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MDGReviews 5,386

3.1
How would you rate MDG?
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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days
Canada
1 review
0 helpful votes
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Très bien satisfaot
April 25, 2018

Il nous ont dit a une date que notre commende va arriver et elle est arriver à cette date j ai bien aimer

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Merci Josee!

Canada
1 review
0 helpful votes
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Love the lap top thank u
April 25, 2018

I ordered my lap top and it came in 2 days talk about customer service. I have been a customer for about 10 years love the service

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We hope things continue to run smoothly for you.

Canada
1 review
0 helpful votes
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Not happy
February 18, 2021

Not to fussy on the loveseats they r very hard and u sit up way to high from the arms... wont buy furniture from u guys again

Date of experience: April 24, 2018
Colorado
2 reviews
0 helpful votes
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Drawn out process
April 25, 2018

The reason I agreed to pay more than these items were worth is to build credit and after finding out after a almost two month process of do this do that, I have to call after 6 months of payments to ask for them to report to credit bureau. After telling them it's not worth doing waiting 6 months. I was told call after 3 payments. Leaving me to believe they could put them on right away

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Hello,

Once your account is paid in full we can provide you with a complete account transaction statement and an MDG Client Evaluation letter from our Finance Department detailing your history an excellent MDG client. You will be able to submit your statement along with the letter to demonstrate your ability to make payments when due to the credit bureau. At your request, we can also fax the information to your credit bureau.

Texas
1 review
0 helpful votes
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Very good service from Rachel and when I had a question, whoever I was directed to, all were very professional.

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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Rapide et courtois
April 25, 2018

Excellent choix de ma part je conseille vraiment service hors pair et courtoisie haute gamme je pourrai faire affaire avec vous dans le futur

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Merci!

Tennessee
2 reviews
0 helpful votes
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At first I thought it was to good to be true until I say the UPS tracking number information and watch the process of getting it to my house. I'm really grateful that MDG allows individual no matter their status in life to get good quality merchandise at a descent price

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Thank you, we are happy to help!

Canada
1 review
0 helpful votes
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Everything was great
April 25, 2018

Offered a Nintendo switch and a PS4 bundle, however I had ordered the original switch with grey Joy-Cons and they sent me the newer one with neon coloured Joy-cons.

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
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Disappointed
April 27, 2018

Didnt get the tablet that was supposed to come with order. Had laptop I ordered replaced with lesser model. Big confusion about credit. Best part was the amazing lady in credit that helped me clear up a balance I was in aware of from 9 years ago she was very helpful and clear with me

Date of experience: April 24, 2018
Canada
1 review
0 helpful votes
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Very good experience!
April 24, 2018

Very good service. Great communication. The product was exactly what I ordered. The shipping was fast. I even received a Samsung Tab as a gift. I undoubtly will recommend MDG to all my friends.

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Very satisfied great all around
April 24, 2018

I worked in a call center for ten years and I was treated as I would treat my customers hats off to mdg

Date of experience: April 24, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Arkansas
1 review
0 helpful votes
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Overall Pretty Good
April 24, 2018

I received my order from MDG about a month after originally contacting them. The order arrived as expected with the merchandise in good order. I would do business with them again, I would suggest that the delay is communicated up front since that is part of the ongoing policy.

Date of experience: April 23, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

California
1 review
0 helpful votes
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Great service
April 24, 2018

Good people to deal with, love to get more credit instead of, 1100 but in months maybe it go up, not to fast on shipping

Date of experience: April 23, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Excellent
April 24, 2018

I don't have any problems with him DG everything came out perfectly and on time I love it,...

Date of experience: April 23, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We hope everything continue to run smoothly for you.

Canada
1 review
0 helpful votes
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Mattress
April 25, 2018

Customer service was great but product was not as shown. No boxspring... not a set at all, just a mattress.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 23, 2018
Canada
1 review
0 helpful votes
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Quick and simple
April 24, 2018

Quick and simple and came earlier than expected. Customer service agents were eager to help and answered all my questions.

Date of experience: April 23, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Illinois
1 review
0 helpful votes
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Easy
April 24, 2018

Easy approval and processing. Had a little bit of trouble understanding my sales person. But we made it though the process. It was fast delivery to me.

Date of experience: April 23, 2018
Meghana B. MDG Rep
over a year old

Thank you, we appreciate it.

Canada
1 review
0 helpful votes
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Perfect
April 24, 2018

Perfect package arrived earlier then expected package arrived undamaged and I'm really enjoying my new tv

Date of experience: April 23, 2018
Meghana B. MDG Rep
over a year old

Thank you! Enjoy your new TV.

Canada
1 review
0 helpful votes
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Excellent Customer Service!
April 24, 2018

Love dealing with MDG, great customer service and no hassle! Get what I want when I need it and in a timely fashion.

Date of experience: April 23, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.We appreciate it.

Canada
1 review
0 helpful votes
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Very dissappointed
April 25, 2018

I am paying for something and I haven't even received the item. And when I call the shipping company they do not know where it is.

Date of experience: April 23, 2018

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE