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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Pennsylvania
1 review
1 helpful vote
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Very happy!
June 17, 2019

Love this company! Gave me a chance I'm happy I'm sure their happy to have me as a customer! I'm going to take advantage of the credit that they gave me! Just ordered at tv and I love it!

Date of experience: June 15, 2019
Ivana V. MDG Rep
over a year old

Wow! Thank you for your feedback! We cannot achieve this success without you as our customer. As a matter of fact, we are looking forward to serving you in the following years.

Canada
1 review
0 helpful votes
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58" Samsung UHD TV
June 17, 2019

This tv has the most clear and depth i have ever seen in a picture! It is definitely my purchase of the year to date!
Thanks MDG
#XBOXDRAW

Date of experience: June 15, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! Happy to hear that we hit the mark! We're here for you anytime.

Canada
1 review
0 helpful votes
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Amazing experience!
June 17, 2019

Mdg has wonderful customer service. The entire process was extreamly easy and seemless. I purchased the Samsung 58" Smart tv PS4 pro bundle. The Tv is incredible quality and easy to use. PS4 is exactly what was expected. Thank you MDG for an Amazing experience! #Xboxdraw

Date of experience: June 15, 2019
Ivana V. MDG Rep
over a year old

We are grateful that you took the time out to leave us this review. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We're looking forward to serving you again.

New York
1 review
1 helpful vote
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Fast and easy!
June 17, 2019

My first purchase was much quicker and easier than ever expected. The amount of items available are not overwhelming but very sufficient and good. Can't wait to pay off first purchase and start another.

Date of experience: June 15, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We're so happy to hear that you're satisfied. We're always trying to update our inventory and add new items!
Also, with us, you don’t have to pay off your current balance before making another purchase! If your available credit allows you, you can keep shopping. We're here for you anytime.

Canada
2 reviews
1 helpful vote
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Sales rep is a joke
June 17, 2019

The sales rep i have is a joke never gets back to u when you leave a message plus they will not stand but their warranty

Date of experience: June 14, 2019
Ivana V. MDG Rep
over a year old

Thanks for the feedback! It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. A message has been sent to your Assistant to call you as soon as possible. Additionally, all the items come with 1-year manufacturers warranty and you can always take advantage of our 2 and 3 years extended protection plan.

Ohio
1 review
2 helpful votes
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Problems
June 17, 2019

You know I read alot of the reviews and as always I like to read what others had to say and sometimes people dont make up stuff. Some of the negatives comments had to do with the approval process. Well I fall in with those people. I sent them the required bank statements as requested. I get my account rep who calls me and says the statements I sent her were copy pasted so thats what her approval dept. says now I downloaded them from my account on to a pdf file like your supposed to apparently someone really doesnt no what there talking about there is a big difference and its very noticible feom a copy paste to a pdf file Then by some luck my bank mailed my statement for May which I'm supposed to have a paperless account. So I send that to them now they want a bigger down payment. I understand there is a risk in this business and every case is different.

Date of experience: June 14, 2019
Ivana V. MDG Rep
over a year old

Thanks for the feedback! We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan. Sometimes we ask customers to make a series of payments before receiving the product/s for various reasons. One of them might be the bank statement of account provided by the customer which includes irregularities. Being a finance company, please to understand that we must take precautions when lending to prospective customers. If you have additional questions or concerns please give us a call at 1-800-906-0976 ext 356.

Maine
1 review
1 helpful vote
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Very nice laptop
June 17, 2019

Arrived in perfect condition. Very fast and easy to get using. Worth the price with easy payment plan.

Date of experience: June 14, 2019
Ivana V. MDG Rep
over a year old

Thanks for the feedback! Please let us know if we can help in any way in the future. We're looking forward to serving you again.

Canada
1 review
2 helpful votes
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Loved it with these guys originally this review is for MDG for delivering my laptop smoothly! #Xboxdraw

Date of experience: June 12, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback, we're delighted to hear. Please let us know if we can help in any way in the future. We look forward to serving you again.

Canada
1 review
1 helpful vote
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Love it and very happy
June 13, 2019

They are the best very low payments and overall just great am glad I took a chance on them as they did me I will never go anywhere else thank you MDG

Date of experience: June 11, 2019
Ivana V. MDG Rep
over a year old

Thank you so much, it means a lot to us! We will strive to deliver great experiences consistently, please let us know what we can do for you in the future.

Pennsylvania
1 review
0 helpful votes
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We Love it
June 13, 2019

Its just one nice picture... there is nothing much to say it just have a beautiful picture nice and clear and we can use the internet with it. Allso..

Date of experience: June 11, 2019
Ivana V. MDG Rep
over a year old

Thank you for giving us a shot, and even more for leaving us this review. Enjoy your item! We're here for you anytime.

North Carolina
1 review
0 helpful votes
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Disappointed...
June 12, 2019

The sales rep was great, however, all the other departments provided dates and missed them, especially shipping. Provided a tracking notification 4 days before the item shipped. Provided tracking number 3 days before the item was even picked up. Giving the excuse that UPS didn't pick up on the day that they were supposed to.

Date of experience: June 11, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback! We're sorry if this left you with a negative experience but it takes 7-10 business days to receive the order after the 1st payment is received and verification process completed. As per the tracking number you should receive your item tomorrow. If you have other questions or concerns please give us a call at 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Very delighted with my decisions and looking forward to making other purchases down the road. And apprexiate the opportunity towards rebuilding my credit.

Date of experience: June 11, 2019
Ivana V. MDG Rep
over a year old

Thank you so much for taking the time to leave this review! We're happy to hear that we hit the mark. Please let us know what we can do for you in the forthcoming years.

New York
1 review
2 helpful votes
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I am very happy and satisfied with the products and excellent customer service that MDG has given me.

Date of experience: June 10, 2019
Ivana V. MDG Rep
over a year old

Thank you! We are very honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Canada
1 review
0 helpful votes
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My orders
June 11, 2019

Always good service and requests or questions are answered promptly. All orders are very well taken care of and delivered on time or before, never had any negative issues.

Date of experience: June 10, 2019
Ivana V. MDG Rep
over a year old

Thank you! Your satisfaction means a lot to us!

Mississippi
1 review
0 helpful votes
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Excellent
June 11, 2019

MDG made it easy to order items I requested. Very customer friendly. Concerned about my needs, questions and order. Made sure I was satisfied though the whole procedure.

Date of experience: June 10, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! Your satisfaction is our number one concern and we promise to stay reliable. We're here for you anytime.

Canada
1 review
0 helpful votes
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Laptop
June 11, 2019

Very responsive and courteous
We kept missing each other due to my hours at work but he set me up and I received my product very happy

Date of experience: June 10, 2019
Ivana V. MDG Rep
over a year old

Thank you! We appreciate you being a loyal customer and helping to share the word about us.

North Carolina
1 review
0 helpful votes
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Excellent Service
June 11, 2019

They were very helpful helping me send in the info they needed to proceed with my purchase, got the items in a decent matter of time and everything works great

Date of experience: June 10, 2019
Ivana V. MDG Rep
over a year old

Thank you for your feedback, we are happy to hear you had a great experience. We strive to provide comprehensive and detailed information about every product we sell on our website, with prices, user guides and high-quality images so that you can make an informed decision when buying online.

Massachusetts
1 review
0 helpful votes
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Amazing and polite
June 11, 2019

Every one I talked to was so polite very knowledgeable and help me through the whole entire process thank you

Date of experience: June 10, 2019
Ivana V. MDG Rep
over a year old

Thank you so much! We work really hard to offer the best services in the best possible environment and we're happy to hear that you're satisfied.

Canada
1 review
0 helpful votes
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Quick response
June 11, 2019

I took a chance to apply and I wasn't expecting Them to contact me so fast. I appreciate the service and their delivery was on Time.

Date of experience: June 10, 2019
Ivana V. MDG Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

New Jersey
1 review
1 helpful vote
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Quality buy
June 11, 2019

I just made my second order and should recieve the item i n a few days, I was very happy with my first order and Im thankful that you helped me obtain these items with the low monthly payments, items I just could not have gotten if I had to pay full price. Thank you

Date of experience: June 10, 2019
Ivana V. MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. None of our achievements would have been possible without you and your support.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE