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Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.
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I've had great experiences with MaxSold as a buyer. Pick up has been easy, people at the locations are very friendly and highly organized, and the majority of items were as advertised. Some items were in crappier condition than I expected, but upon careful review of the photos it was clear that I had missed things, not that there was any misrepresentation of the products. For the price, everything I have purchased was a great deal. They do a decent job of describing flaws where there are some, which is important to ensure buyers know what they are getting if something isn't in perfect condition. The only area for improvement might be getting even more detailed (perhaps a set of scales/ratings that are consistent?) for things like size, smell (pet home, smoke, moth balls, etc), quality, etc. so it's not just in the wording of the ad (or the photos) but that you could sort by quality or other features. I will continue to use MaxSold and have recommended them to many others. I expect we'll use them within the next year for our downsizing sale.
Loved buying with max sold - much better value than buying brand new, and the items I buy get a second life which is very environmentally friendly.
It is a very easy process to get your items. I bid on a few things, a few hours later, I got an email with the full address of where I had to go to pick up the items. I went there, the workers were nice, they found me my items, and I left. The whole process took like 5 mins, it was smooth.
I won two auctions, both in same pickup category. Arrived at 10:30am for my items (start time of 10am) and we had to wait on the sidewalk outside for 30 minutes before someone called us to get our items. We finally went in and the things were filthy dirty, there was a lot of garbage mixed in with the things we had won, which weren't shown in the pictures. Things like: loose bandaids, dirty toilet brushes, rusted cans of leaking cleaning products, used wigs. Basically 4 garbage bags full of trash. The dishes that were shown in the pictures were much smaller than they looked and dirty with rat droppings all throughout the stuff. Everything smelled bad too. I will never, ever buy another thing from Maxsold again! Waste of time and money and you could catch diseases from the stuff!
We had a houseful of contents to dispose of and really did not know where to start. Our Real Estate Agent suggested MaxSold and we went along with her suggestion. We did look at another Online Auction Company but chose MaxSold due to fact Agent knew the Lead Allocator and we talked to her prior to De-Cluttering to get house ready to sell.
Great Experience.
Wayne
I have bought a few times and it has always gone well for me. Easy bidding as well as easy pick up of winning bids.
I enjoy using MaxSold Auction. I have purchased the bed that I have always wanted plus furniture that I could only dream of.
Reliable solution to help you move items you no longer want. But the best part is, people will pay you, then come to remove the items. If it weren't for maxsold I would have to pay someone to take some of the (heavy) items out - for example a curio cabinet, couch and loveseat - removed without the risk of strangers "tire kicking" or casing my house!
What more could I want!
I have participated as a buyer in two auctions. I thought the process was satisfactory. I will bid again.
I have bid and won more than a few lots at online auctions through Maxsold. They offer complete descriptions, good pictures, large lots of items that are grouped together as well. They keep you up to date on how your bids are doing and when the auctions will end for last minute chances.
Pick ups are planned and executed professionally and friendly with never a glitch so far.
My husband hates Maxsold cuz he has to bring everything I will in the house, lol.
Go ahead give it a shot... Soon you too will only want to go with Maxsold.
I tried to show some pics from my latest haul but unfortunately it wouldn't allow them.
I am now a regular at MaxSold. It is not only entertaining... it's rewarding! Lots of variety in merchandise, some of which is very unique, and with a keen eye you can pick up an exceptional deal!
If you are looking to sell items, you have many options but few offer the security and timeliness of Maxsold. That performance will come at a cost, everybody is looking for a bargain so don't expect to get $100 for a table you picked up at the curb for free. If you need to sell a household of goods, this is a good option. I love the DIY option to save some money and you get to meet the new owners and maybe pass some info to them. As a buyer, I am cautious to limit my bidding to avoid buying an unusable item for money I need for other things. Check the pictures very carefully and think of the things that could be a problem. When I am buying old tools, I work though the repairs that could be needed and whether parts would be available. Go easy at first until you have some bargains that you can look back at in case you get a dud later. (they balance) Recommended for savvy frugal buyers. My one beef is the quality of the pictures presented is often less than I want. More pictures that reveal the condition of the item would help and clearer backgrounds.
I have used MaxSold for a long time now. I have paid 1.00 for awesome stuff. And as much as 100. For something special.
I just discovered Maxsold just a couple of weeks ago after using another online auction service. I made my first purchase and couldn't be happier. Great deals, great website that allows you to search for items you want and also to keep a track of your bids/purchases/watch list. Picking up my items was a breeze. I'm now waiting for my next auction to close so I can pick up more great deals.
This was a lot of fun, almost like being at a live auction and the service with the notifications when I was overbid or won and then the pickup instructions were all very clear. Made for a great experience. I am now a big fan of MaxSold and will be watching all the auctions in my area from now on.
Maxsold makes it easy for people to get rid of what they don't want and hook up with people that want what would otherwise end up in the landfill. This just makes sense for everyone. It's a terrific and affordable service. Need something? Check Maxsold first!
I truly love their auctions. I love finding antiques at great deals and I have won some that turned out to be very valuable. I highly recommend checking them out if you love auctions.
I think this site is awesome. Great for people who are starting out in life. Friendly staff and great prices!
Maxsold is an amazing site where you can get items with real value, whether it is antiques, decorative items or useful items. You can purchase from the comfort of your home and be in control of the process the whole time. Only bid exactly what you are prepared to pay and no more. Sometimes, its a real steal but usually, it is a fair price. Lastly, so much is diverted from Landfill. If these items went unsold, they would be carted off as garbage when they are sill very useful. I love it!
Answer: The site states clearly that you must pick up your article at the specific time and place. If you cannot do that or arrange for someone to do it for you... then don't bid.
Answer: Definitely not on their youtube channel as they've removed the ability to comment. This alone was enough for me to steer clear.
Answer: Please see our past auction results at http://maxsold.com/past-auctions/ - every auction we've done is listed for public viewing. You will see the sell through rate for each auction, and you can calculate the percent sold. Our average sell through is 98.7%.
Answer: Winning bids are charged to the credit card on file right AFTER each auction ends, along with 10% buyers premium and the applicable retail sales tax for your region. The first time you bid at any of our auctions, your card will be pre-authorized for $1.00. However, it is only a bank authorization for validation, not a charge, and it is usually removed in about a week by your bank.
Answer: Hi Peter, We found that when minimum bids or reserves are put on items, they typically go unsold. For more information on why we start our items at $1 check out this link: http://maxsold.com/reserve Here are some Seller FAQ's https://support.maxsold.com/hc/en-us/sections/200632154-Seller-FAQs You may also reach out to our sales team directly at our toll-free number 1-877-257-7799 ext 2. Regards, MaxSold Support
Answer: $700 + 30% if they do the photos and pick-up. If you do the work on your side it is $300 or 30% whatever is higher. It is near the bottom of this link. https://get.maxsold.com/sell-with-maxsold/
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.