McDonald's

Please put water on ur mobile menu im sick of going up to the window and having to ask and being given a very small cup. It's just water I think you could manage to give large cups of it for mobile orders or at least have it as an option

Ordered via McDonald's app and McDelivery, it never showed up yet I've been charged. Nobody at customer service seems to care or be able to help. Just blaming Uber Eats?
Will never use again.

I was in the restaurant yesterday and Jerry waited on me. The store number on my receipt says store # 2205 on 4801 N. Academy Blvd. Jerry was courteous, conscientious, efficient, expedient and capable. He prepared my order as if he was doing so for himself or a family member. I was very impressed. He far exceeded any expectations and gave me the best customer service that I have ever received at any establishment! Not only is McDonald's my go to, preferred above all else, but I am willing to drive to this specific location, because of the great service I received from Jerry! Someone should know and promote him, give him a raise, and definitely applaud him for what a great job he did for the company! I will return to that store over and over again because of his attitude and great service that he provided for me! Great job, Jerry. This was a walk off grand slam, for anyone who knows anything about baseball – it's the best of the best!

I don't go to McDonald's much, first please don't take this as a bad review. It'll be a good one.

Bad experiences from past McDonald's trips are the reason I haven't gone in a while, but this morning I took a trip to 302 s friendswood Dr friendswood tx.

They clearly had a bad morning, their card system has to be down or something, like I said it will be a good review.
Your people not only push past the 21st century most common issue (card reader malfunctions), but had great communication skills, team work, friendliness, and more. I may not go to McDonald's a whole lot, but I know one McDonald's that for sure will have a guaranteed customer! If you don't do something for these people (if you don't already) then after today I feel they definitely do deserve something.

I was very surprised that I was treated with so much respect and appreciated as a customer even though my vehicle broke down. I needed a jump and had a little electrical short. Over the next several hours I had a couple of meals at McDonald's... I've always loved their food. And it's always nice to be treated this kindly in troubled Waters. Thank you so much Edith at the front counter. She never tired of me, and is always very respectful. Good job With! Good job McDonald's!

McDonald's will always be my favourite restaurant as the food is absolutely delicious, the prices are quite cheap and they have machines that make ordering easier (You can even get it delivered to your door if you order it online)

One thing we all now for sure, they have the best french fries ever! My friends and me, we were comparing other places when it comes to french fries with McDonald's and we can tell, no one is close. But the rest of it, it's pretty much bad, that's why I am giving 3 stars.

Recently, my wife and I went to your restaurant and ordered a couple of menus. I really liked your cutlets. So delicious that you can't pass it on. The service is just great. I recommend them for everyone!

Went to go order food for my today, and came across a worker named Ashley. I Notice she was a bit upset so of course I asked if she was alright, she looked up at me and said "yeah,thanks for asking". She took my order and banged my food, made sure everything was all set. Even told me to have a fantastic night. 10/10

The menu has become disgusting. No healthy options of grilled chicken or salads. I went with my two kids and bought 1 happy meal, 1 (2) cheeseburger meals and 1 double cheeseburger with a medium drink... $32... it is awful

I visited the McDonald's in Forsyth, Illinois within the last hour. Ordered my favorite hot chocolate. The cashier took my debit card, swiped it, handed it back, and said nothing. No "would you like a receipt" or even the standard "thank you" came out of her mouth. In fact, I think she gave me the "side eye look" as I pulled away. If she's my cashier in the future I'll be sure to tell her you're welcome. And I don't have proof of purchase because I didn't receive a receipt, but my debit card was used. My name is below.
Thank you!
Kathy Fornear

McDonald's delivery service offers convenience for those craving fast food from the comfort of their homes. The plus side is the speed of delivery, with orders often arriving sooner than expected. Additionally, the delivery tracking feature provides real-time updates, allowing customers to monitor the progress of their orders. However, there are drawbacks to consider. The quality of the food upon delivery can be inconsistent, with some items arriving cold or soggy. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while McDonald's delivery offers convenience, improvements in food quality and customer service responsiveness are needed to ensure a satisfying experience for customers.

One of the managers, at the store is rude disrespectful and down right mean and controlling. The employees seem either scared of her or can't make a move without her permission. Does not honor specials and acts like she doesn't know what you are talking about. I've seen her do this several times to customers as well as to us. Please know that not all stores are like this I get excellent food and service at other stores but this Hispanic woman is awful!

I recently purchased something with the app reward points. It turns out while looking for a transaction on my credit card bill. I stumbled on a McDonald's charge. It was on the same day and the same dollar amount for a purchase I made with my points. The app even deducted those points and yet I was charged on my credit card. Not a big dollar amount but I'm still disputing the charge.
Moral of the story... all these apps that ask you enter your credit card information for easy future transactions may be stealing from us all along, if we are not meticulous about checking our credit card bills monthly.
I also found Amazon charged me for 4 months of music service when I was supposed to on a free trial. I called them ad got those charges reversed. It is truly scary out there when you consider how many of these websites and apps have our credit card information.

Every store Mc Donald's has I hope shuts down forever... The food is tasteless,they put their sauces on sandwiches so much it slides apart and is annoying to eat.The young adults are joke can't even talk to people or ring up order at all the kiosk are a real bad step for mankind and the way of world Boycott this horrible business and get better food and service.you lost my business and my family's too.

Horrible employees, slow service, mediocre food and now exorbitant prices. It's time society puts McDonald's back in their place, serving the people and not themselves! Poor customer service, the employees are third rate (go figure, they're all woke) and the food has not changed for the better. And you folks get record profits, each year. Time for you to be boycotted!

Why do McDonald's only serve cinnamon pies with apple when so many other choices such apricot and blueberry could be made?
Strawberry pies are a welcome change for the short time that they're available!

Hi I bought my first extra large coffee today and noticed that there's no sticker. So in order to get free coffee you need to download the app. Well guess what I usually buy 3 a day won't be buying anything from there again. I don't like companies that force one option for your information that is none of their business. See ya McDonald's. Unless stickers come back. There's a small business near me that has a better system than McDonald's. I will now give them my business. You lose McDonald's. McDonald's isn't good for me anyways. I'm also forced to pick a rating or I can't submit my review. I pick 0 not 1. You should put 0-5 as a rating so we have the choice. Bye.