website thubmnail of McDonald's
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Virginia
1 review
0 helpful votes
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Rude employer
July 23, 2023

I went to store #3761 at 10:40 am. Placed an order for breakfast. 1 big breakfast with pancakes and 2 Steak Bagels at 10:57 a.m. I paid for the order through drive-thru. Waited at the window for a least 5 mins and food was handed out. While pulling off I checked my bags. I noticed that my order was wrong so I turned around went into the store. There was a manager there named Kimberly and I told her that I was supposed to get two steak egg bagels and they gave me two bacon egg bagels. At that time all I wanted them to do was fix the order. Rudely Kimberly stated that there's nothing she can do about it because breakfast is over. Kimberly also mention that she is tired of people complaining everyday about breakfast changes. She stated to me that breakfast is not all day anymore even when I didn't ask she stated that breakfast ends at 11:00 and it's been that way for 4 months now. I am the most easiest person to get along with I understand that breakfast ended at 11:00. I advise Kimberly that if that was the case then when I was in the Drive-Thru ordering I should have been told that breakfast is no longer available. Kimberly then said there was nothing that they can do about it breakfast is over and walked away as I was still standing in the store trying to get the situation resolved. When Kimberly walked away she walked to the drive-thru and did something and then came back and I said I will just take a refund so we walked over to the counter to proceed with the refund. As I was receiving the refund from Kimberly she stated that this is crazy start yelling because I should have known that breakfast ended at 11:00 and humiliated me in front of a lot of customers. Never in my life have I ever been to any fast food restaurant and was humiliated I think the first problem was if breakfast was over we should have been aware that it was over the breakfast signs were still up they took my order they also took the money all I really wanted was 2 steak bagels those are my favorite at McDonald's. The second thing is someone there should have just had some type of ownership.No one apologized for the inconvenience no one apologized at all. All I got was attitude, I got yelled at and worst of all I was humiliated. I will never return to that location of McDonald's ever again I rather drive to another store before I step foot in that store. I was disrespected in front of a lot of people including my children this is unacceptable.

Date of experience: July 23, 2023
GB
1 review
0 helpful votes
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I got scammed
October 28, 2023

I ORDERED A SQUISHMALLOW HAPPY MEAL AND GOT A $#*!ING POT BELLY PIG IM RAGING IM GOING TO THROW IT AWAY

Date of experience: October 28, 2023
Georgia
1 review
0 helpful votes
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Customer
October 15, 2023

Every time I eat at McDonald's, I have stomach problem.
I stop eating McDonald's
Everyone needs to stop eating McDonald's

Date of experience: October 15, 2023
GB
1 review
0 helpful votes
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Bad
January 11, 2022

When I order a big Mac I found ded flys in my drink and on the big Mac there was a load of bugs on it

Date of experience: January 11, 2022
GB
13 reviews
8 helpful votes
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Good food
September 11, 2018

Good food
Hygenic enviornment
Good sitting arrangement at outlets
On time home delivery
Professional executives

Date of experience: September 11, 2018
Texas
1 review
0 helpful votes
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Sauce
September 5, 2021

You $#*!es are deaf as $#*! literally whenever I ask for a sauce you guys forget it what the $#*!!

Date of experience: September 5, 2021
North Carolina
1 review
0 helpful votes
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McDonald's 10/10
October 22, 2022

I love McDonald's so much and the food is so good they really added everything I asked for go get McDonald's!

Date of experience: October 21, 2022
Illinois
1 review
0 helpful votes
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Parking
November 17, 2020

Was at McDonald's today then people don't know how to park only at McDonald's McDonald's is starting to become like Walmart.

Date of experience: November 17, 2020
California
2 reviews
1 helpful vote
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Fries chips is not as good as usual, seemed over-fries.

Date of experience: May 27, 2015
Colombia
2 reviews
2 helpful votes
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Very slow
May 15, 2019

The service online Is very slow AND difficult, AND the food Is not good AND Is small AND spend, but in the shop personal Is good the attention

Date of experience: May 15, 2019
Florida
1 review
0 helpful votes
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Don't recommend
July 24, 2022

Never gets the order right. Fries are always cold and just has horrible service in general...

Date of experience: July 24, 2022
GB
2 reviews
10 helpful votes
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Their toy options change so frequently, my gf doesn't have time to buy everything she wants lol

Date of experience: January 14, 2015
Michigan
3 reviews
1 helpful vote
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A $#*!ing shake! "I'm sorry, our machine is down for scheduled cleaning"

Date of experience: March 22, 2016
Brazil
2 reviews
0 helpful votes
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Lugar gostoso e extrovertido. Bom para lanchar com os amigos. Atendimento padrao. O preço é um pouco caro, mas na pressa se torna uma boa opção. Quanto ao sabor é quase como em outros fast foods, nada de muito especial.

Date of experience: May 6, 2019
Wisconsin
1 review
0 helpful votes
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I told the person who waited on me I was eating in. But when they called my number, they handed me my food in a bag and when I specifically asked for a tray, I was told they weren't doing trays anymore, although I saw several trays stacked on trash cans, and a couple of costmers at tables with trays. I just now saw an employee carry food to a table ON A TRAY. I wouldn't mind managing with a bag, if I knew the table I was using was clean, but you usually have to hunt for a clean table, or use some of the napkins received with the order to clean off the least dirty part of the table. Then I have to sit there eating my meal and look at someone else's garbage. Most of the employees at the location on 84th Ave and Huron are nice, but there are a few that make you feel like you are an interruption to their day. If they can't get to someone waiting at the cash register right away, they need to at least acknowledge that see them, and that they will be with them soon. I try to support this location because it is near my home, and because the punch cards handed out for free sandwiches, when the restaurant opened, really helped me out when I was unemployed during the recession.

Date of experience: April 17, 2023
Romania
1 review
1 helpful vote
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PACALEALA
October 26, 2023

Am comandat doua inghetate mc flurry cu oreo si caramel si am primit doua cu rom.Cand i am spus ca ne a dat comanda gresita ne a intrebat daca vrem neaparat cu oreo si i am spus ca da.Apoi ne pus niste ore pe deasupra si ni le a dat asa.O pacaleala!

Date of experience: October 26, 2023
Florida
1 review
0 helpful votes
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En el día de hoy fui al McDonald's restaurante número 35 55 que se encuentra en el 7600 northwest 57 Cris de la ciudad de Tamara florida, *******, la atención fue muy buena pero El sándwich estaba excelente estaba muy tranquilo y limpio además hablaban español también

Date of experience: October 12, 2023
Malaysia
1 review
0 helpful votes
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Pelayan sangat biadap terhadap customer. Tidak pandai layan customer dengan baik mcdonald centre point

Date of experience: September 18, 2022
Virginia
2 reviews
0 helpful votes
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Date of experience: April 17, 2023
Virginia
2 reviews
0 helpful votes
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Date of experience: April 17, 2023

Overview

McDonald's has a rating of 1.6 stars from 543 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 320th among Restaurants sites.

service
235
value
223
shipping
113
returns
122
quality
205
+64