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Kentucky
1 review
0 helpful votes
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Mcdonalds
September 8, 2023

The mcdonalds on Cumberland Ave needs to get a hold of there self leaving people food out store manager talking rude to workers and workers touching there hair then touch food not washing there hands lobby needs clean.don't do orders right

Date of experience: September 8, 2023
Washington
1 review
0 helpful votes
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Day old BUNS!
May 15, 2023

I have been getting breakfast at this same location for many years,last year the started having employee troubles and people not showing up for work in the morning our not enough employees schedule either way the use day old tough buns on their mc muffins...stoped going because the franchise will not investigate their actions...bye!

Date of experience: May 15, 2023
North Carolina
1 review
0 helpful votes
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Poor service
May 15, 2023

After paying for my food I waited 22 minutes and then went inside for a refund. Dirty store and the employees don't care. Last time I will ever go there. If I could give them a negative 5 star I would.

Date of experience: May 15, 2023
Michigan
1 review
4 helpful votes
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Breakfast Begel's
February 20, 2021

Please bring back the breakfast bagels. It's the only thing I will eat for breakfast there I would grab breakfast 2-3 times a week before the bagels were taken from us.
McDonald's listen... I'm not mad I'm just disappointed.

Date of experience: February 20, 2021
Ukraine
6 reviews
0 helpful votes
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With all my heart, I beg you, never eat at this junk food joint.
Little did I know the quality of products stored in the warehouse could be so low. They impose the idea that they use only fresh products to cook their branded burgers, but at the same time, I decided to check it and was terrified. I cut the burger and noticed that the hamburgers cutlet was completely raw and stunk for real.
I'm sure that I will never come over the joints of mcdonalds again.

Date of experience: January 2, 2024
South Dakota
1 review
1 helpful vote
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Drive thru.
January 25, 2024

I hate how McDonald's makes you pull ahead in the drive thru when there is no one else behind you. I think I they do it to make it look like they got someone served faster, but in reality it takes longer to get your food.

Date of experience: January 25, 2024
Canada
1 review
0 helpful votes
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On multiple occasions I've ordered online to arrive at the restaurant and find out they're changing the menu. Open 24 hours a day is arbitrary. Was then told to go to a different location where I found they were closed as well. After this happened to me on multiple occasions I reached out to their website. After a month I got a generic email back. I know everyone will still go to McD's after this review. Maybe decide to switch to something healthier for your mind and body whenever possible. Ba da da da da it's killing you!

Date of experience: July 30, 2022
California
1 review
5 helpful votes
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I was mortified when I walked into McDonald's today to accept my soft serve only to find out the machine was "broken"... the hoes who worked there were hoarding all the ice cream for themselves! I will never understand how for example the workers at McDonalds could be completely black hearted and cold people. Who break the hearts of people all over the area when the ice cream machine is claimed to be "broken". $#*! McDonald's employees!

Date of experience: June 29, 2019
Texas
1 review
0 helpful votes
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I was charged twice on my debit card.,and then I'm told that only a manager can do that…sounds a little funny to me…of course…you have to go to your bank and get a print out…take it in to a manger…sounds a little more strange…since they are the only one that can charge your debit card twice.,by then you have done called the bank…Oh…what a mess…this McDonald's in Laporte Texas is bad…Half the time you don't get the right order…and you end up paying for someone else's bill.,they have a group of high school kids working there…and they don't care about customer service…if they do get the order wrong…which is more than half the time…you have a long wait again…that is…if you catch it before you get home…do yourself a favor…go in to get your order…and check your bag before you leave.

Date of experience: July 21, 2023
Florida
1 review
3 helpful votes
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Never again
March 6, 2021

I went to get a quick, cheap dinner for my daughter and I while we were moving. I was told they got rid of the salads. I needed a gluten free meal for myself and something that wasn't too unhealthy, but there were absolutely ZERO options. Then, to add insult to injury, my daughter's meal was $12... unexpected price hikes at McDonald's ad well! Nope. I'm done.

Date of experience: March 6, 2021
Florida
1 review
0 helpful votes
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The Steak Bagel
July 1, 2023

This steak and bagel sandwich I've purchased it before McDonald's stop selling it. So it came back, terribly, it's extremely small, not worth the money, and definitely not the same, it came back terrible. Whatever McDonald's call themselves trying to sell this so call steak and bagel. Please return the original sandwich. I purchased it today totally totally disappointed. I'll never purchase it again, never. It's extremely small, nothing was basically on it, dry and very salty. Stop it McDonald's, y'all are falling apart. This steak is very processed..

Date of experience: July 1, 2023
Alabama
12 reviews
9 helpful votes
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Twice 3/13 and 3/26 I received a raw quarter pounder. Because the local number listed went to a fax machine I called corporate. Corporate suggested if the local mcdonald's doesn't resolve the problem I should reach out to my bank and dispute the charge. What a joke mcdonald's just lost a customer.

Date of experience: March 26, 2021
New Hampshire
61 reviews
313 helpful votes
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Tastes like crap
December 28, 2016

I can literally see the processing & GMOs. I would literally rather drink gasoline & swallow a few matches than eat McDonalds. They should call the next smoothie a McDiarrhea smoothie. Oh and the chicken, isn't chicken. It's genetically engineered trash. Why do you still eat here?
McDonalds, you're food is disgusting. Don't sugar coat it because you'll put GMOs in that, too.

Date of experience: December 28, 2016
Massachusetts
1 review
0 helpful votes
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Dirty
July 16, 2023

I don't think I've been in a worst Mac Donald's than this one. The door was gross the floor was very, very slippery with grease and almost all of the tables were dirty. None of the counter people even acknowledged us when we were at the counter to order.

Date of experience: July 16, 2023
Texas
1 review
0 helpful votes
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This review is directed to the McDonald's on East End Blvd in Marshall, Texas. These were some of the most unprofessional and lackadaisical employees I have experienced. The drive thru menu was not on when I mentioned it the employee said, 'yea it's out'. I made my order and a second employee said, 'is that it?'. At the pay window the employee gave me my order and then walked away. The words 'yes sir' and 'thank you' were never said. 04-29-2023 Take out order 1222

Date of experience: April 29, 2023
Hungary
3 reviews
0 helpful votes
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McDonald's cafe
May 26, 2022

I think everyone knows about the McDonald's fast food chain, so I'll say that it's delicious and budget food, always fresh. Friendly and friendly staff, there is a McDrive, which is very convenient for those who are in the car. Definitely recommend!

Date of experience: May 26, 2022
California
2 reviews
20 helpful votes
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I made an order for (2) of the 2 for $6 with the orders both being quarter pounders with 10 piece mcnuggets and fries. Before we got home we realized the only things in the bag were the burgers. When I reached out to corporate to file a formal complaint the only thing I got back was "thank you for your feedback"... no "we apologize and will refund your purchase or send coupons" or anything like that. Absolutely horrible, no wonder I haven't been there in 10 years.

Date of experience: June 2, 2022
Jabber J.
Canada
3 reviews
19 helpful votes
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I love Mc D's and don't usually have any issues, but the last time I went was not so good. I had a late night at work and stopped to grab some dinner on the way home. It was almost closing time, but no one was around except the workers goofing off inside.

I waited 23 mins AFTER ordering until the food came to the window and it was cold already. I didn't get to eat anything until getting home and microwaving it, which isn't as good as when its freshly made. The pickles get rubbery, so i had to pick apart the sandwiches first, before heating them. So much for 'fast food', i could have just cooked for all the time i spent .

Date of experience: January 26, 2017
New Mexico
3 reviews
1 helpful vote
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Eating Cardboard!
November 2, 2021

How is this place open?!
It was 1230p.m. And I was impressed how fast the drive thru was moving, with 2 order stations for 1 drive thru. That's where my good impression ended! I ordered a Big Mac combo because they don't have a double bacon cheeseburger combo. The fries were tasteless and the Big Mac was like eating cardboard with wilted lettuce and sloppy with tasteless special sauce! It had been years since I had a eaten at a McDonald's and after today, NEVER AGAIN!
Plus no napkins in the bag added to my displeasure!

Date of experience: November 2, 2021
Illinois
2 reviews
0 helpful votes
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Slow service
January 18, 2023

The McDonald's in Whitley City, KY is very very slow. They don't have the help they need and the help that they do have...well let's just say it's not the best. I know it's hard to get ppl to work but come on guys. 15 minutes on a drink only order...no call for that.

Date of experience: January 17, 2023

Overview

McDonald's has a rating of 1.6 stars from 542 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 320th among Restaurants sites.

service
234
value
222
shipping
113
returns
122
quality
205
+64