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MDGReviews 5,386

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Satisfied
July 3, 2018

A lot of problem with the delivery company. Didnt get delivered on the date they said and had to argue with them to have another date that I wouldnt miss work.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2237247) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Awesome service
July 3, 2018

This is the third time I have used MDG to get electronics for my family. My products arrived faster than quoted.

Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Amazing
July 3, 2018

Very pleased how my account manager Roger Banner handled my inquiry and order... he is amazing and wonderful at what he does and I love MDG and the way they handle their customers

Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
0 helpful votes
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Very helpful and right to the point
February 18, 2021

Great job the only thing Id have a bit problem with is they need to know what the free products are cause it was nothing that I was described once showed up

Date of experience: July 2, 2018
North Carolina
1 review
0 helpful votes
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Simple
July 3, 2018

Received my item when expected. No problems at all. I love my tv and I will probably pay it off early and get something else from MDG. The biweekly payments are really affordable, fit perfectly in my budget.

Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Très bon service
July 3, 2018

Mon représentant est Mohammed Earally. Je recoit toujours un service incroyable. Je le recommande a tous.

Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup pour votre commentaire.

Maine
1 review
0 helpful votes
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Good as always
July 3, 2018

This is my second purchase from MDG. The only thing I think they could improve on is for both purchases the finance department never called, I waited a week and finally contacted them to complete the transaction. Otherwise everything was smooth.

Date of experience: July 2, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Canada
1 review
0 helpful votes
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Met expectations
July 2, 2018

Had to go though quite a bit of logistics and people just to get a computer shipped in rhe mail. Still waiting. Made 2 payments so far.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2237002) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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The Asus laptop
July 2, 2018

Good computer for what I am using it for. Price doing financing is crazy though compared to buying it out right about double kind of steep probably will not get from here again! Jesse James wore guns when he robbed people!

Date of experience: July 1, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Please keep in mind that it is an open loan and you can make extra payments, pay the account off in full, or increase your payment to help decrease the balance so you can pay it off faster. This will also help you to save money on interest at the same time. If you have any questions please call the finance department at 1800-906-0976 extension 340.

Canada
1 review
0 helpful votes
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Good service so far
July 2, 2018

My rating is neutral right now because I am a new customer my point of view will change in the future. If the service and quality stays the same as my initial contact

Date of experience: July 1, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Overall a good experience
July 2, 2018

The only thing that was of any concern was when I had my order shipped to my work address. Obviously I needed to verify with you this information. But the persons who needed to follow up with me on that didnt seem to make it a priority. I did my part, and it took several days after I sent in the requested information to confirm that it had been received and processed.

Date of experience: July 1, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback

Ohio
1 review
0 helpful votes
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Different But Good
July 2, 2018

I had never been exposed to the kind of purchasing experience offered. It turned out to be one of the greatest ever.

Date of experience: July 1, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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From start to finish it was a simple easy process. All in all it took less then 2 weeks from placing my order to recieving my laptop. I'll order from MDG again in a geart beat!

Date of experience: July 1, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Pennsylvania
3 reviews
0 helpful votes
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Good products fast delivery
July 2, 2018

I like MDG and have ordered many things from them. The low monthly payments help me afford the things i need for my family.

Date of experience: July 1, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Georgia
1 review
0 helpful votes
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Irene S.
May 5, 2021

Received merchandise as promised on time and in pristine condition. Payment plan is easy and stress free. Love it, can't wait to purchase more items.

Date of experience: June 30, 2018
Texas
1 review
0 helpful votes
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Fast and easy
July 2, 2018

Fast easy efficient customer service helped throughout the whole process. Will definitely order from mdg again

Date of experience: June 30, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Always great
July 2, 2018

I have been a client for a very long time and my experience as never been negative. Always get answer on first try, very polite and helpful. I will continue being a customer since I never had any issues

Date of experience: June 30, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Waited 3 weeks for delivery. To be delivered today june 30th. Now 3h00 pm still not here. Im very upset and wish i could cancel. But unfortunatelty you have already started to debit my account even when i still dont have the merchandise.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2240880) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Texas
1 review
0 helpful votes
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Great Service
July 2, 2018

Have bad credit but got aproved by MDG now I have my nice 65 inch TV and a dinning room set. Process was a bit long but now have what I needed and with comfortable payments.

Date of experience: June 30, 2018
Meghana B. MDG Rep
over a year old

Thank you! We appreciate your feedback.

Germany
1 review
0 helpful votes
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Fast, easy, affordable!
July 2, 2018

I was and are very pleased to have found this company iy was quick and easy also painless from start to finish!

Date of experience: June 30, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE