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McDonald'sReviews 545

1.6

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McDonald's Reviews Summary

McDonald's has a rating of 1.6 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

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New York
1 review
1 helpful vote
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So I ordered my food and the guy who takes the orders we're not doing his job right I paid and got my food and said "I ordered five boxes of four pieces chicken nuggets but I only got one box then I got the manger and the manager was accusing me of stealing because the guy who took my order put one four piece of chick nuggets and we asked for five four pieces then I went to go get the manger and she was accusing us of lying and stealing then they were talking crap about me and my family. Then she refused to give us our receipt.

Date of experience: April 2, 2023
Arizona
1 review
2 helpful votes
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One of the managers, at the store is rude disrespectful and down right mean and controlling. The employees seem either scared of her or can't make a move without her permission. Does not honor specials and acts like she doesn't know what you are talking about. I've seen her do this several times to customers as well as to us. Please know that not all stores are like this I get excellent food and service at other stores but this Hispanic woman is awful!

Date of experience: April 1, 2023
Ohio
2 reviews
1 helpful vote
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I AM DISGUSTED!
March 31, 2023

I found a toenail in my burger and it was in my mouth I chewed it and spat it out, I am having a mental break down it was over 20 bucks I asked for a refund and this emo girl said "no your a scammer".

Date of experience: March 31, 2023
Florida
1 review
2 helpful votes
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Came to the Mc Donald which is in Walmart on Sand Lake road in Orlando Fl. The cashier had the most amazing attitude. I normally go to Mc Donalds and get a crappy attitude. She was very helpful and spoke with the friendliest voice. My receipts says phone number *******807 Orlando Fl. *******, address 8101 S. John Young Pky WM#908 Fl. Treyona was her name.

Date of experience: March 28, 2023
Ohio
1 review
0 helpful votes
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Bad service
March 25, 2023

I order for my girls and I I get my order wrong I order a md lemonade I recive small,a happy meal with no drink and wait for 20 min to get my order really bad service

Date of experience: March 25, 2023
Australia
1 review
0 helpful votes
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Bad service
March 23, 2023

I was at McDonald's sorell tas 24/3/2023 I ordered my meal that was 10 chicken nuggets sweet and sour sauce a medium fries and a large lemonade I payed for it on the self serve i got my umber that was 65 I waited for about 10 - 15 mins i went up to the counter and asked she had a look on the till and said there is nothing on here for number 65. I walked back past the mc café and the guy brought it over and said this number has all already been called out. I said table service was not very impressed thankyou Hannah white

Date of experience: March 23, 2023
District of Columbia
1 review
0 helpful votes
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Water
March 18, 2023

Please put water on ur mobile menu im sick of going up to the window and having to ask and being given a very small cup. It's just water I think you could manage to give large cups of it for mobile orders or at least have it as an option

Date of experience: March 18, 2023
Missouri
3 reviews
1 helpful vote
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Scam! App does not acknowledge mcd. Huge scam for no credit on app. I hope they all go out of business. Huge scam. App says there is no mcd in the area. I hope they go bankrupt. Gonna take photos for health dept violations. No covid safeguards. N o washing tables. No trays if u eat inside. They expect you to put your food on dirty tables. This franchise needs to be SHUT DOWN NOW. If you want to get ill eat at Jerseyville il. Jerks

Date of experience: March 18, 2023
Illinois
3 reviews
0 helpful votes
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Blech!
March 16, 2023

The food is disgustang and I hate this place. It's soooooo ugly I wanna barf. DO NOT go there because you will die eating their food forever, I mean duh, this place is ugly, uglier than the inside of my toilet and my a** combined. So I suggest you NEVER go there EVER!

Date of experience: March 16, 2023
Oman
1 review
2 helpful votes
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Good consumer service
March 15, 2023

"I recently visited McDonald's and was very impressed with their consumer service. The staff were friendly, welcoming, and attentive to my needs. They took the time to explain the menu options and help me choose what I wanted to eat. The restaurant was clean and well-maintained, and my food was prepared quickly and accurately. I was also impressed with the digital ordering and payment options, which made the ordering process very convenient. Overall, I had a great experience at McDonald's and would highly recommend it to others looking for good consumer service."

Date of experience: March 14, 2023
Georgia
1 review
3 helpful votes
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DONT GO
March 9, 2023

I normally don't write reviews about fast food restaurants, but this experience was so bad that I had to share it. They took 20 minutes to prepare my order, the Coke from the freestyle machine tasted awful I'm not exaggerating it's actually bad, and they gave me 9 chicken nuggets instead of 10. And

Date of experience: March 9, 2023
GB
1 review
1 helpful vote
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Halal food
March 8, 2023

I want halal food right now please I want halal food I want halal food I want halal food I want halal food!

Date of experience: March 8, 2023
GB
1 review
0 helpful votes
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Apalling service bad attitude by staff underpressure waited for 1 hr for order to be completed priority given to drive through, dileviry people and small orders. Never going to mcdonalds again. Payed 27 pounds for a meal...
*******@tiscali.co.uk
I look forward to hearing from you...

Date of experience: March 2, 2023
Oklahoma
1 review
0 helpful votes
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Terrible experience
February 27, 2023

I just got home with my food from McDonald's and the chicken Pattie had no meat i couldn't even take a bite of it I literally couldn't pull a bite off with my teeth it shouldn't ever been given to ANYONE AT ANYTIME EVER! The guy at the window threw my food out at me didn't say a word also the fries were cold and soggy disgusting I paid $14 for absolute trash!

Date of experience: February 27, 2023
Oklahoma
1 review
0 helpful votes
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Its utterly ridiculous that a person cannot get a stink'in cheeseburger from this place as early as 4am. Take a cue from Sonic IDIOTS! It's just crazy that a place like this can't seem to pull off full menu 24hrs like everyone else. GET WITH THE TIMES $#*!S!

Date of experience: February 23, 2023
Florida
1 review
2 helpful votes
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Worst experience
February 19, 2023

Restaurant # 6990, im 62 years old been eating at McDonald's most of life, today i received the worst big mac I've ever received, had it replaced, 2nd one was almost as bad, employees just don't care….

Date of experience: February 19, 2023
Michigan
1 review
1 helpful vote
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Dundee, Michigan, service continues to decline
February 19, 2023

The Dundee, Michigan, McDonald's is giving the franchise a bad name. Last time I received no syrup with my Big Breakfast meal. Today the omitted the syrup and the sausage. It's a shame when local residents no longer buy from you.

Date of experience: February 19, 2023
Pennsylvania
2 reviews
0 helpful votes
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Never Again
February 7, 2023

I will never set foot in McDonald's ever again. Gross in every detail. Greasy greasy buns on burgers plus cold fries.

Date of experience: February 7, 2023
Pennsylvania
1 review
0 helpful votes
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Nasty Attitude
February 3, 2023

This *******@444Lenox Ave. McDonald in Harlem is so Ratchet, nasty & dumb I end up giving my order away on the spot after I bought it rite in front of her I'll never go back in there... I promise myself.+ Plus the place is full of stinky squatters, drug dealers, and addicts... Stay away from there people. I'll show poops& proof next time Im passing by till then Stay tuned...

Date of experience: February 3, 2023
North Carolina
1 review
1 helpful vote
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Long wait.
February 3, 2023

I go to the McDonald's on Randolph st thomasville n.c. Every day.so this morning I used my mobile app and ordered my 2 French vanilla lattes instead of the long line I got in mobile order 6 spot and waited on my order...and waited and waited and waited for 30 minutes, finally walked Inside and they were just making my order. 30 minutes for real? That's crazy.now it's 3 pm and I look at my banking and see they charged me twice this morning wow...

Date of experience: February 3, 2023