business logo of McDonald's

McDonald'sReviews 545

1.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate McDonald's?
grey star
grey star
grey star
grey star
grey star

McDonald's Reviews Summary

McDonald's has a rating of 1.6 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ronda S.
Unfollow Ronda S.
Share Review
Report Review

It is utterly ridiculous, that I STILL cannot walkon and order something to eat, and with no mask mandate, I still cannot. I have always loved McDonalds. You have now lost a valued loyal customer for life, because of this ridiculousness, and you know it is ridiculous. I am 100% positive that I am at from the only one you have lost because of this. So now, you have lost all of Russia, because of the eastern European thing going on over there, but you are now losing even more, because of a bull crap narrative. Good bye forever.

Date of experience: March 11, 2022
Texas
1 review
0 helpful votes
Follow roy m.
Unfollow roy m.
Share Review
Report Review

Quarter pounder
March 3, 2022

My quarter pounder wasn't made right as I requested. I was charged for extra bacon and received less of what I wanted of the less of bacon. The shredded lettuce fell out of my burger

Date of experience: March 3, 2022
Georgia
1 review
0 helpful votes
Follow Bennie L.
Unfollow Bennie L.
Share Review
Report Review

I went to McDonalds on Wayne St. Its disguising how the managers talk to the employee like they R slaves this short white man was cursing at a female. I hate that the staff let the managers talk to them with disrespect.

Date of experience: March 3, 2022
GB
1 review
0 helpful votes
Follow Ruby L.
Unfollow Ruby L.
Share Review
Report Review

BEST MCDONALDS EVER
March 1, 2022

McDonald's is the best place to go and eat your food. In my opinion I go there oftenly because how good it is. If you've never ever tried McDonald's please try it bye.

Date of experience: February 28, 2022
Pennsylvania
1 review
0 helpful votes
Follow Paige M.
Unfollow Paige M.
Share Review
Report Review

Food is always cold... even worse they don't care about the customer. Manager refused to give her name and asked me what did u want?

Date of experience: February 25, 2022
Florida
20 reviews
42 helpful votes
Follow mike w.
Unfollow mike w.
Share Review
Report Review

I like food
February 22, 2022

McDonalds is one of the best fast food places around my local area we have a wendys but Mcdonalds has always been a better place to eat

Date of experience: February 22, 2022
Pennsylvania
1 review
0 helpful votes
Follow Chantz G.
Unfollow Chantz G.
Share Review
Report Review

Mcnuggets problem
February 21, 2022

I got a 4 piece mcnugget but when I got home first opened my McChicken then my chicken 4 piece mcnuggets and their was 3 mcnugget and not 4 I already ate it thought my order number was 398.

Date of experience: February 21, 2022
Michigan
1 review
2 helpful votes
Follow thomas r.
Unfollow thomas r.
Share Review
Report Review

Amazing Service
February 4, 2022

Let me start off by saying I do not go to McDonald's very often. I went and picked-up lunch for my mom and son. The server Megan was Amazing friendly and polite really seemed like she wanted to work and was working to get me my food as fast as possible. It was a refreshing experience in the recent times with most people I have encountered with these days seems to not want to be very helpful or really do not want to be working. The store location is Grand Ledge MI on the corner of M100(Wright Rd) and Grand River Ave. Thanks Again Megan!

Date of experience: February 4, 2022
Florida
1 review
0 helpful votes
Follow Tracy P.
Unfollow Tracy P.
Share Review
Report Review

"bri", at McDonald's at 3001 N. Atlantic Ave, in Daytona Beach! Wins this award and title hands down! Stop at this store daily! Today My wife orders UNSWEETENED tea... gets. SWEETENED, But "BRI" still tells her that her tea IS UNSWEETENED. Unbelievable! After getting a second tea that is STILL SWEETENED we pull up to wait on a tea to brew! Finally we have an UNSWEETENED tea! This employee doesn't know how to or doesn't care to know how to talk to people! A... LIABILITY to this store NOT an asset!

Date of experience: February 3, 2022
California
1 review
4 helpful votes
Follow Imaan S.
Unfollow Imaan S.
Share Review
Report Review

I mean..
January 31, 2022

So, as a kid i LOVED mcdonalds and until yesterday i still did but. It had made me sick multiple times, I had to stay home from school due to SEVERE nausea. I found a LEAF and a NEEDLE in ym burger once and i constantly got burnt meat and rotten lettuce in my burgers. Don't recommend, Jack and the Box and In'n Out are much better. Please, spare yourself suffering and go somewhere else.

Date of experience: January 31, 2022
California
1 review
0 helpful votes
Follow Scott B.
Unfollow Scott B.
Share Review
Report Review

U have a amazing resurant not lieing and you guys are wonder full I want you to keep going ok? Yay [3

Date of experience: January 31, 2022
California
2 reviews
0 helpful votes
Follow Albert L.
Unfollow Albert L.
Share Review
Report Review

Careful. Check your credit card statement.
January 17, 2022

I recently purchased something with the app reward points. It turns out while looking for a transaction on my credit card bill. I stumbled on a McDonald's charge. It was on the same day and the same dollar amount for a purchase I made with my points. The app even deducted those points and yet I was charged on my credit card. Not a big dollar amount but I'm still disputing the charge.
Moral of the story... all these apps that ask you enter your credit card information for easy future transactions may be stealing from us all along, if we are not meticulous about checking our credit card bills monthly.
I also found Amazon charged me for 4 months of music service when I was supposed to on a free trial. I called them ad got those charges reversed. It is truly scary out there when you consider how many of these websites and apps have our credit card information.

Date of experience: January 17, 2022
GB
1 review
0 helpful votes
Follow Brooke L.
Unfollow Brooke L.
Share Review
Report Review

Delicious
January 17, 2022

My friends and I usually buy some food here and go to watch a movie. This is great. Their delicious food makes the movi evening very cool.

Date of experience: January 16, 2022
North Carolina
1 review
0 helpful votes
Follow Dru B.
Unfollow Dru B.
Share Review
Report Review

McDonald's is the best like it's amazing but there's just one problem every time I try to get some fries or something they are not fresh or they don't have salt on them so please put salt.

Date of experience: January 16, 2022
North Carolina
1 review
0 helpful votes
Follow Kimberly B.
Unfollow Kimberly B.
Share Review
Report Review

NOT Very good
January 16, 2022

Yes I apply for job said I had it. I called a few times manager said not sure when she was doing hiring.Not very good though.Don't tell someone have job then don't. Very poor manager.

Date of experience: January 16, 2022
AE
1 review
0 helpful votes
Follow Shereen S.
Unfollow Shereen S.
Share Review
Report Review

Raw chicken
January 15, 2022

I ordered a spicy chicken sandwich & it was so bad & I had to through it in the garbage. It was not edible - it was raw!

Date of experience: January 15, 2022
California
1 review
0 helpful votes
Follow Dolores L.
Unfollow Dolores L.
Share Review
Report Review

Coin Shortage
January 13, 2022

780 W 84th Ave, Thornton, CO *******

They are still saying theirs a coin shortage, But the guy in front of me paid with cash too and he got his change. I guess you need to be Mexican to get your change back and I'm a lite Hispanic that doesn't count. The biggest food chain and they dont have changes. WOW!

Date of experience: January 13, 2022
GB
1 review
0 helpful votes
Follow Leah F.
Unfollow Leah F.
Share Review
Report Review

Bad
January 11, 2022

When I order a big Mac I found ded flys in my drink and on the big Mac there was a load of bugs on it

Date of experience: January 11, 2022
GB
1 review
0 helpful votes
Follow Jenny R.
Unfollow Jenny R.
Share Review
Report Review

Report
January 6, 2022

The food is cold and the hot drink is so flat not enough squirty cream I love the taste of the drink but not enough of it in

Date of experience: January 6, 2022
Michigan
1 review
1 helpful vote
Follow Debra R.
Unfollow Debra R.
Share Review
Report Review

ATTENTION
December 17, 2021

MCDONALD'S FOOD HAS VERY PECULIAR STRANGE THINGS IN THEIR FOOD THAT YOU MIGHT WANT TO DO RESEARCH ON‼
AND MCDONALD'S YOU'RE SO FREAKING COMMUNIST, PUTTING A VACCINE IMAGE ON YOUR FRENCH FRY BOX, DON'T SHOVE THIS DOWN PEOPLE'S THROAT! IF THEY WANT TO KILL THEMSELVES THEY'LL DO IT ON THEIR OWN, THEY DON'T NEED TO BE TOLD TO KILL THEMSELVES WITH THE VACCINE, THEY'RE DOING IT ON THEIR OWN THE SLEEPING ONES THAT AREN'T AWAKE THAT DON'T DO RESEARCH THAT ARE PEOPLE THAT FOLLOW THE HERD!
WAKE UP SLEEPING PEOPLE!
WAKE UP; DO THE RESEARCH!

Date of experience: December 17, 2021