.

Date of experience: July 3, 2019
Nikola K. MDG Rep
over a year old

Hi John, we are so happy to see such a great review from you! We really appreciate it! Needless to say that we are happy to see a satisfied customer like yourself!

Canada
2 reviews
0 helpful votes
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Reliable service and support.
July 4, 2019

Prompt follow-up, and quality products. Order processing seemed lengthy, but after that delivery was quick.

Date of experience: July 3, 2019
Nikola K. MDG Rep
over a year old

Hey Emery, thank you for your feedback! We are glad to see you satisfied. Let us know if there's anything we can assist you with.

New Jersey
2 reviews
0 helpful votes
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Shipping company didnt call till the day it was supposed to be delivered then delivered a few days later. Wasn't expecting it to be late. Was kind of irritating. But than that it has been great

Date of experience: July 3, 2019
Nikola K. MDG Rep
over a year old

Hey Sharon, thank you for taking time to give us your feedback! We appreciate it! We are happy that we've left good impression on our side and we hope that the service will only be improving going forward!

Maryland
1 review
1 helpful vote
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The delivery process was extremely long. This reason is why I wouldn't order anything else after I pay off my merchandise

Date of experience: July 3, 2019
Maine
1 review
0 helpful votes
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Very happy
July 4, 2019

I have enjoyed every product I ordered the terms are easy, financing is easy, customer service is amazing, and the products arrived in good time once shipped, the only problem I encountered was the verification takes a little longer than I would like

Date of experience: July 3, 2019
Nikola K. MDG Rep
over a year old

Hey Joseph, we are happy to see you satisfied! We are glad that we've met your expectation and that the process was smooth for you! Let us know if there is anything else we can assist you with.

Canada
1 review
8 helpful votes
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Tried to be an honest and upfront customer and they only made excuses to delay shipping by over a month. Just ridiculous that when you already have my banking information, my first payment and right before you ship you put a hold on my account. If this is how you guys treat new customers I can't imagine how awful the service is with existing ones. Do not shop here. It was easier for me to get a personal loan worth way more than what I was purchasing. It's electronics, it should not be this difficult and annoying to make a purchase. So much of my time wasted I'll never get back

Date of experience: July 2, 2019
Ohio
1 review
1 helpful vote
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Purchased Samsung tablet MDG sent Canadian model and; samsung will not honor warranty; as it was; purchase in US make no sense I know. MDG sells the; tablet $150 over market price in july I've been trying to get; the warranty settle since DAY 1. They offered me 30 credit and they would repair if anything went wrong for 1 year. They don't return calls or answers emails sure i trust them with my warranty. NOT. They woman i was directed to speak has never returned ONE call. Finally I got the attention I stop pay my account at bank. All they care about is fleecing me. Well MDG screw you. NOT PAYING ANOTHER DIME UNTIL U DISCOUNT ITEM AN AMOUNT APPROPRIATE FOR 500 TABLET LACKING; WARRANTY AND UPDATES. THEN I WILL RESUME PAYMENTS. I've played; it your way for months; i'm done... social security here noncollectable I WILL PAY BUT ITS YOUR MOVE..

Date of experience: July 1, 2019
Virginia
1 review
0 helpful votes
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Nick was awesome
July 4, 2019

My experience with this place was a first but now that I know how good the services is I will. For sure be back Nick went above and beyond to help me get everything situated to get my order thanks again

Date of experience: July 1, 2019
Nikola K. MDG Rep
over a year old

Hey Shaun, thank you for leaving such a great review! We are happy to see that your first time experience went smoothly and we hope it
Will only get better going forward!

Canada
1 review
0 helpful votes
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Nick went above and beyond to assure my concerns and needs were taken Caden of perfectly! I couldn't ask for a better representative!

Date of experience: June 28, 2019
Nikola K. MDG Rep
over a year old

Thank you for such a great review. We are very happy to hear about your good experience! Let us know if there anything else we can help you with!

Canada
1 review
1 helpful vote
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If you're trying to build your credit & serious about making your payments on time they're good. The bi-weekly rates are amazing, it took establishing myself and some preauthorized payments prior to getting my bed. The great part is you can request to pay extra after arranging a payment to pay off your debt sooner.

I am very satisfied and their weekly payment plan was fair. I'm looking forward to paying off my comfort gel bed and gaming system. Quality products, fair prices & delivery times were pretty decent too. The customer account is pretty awesome, seeing how much you owe and all the other features are handy for paying off your debt and improving your credit score.

Date of experience: June 26, 2019
Ivana V. MDG Rep
over a year old

Thank you for taking the time to leave us such a beautiful review. From the very beginning, our main goal was to make shopping affordable to everyone! MDG’s – Customer First – Mantra is one of the reasons that make our customers Happy. We're looking forward to serving you again.

Canada
1 review
1 helpful vote
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Un service d'excellence
June 26, 2019

Excellent service et des produit de bonne qualité. La livraison est rapide en plus. Rien de négatif à dire. J'ai acheter un playstation 4, une tv samsung 58 po et un laptop, je n'hésiterais pas à acheter d'autre produit je suis très satisfaite et les payements se paient vraiment vite.

Date of experience: June 26, 2019
Ivana V. MDG Rep
over a year old

Merci d'avoir pris le temps de nous laisser une si belle critique. Nous nous efforcerons d'offrir des expériences formidables et votre satisfaction est notre principale préoccupation. S'il vous plaît faites-nous savoir ce que nous pouvons faire pour vous à l'avenir.

Canada
1 review
0 helpful votes
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The picture quality is exceptional the colours are vibrant. I love Samsung I've been very happy with Samsung tv's I own 6 Samsung tv's... #xbox draw

Date of experience: June 23, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback. We appreciate your business and we're looking forward to serving any additional needs in the future.

Minnesota
1 review
0 helpful votes
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Missing game
June 24, 2019

I bought a package with 2 games. Only one was in the box and my package box was ripped open. I have a picture of the package when ups dropped it off as well

Date of experience: June 21, 2019
Ivana V. MDG Rep
over a year old

Thank you for your review. An inquiry has been sent to the appropriate department and we will personally see that you are satisfied. Additionally, you will receive an email with contact information and a member of MDG’S customer service team will be in touch with you today. If you have any questions or concerns, please contact us at 1-800-906-0976 ext. 352

Indiana
1 review
0 helpful votes
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Excellent
June 24, 2019

Excellent service and the products is what I was looking for and at good price, and customer service was excellent and very polite and helpful.

Date of experience: June 21, 2019
Ivana V. MDG Rep
over a year old

Thank you for giving us a shot, and even more for leaving us this review. We're delighted to hear and looking forward to serving you again.

Indiana
1 review
0 helpful votes
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Sharp 75Inch Tv
June 24, 2019

Purchased Sharp TV from MDG, received very quickly! Love TV so far! Beautiful picture and sound! Super price! Will buy from them again! Got extended warranty also!

Date of experience: June 19, 2019
Ivana V. MDG Rep
over a year old

Thanks a lot. Our company promises to provide high-quality products for you, as well as outstanding customer service. Thank you and we are always happy to serve you.

Canada
1 review
0 helpful votes
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Disappointment
June 17, 2019

I am a bit disappointed because ive been a good paying costumer an pay my payments an when i found out i couldnt get a order that i wanted instead of going with what i was allowed was a big disappointment being a costumer for a while with you guys.

Date of experience: June 16, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback and we apologize that our service did not satisfy your expectations. With us, you don’t have to pay off your current balance before making another purchase! If your available credit allows you, you can keep shopping. In case when you don't have enough credit you can always pay the difference prior shipping. If you have additional questions or concerns please give us a call at 1-800-906-0976 ext 352.

Canada
1 review
0 helpful votes
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Great to deal with
June 17, 2019

Really great to deal with. No problems with communication or shipping. Plus it's nice to have a new laptop again.

Date of experience: June 15, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We're overjoyed to receive your compliments and appreciation. Please let us know what we can do for you in the future.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE