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McDonald'sReviews 545

1.6

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McDonald's Reviews Summary

McDonald's has a rating of 1.6 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

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Germany
2 reviews
10 helpful votes
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Their toy options change so frequently, my gf doesn't have time to buy everything she wants lol

Date of experience: January 14, 2015
California
1 review
2 helpful votes
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I went to the drive through at the hopper MD's in Santa Rosa CA and I have never had such bad service by the management. I simply wanted him to correct my order and he was a real $#*! to the point that he asked me not to return. YES I ACTUALLY GOT KICKED OUT OF MCDONLDS. Sad that they have lost there service skills. This companies no longer care about customer service just sales rate. Well best of luck cuz I hear that this manager has had lots of run in with people. He even treats his employees like $#*!.

Date of experience: September 19, 2014
Canada
1 review
3 helpful votes
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Went to Mac Donalds to get a big mac combo for my husband brought home to him he opens the package asked me what I had bought. A big mac comb there were no hamburger patties it was just lettuce and buns I went back and the dining room it was closed because it was after 11pm. I had to knock on the window to get employees attention. He came to the door, I told him what happened, he said it could not of happened and he could not let me in I asked to speak to the manager he said he would get her. He came back said she was busy and could not come and talk to me and that they would get me another combo and make sure the meat was on it this time. I said fine then I had to wait 25 minutes to get the new combo you would think that I would of had my order first ting. NO. And all I got was sorry and have a good night

Date of experience: September 6, 2014
Illinois
5 reviews
16 helpful votes
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Listen, t's a healthy part of a breakfast, lunch and/or dinner. You can crane me to hospital if you give me a Big Mac. Or 15.

Date of experience: October 13, 2013
Arkansas
1 review
2 helpful votes
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Well my ex boyfriend works there and he started dating his store manager... she came to our home and it was a complete mess... my ex does drugs and i was like wow... mcdonalds will hire anyone i suppose... there was even a huge fight there between my ex and the store managers childs father... i believe they should start taking drug test and better background checks before hiring theyre employees... so service sucks

Date of experience: May 21, 2011
New York
85 reviews
400 helpful votes
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I would like to write for a not very well known site of the Ronald McDonald Enterprise. It is about the Guest houses built near many children hospitals thruout the USA (as far as I know)

Our daughter was born in July 2006. Two days later she had very high temperature and instead of checking out she was rushed to the intensive unit. We wanted to breastfeed her and the only way was to find means to be near to the hospital at the time she was treated. The hospital she was born is about an hour without traffic from our home, so traveling was not an option. Naturally a hotel was an option. Then we found out about the Ronald McDonald's houses. There was one on a walking distance to the hospital unit were our daughter was held.

The seed money for this establishment is given by the McDonalds Enterprises. The big chunk of the expenses is covered by private and non private donations. The cost to stay was like $40 or $50 per night. Against that you are getting room with two queen size beds, TV, Telephone, full bath, towels, toy gifts for kids and you name it. Beside that there is huge kitchen and dining area downstairs with guest designated shelves in the refrigerators to store purchased perishable food, many cooking spots with gas stoves and all the utensils. There is a pantry with free non perishable items like, cereal, canned fruit and vegetables, pasta, jelly, e. T. c. On top of everything three or four times during a week, there are volunteers preparing dinner for the families who stay there while their child is in the hospital.

There is also indoor and outdoor children playground.

I will remember my stay in the Ronald McDonald's House for the rest of my life. We had the help we needed in one of the happiest and the same time very difficult time of our lives.

Thank you Ronald McDonald!

Date of experience: July 20, 2010