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MaxSoldReviews 986

3.1

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MaxSold Reviews Summary

Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.

This summary is generated by AI, based on text from customer reviews

service
193
value
183
shipping
38
returns
52
quality
146
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Canada
1 review
0 helpful votes
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Fun and affordable
August 27, 2019

Max sold makes buying items I need fun. Watching the auction and waiting to see how the bidding turns out is enjoyable.
I always feel like I got a great price and pick up is easy. Have never had any issues in the 10+ times I've bought through maxsold

Date of experience: August 26, 2019
Pennsylvania
1 review
0 helpful votes
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I have now completed five or six Max Sold purchases and I couldn't be happier. I always get a more than fair price. When I'm outbid, I get an email which makes it super easy to up my bid if needed.

Date of experience: August 26, 2019
Texas
1 review
0 helpful votes
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Things I want!
August 26, 2019

Super easy. The only aggravating part was loosing the bid. This site is my new go to site. I'm waiting for all the other towns in my area to open up.

Date of experience: August 26, 2019
District of Columbia
1 review
0 helpful votes
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Amazing!
August 26, 2019

As a repeat buyer, I can say this company is great! They look out for their sellers and their buyers. The deals are great, and if you have too much stuff it's a nice way to get a little cash and get rid of it!

Date of experience: August 25, 2019
Canada
1 review
0 helpful votes
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I have just started buying with MaxSold, and have purchased from seven auctions so far. I have a mobility impairment and love being able to visit so many auctions locations without leaving home. The photos and descriptions have been accurate. The prices have been excellent. Whether the auction is seller-managed or MaxSold managed, pickup has been efficient and pleasant. I like being able to enter a maximum bid, so I don't have to worry about losing an item I really want, and I enjoy being part of the live close when my schedule permits. And I feel good knowing these items won't end on in landfill!

Date of experience: August 25, 2019
Canada
1 review
0 helpful votes
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With the variety of items up for auction, doing your homework can actually put money in to your pocket, or build on your own collection. Also great way to get deals on other items needed around the home!

Date of experience: August 25, 2019
Canada
1 review
0 helpful votes
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The team at MaxSold consistently go above and beyond to assist us a Seller Managers. Their dedication to environmental stewardship and client satisfaction are the best.
We are proud to work in partnership with this team to provide our clients with an avenue to distribute their treasures to happy new owners rather than the landfill.
Cheryl Blaney
Owner/Partner
Next Chapter Senior Services

Date of experience: August 24, 2019
Canada
1 review
1 helpful vote
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They block your account after winning sucefull auctions for no reason? Spent over $1000 going to these auctions buying items. Went to Loog into my account says I breached security violations, no way is that true? Company is horrible customer service. Miss managed staff that just sit at the auction will not help you lift anything

Date of experience: August 24, 2019
MaxSold I. — MaxSold Rep
over a year old

We are sorry this customer is unhappy. Unless we’ve made an error in suspending their account, which is possible but unlikely, their review suggests they didn’t fully appreciate how we work operate prior to bidding with us (i. E. they seem unhappy we didn’t help lift items - but we outline this specifically - see REMOVAL/PICKUP section in our terms and conditions (www.maxsold.com/terms).

Additionally, we would hope that it’s a breath of fresh air for all customers to know that, regardless of how much money you spend with MaxSold, no customer is allowed to operate outside the process and policies we have all agreed to prior to bidding.

If this customer thinks we’ve made an error in suspending their account, they are invited (along with all customers who receive an account suspension notification), to complete a reinstatement request form for us to review. That said, account suspension (~1% of the bidding population) is typically the result of breaching the agreed to terms and conditions in the form of non-payment of goods, non-removal of purchases, and/or abusive/dangerous/threatening behaviour (and therefore a risk to the MaxSold community as a whole).

If you are thinking about bidding, please read (and more importantly, understand!) our terms and conditions before deciding to bid! https://maxsold.com/terms-and-conditions

To see WHY our bidder policies are made the way they are, watch: https://www.youtube.com/watch?v=EKUDQZ6sSCM

For more on Maxsold’s Purpose, check out: https://maxsold.com/maxsold-purpose

Canada
1 review
0 helpful votes
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I just started browsing and buying from MaxSold Auctions and with my first Auction I have been hooked. I have been attending on-site auctions since I was a child and have sat through many auctions waiting hours for one item to come up. I no longer have the wait and what makes the process even better is the efficiency, friendliness and professionalism of the Max Staff. MaxSold makes the entire process way too easy... and I love it! I haven't had a bad experience yet.

Date of experience: August 24, 2019
Arizona
1 review
0 helpful votes
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I have now completed 4 seller managed auctions with Maxsold. I could not be happier, everything sells and for a decent amount, always paid within a week! I find their service amazing, instead of having a yard sale for days and still have items left over paid maybe 1/2 of what I receive on Maxsold! The bad reviewer must not of had good items to sell or she would also have the same review as I do! Also if the server you are on is not functioning properly, use another! This is not Maxsolds' issue!

Date of experience: August 23, 2019
California
1 review
0 helpful votes
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Lost of good finds
August 25, 2019

I love Maxsold. You can find everything from Canes to corn dog machines on here. You'll just have to keep checking back and make sure to pay that bill at the end of the auction. Most pick up days are on a Saturday so be ready to get your items than.

Date of experience: August 23, 2019
Washington
1 review
0 helpful votes
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Maxsold is wonderful
August 25, 2019

I love this auction site so much, I have purchased so much from them and it is so easy to get just the things I want rather than going to garage sales or buying on line. I cannot say enough about what fun I have had since finding this site.

Date of experience: August 23, 2019
Canada
2 reviews
0 helpful votes
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Best On Line Auction
August 25, 2019

I have bid several times on local lots. Easy to pick up locations. Always have met with cheerful and helpful people.

Date of experience: August 23, 2019
Canada
1 review
0 helpful votes
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Knowledge is power
August 25, 2019

The first thing you need to understand is how an auction works, that's on you. If you don't like how it works than don't use it. The next thing you need to understand is the value of the item you are bidding on, that's also on you to decide. If you are a seller, do your own selling if you want to make sure you are getting the price you are going to be happy living with, otherwise you are at the mercy of the auction process.

Date of experience: August 23, 2019
Canada
1 review
0 helpful votes
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Bidding and buying is so easy and the people are so friendly and helpful! You could not ask for a better auction site!

Date of experience: August 23, 2019
Canada
1 review
0 helpful votes
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Impressed and Grateful
August 25, 2019

As a buyer I'm impressed with this type of auction, I put in my maximum I can afford and if I win I collect. I buy for my home or my neighbours who are looking for something they need but can't afford at store prices. I picked up a rocking recliner that was in really good condition for $49.00 from an estate sale, my neighbour was thrilled, she never thought she would ever own such a nice, comfortable chair. In her mid 70's, with a fixed income, that chair made her day, she was so grateful to me for finding it and picking it up and to the seller for letting it go. We can't all afford to pay top dollar but we still like nice things. I was able to pick up some camping gear for my neighbour's son so he could go on his first camping trip. He was so thrilled, he said now he needs a tent and fishing rod so I have to keep my eyes open for him, he's six years old. I have used the Maxsold auctions to pick up cutery, small set of dishes, pots and pans, linens and other things for students going away to school for the first time. It helps to get them what they need and would otherwise do without if they had to buy from a store. I spoke to one seller who was upset about having to downsize, I thanked her for allowing me to now enjoy some of her treasures. I'm not a reseller, I buy for myself, family or friends. Without Maxsold I would not be able to own wicker sun chairs or a good solid wall unit. I too am very grateful to Maxsold for coming up with this idea and to the Sellers who use their services. Thank you for my wonderful baker's rack, I love it.

Date of experience: August 23, 2019
Canada
1 review
0 helpful votes
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I accidentally came across MaxSold and being an online auction guru, I figured I'd bid on ONE thing just to see how it was. I was sadly outbid but was hooked on the site and the wares available to bid on! I love how simple it is to see locations on the map, I love how easily the transaction is processed when you win, I love how quick and straightforward picking up is and I have yet to have any issues with the site or pickup (knock on wood). Will be bidding on more auctions before day end!

Date of experience: August 23, 2019
New York
1 review
0 helpful votes
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Bidding with ease
August 25, 2019

I love the online auctions! I can peruse the items at my leisure and bid what I think is fair with a max bid. Pickups have been super easy and the staff are always helpful.

Date of experience: August 23, 2019
Canada
1 review
0 helpful votes
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I've been using MaxSold as an online auction tool for the past 6 years or so. I've found all manner of items and treasures and have been impressed how they have upped their game year over year. Bidding is easy, contact is great, and on pick up day they've always been helpful. Sometimes it's slow, but its usually because people are showing up at the wrong pickup time or getting large items. Overall I am more than happy and look forward to the next auction pick up day!

Date of experience: August 23, 2019
Canada
1 review
0 helpful votes
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I am a buyer with maxsold. I have found their site, the auction well organized. The staff at the pickups are always friendly and helpful. While pickups can be busy and appear hectic they are well organized and efficient. Love dealing with them!

Date of experience: August 23, 2019

From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.


maxsold.com
Rockville, NY, United States