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MDGReviews 5,386

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 4th among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Very impressed
July 26, 2018

Im very satisfied with my order and how quickly everything arrived in excellent condition as well, right to my door!

Date of experience: July 25, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your feedback, we appreciate it.

New York
1 review
0 helpful votes
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The best finance
July 26, 2018

The price are excellent and payment plans are mangable and even on a buget anyone can afford to finance a product from mgd

Date of experience: July 25, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Colorado
1 review
0 helpful votes
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Can you improve shipping?
July 26, 2018

Everything is great only bad side is your shipping shipping across the country to California that bad for you and me for me beacouse the waiting and you guys isnt expensive?

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. Unfortunately shipping time frame is determined by carriers company.

For any questions or concerns, you can contact us at 1-800-906-0976 ext352 or send an email to support@mdg.com

Virginia
1 review
0 helpful votes
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Excellent
July 25, 2018

At first I wasnt sure about MDG but the process was easy and my sales person was great and I received my order fast. I will be buying more from MDG in the future and I will let my friends and family know how easy and great MDG is.

Date of experience: July 24, 2018
Meghana B. — MDG Rep
over a year old

Thank you! I will pass the message to his supervisor.

Canada
1 review
0 helpful votes
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MDG treated me great. I ordered a PS4 slim bundle with an extra controller and a charging block and game (The Last of Us: Remastered) along with a 55" Samsung 4K UHD HDR curve TV and the ps4 arrived the same day they shipped it out and the TV a week later.

Date of experience: July 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Took forever to recieve items
July 24, 2018

From purchase date to recieve item the delay is too long. And the verification step is long as well for an existing client

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2249091) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Professional
July 24, 2018

I had a great customer experience. No complaints, I would highly recommend them. I spoke to several people about my order cause I was excited on getting my order. Consistent high level service from every single one of them.

Date of experience: July 22, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Illinois
1 review
0 helpful votes
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Better time of processing things
July 24, 2018

I like my computer and Xbox one came brand new I love it came in 3 days by ups they r a great company didn't have a problem after u turn all paperwork in

Date of experience: July 22, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Frustrated.
July 24, 2018

I ordered a laptop through here before and it is great. Love the product. Love the service. I have ordered a Super Nintendo system but since it requires a signature, I have tried to redirect the package to my place of work so I can sign for it. I have called both MDG, and UPS and neither will let me do that. So now I have to wait for a delivery to be attempted, then go pick up my parcel from the depot. Not very convenient at all.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2267157) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Missouri
1 review
0 helpful votes
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Pain in the butt
July 24, 2018

It was a horrible experience attempting to make my first purchase through the company. I understand that there has to be a verification process and all that but I feel like y'all needed so much information that I should've provided a blood sample. One person that I spoke to argued with me and that's a no no in customer service. I almost canceled my business with the company based on just that experience.

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2270128) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Still waiting for the tv
July 24, 2018

Still waiting for the tv and the tablet suck its too slow cant do anything on it. But i know the tv will be find i onn before

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2264775) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Air conditionner
July 24, 2018

The service was great, easy and fast delivery and it works perfectly loved my experience the air conditionner was delivered and it exactly what we wanted

Date of experience: July 22, 2018
Meghana B. — MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Receiving Sofa
July 24, 2018

I was not pleased with the delivery drop off no assistance to unpack sofa. All the rest of the services was very good.

Date of experience: July 22, 2018
Meghana B. — MDG Rep
over a year old

Thank you! We appreciate your feedback.

Arizona
1 review
0 helpful votes
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Great
July 24, 2018

I love your services, thank you. I'm very thankful that I was able to get my television, I love it. It's a good television and surround sound system.

Date of experience: July 20, 2018
Meghana B. — MDG Rep
over a year old

Thank you! We are happy to hear

California
1 review
2 helpful votes
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Very unprofessional
July 20, 2018

I called because i noticed that the price had changed on one of the products and they charged me the higher price instead of the lower price they have online. So unproffesional and rude. They also didn't send me the free tablets they where supposed to send me for ordering online

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2265273) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

California
3 reviews
1 helpful vote
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Thank you
July 13, 2018

I like MDG. Megusta porque tiene demasiadas cosas al mercado y muy fasil apruevan a uno espero y muy pronto me suban mi credito
Nose olbiden

Date of experience: July 11, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Shipping costs
May 5, 2021

When you have to go pick up your flat screen tv from the courier as then do not deliver after 5 pm. There should be compensation

Date of experience: July 10, 2018
Florida
1 review
1 helpful vote
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I ordered a DJI spark and extra battery the process was very easy the approval was very quick I received all my items on time as guaranteed I will always use MDG and you shouldn I ordered a DJI spark and extra battery the process was very easy the approval was very quick I received all my items on time as guaranteed I will always use MDG thank you mdg you have a customer for life

Date of experience: July 10, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it

Canada
1 review
3 helpful votes
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Great experience
July 9, 2018

There was a lot of calls and emails back and forth to confirm my purchase but as soon as everything was finalized, my order came quicker than expected.
Customer service was excellent and friendly. No issues with MDG. This was my first big online purchase as well, so it was definitely a good first experience.

Date of experience: July 7, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Mdg is good but delivery company is slow still waiting for my order. Never happed before dont know what is taking so long call them everyday but still same response maybe it take a month to come

MDG attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2018
Meghana B. — MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2254382) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE