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MaxSoldReviews 985

2.6

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MaxSold Reviews Summary

Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.

This summary is generated by AI, based on text from customer reviews

service
192
value
182
shipping
37
returns
51
quality
145
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Canada
1 review
0 helpful votes
Follow Heather W.
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I've had great experiences with MaxSold as a buyer. Pick up has been easy, people at the locations are very friendly and highly organized, and the majority of items were as advertised. Some items were in crappier condition than I expected, but upon careful review of the photos it was clear that I had missed things, not that there was any misrepresentation of the products. For the price, everything I have purchased was a great deal. They do a decent job of describing flaws where there are some, which is important to ensure buyers know what they are getting if something isn't in perfect condition. The only area for improvement might be getting even more detailed (perhaps a set of scales/ratings that are consistent?) for things like size, smell (pet home, smoke, moth balls, etc), quality, etc. so it's not just in the wording of the ad (or the photos) but that you could sort by quality or other features. I will continue to use MaxSold and have recommended them to many others. I expect we'll use them within the next year for our downsizing sale.

Date of experience: September 23, 2019
Canada
1 review
0 helpful votes
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Great value
September 24, 2019

Loved buying with max sold - much better value than buying brand new, and the items I buy get a second life which is very environmentally friendly.

Date of experience: September 23, 2019
Canada
2 reviews
0 helpful votes
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Simple and Easy
September 24, 2019

It is a very easy process to get your items. I bid on a few things, a few hours later, I got an email with the full address of where I had to go to pick up the items. I went there, the workers were nice, they found me my items, and I left. The whole process took like 5 mins, it was smooth.

Date of experience: September 23, 2019
California
1 review
0 helpful votes
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I won two auctions, both in same pickup category. Arrived at 10:30am for my items (start time of 10am) and we had to wait on the sidewalk outside for 30 minutes before someone called us to get our items. We finally went in and the things were filthy dirty, there was a lot of garbage mixed in with the things we had won, which weren't shown in the pictures. Things like: loose bandaids, dirty toilet brushes, rusted cans of leaking cleaning products, used wigs. Basically 4 garbage bags full of trash. The dishes that were shown in the pictures were much smaller than they looked and dirty with rat droppings all throughout the stuff. Everything smelled bad too. I will never, ever buy another thing from Maxsold again! Waste of time and money and you could catch diseases from the stuff!

Date of experience: September 21, 2019
Canada
1 review
0 helpful votes
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We had a houseful of contents to dispose of and really did not know where to start. Our Real Estate Agent suggested MaxSold and we went along with her suggestion. We did look at another Online Auction Company but chose MaxSold due to fact Agent knew the Lead Allocator and we talked to her prior to De-Cluttering to get house ready to sell.
Great Experience.

Wayne

Date of experience: September 20, 2019
New York
1 review
0 helpful votes
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I have bought a few times and it has always gone well for me. Easy bidding as well as easy pick up of winning bids.

Date of experience: September 19, 2019
New York
3 reviews
0 helpful votes
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I love MaxSold Auction
September 18, 2019

I enjoy using MaxSold Auction. I have purchased the bed that I have always wanted plus furniture that I could only dream of.

Date of experience: September 17, 2019
Canada
1 review
0 helpful votes
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Reliable solution to help you move items you no longer want. But the best part is, people will pay you, then come to remove the items. If it weren't for maxsold I would have to pay someone to take some of the (heavy) items out - for example a curio cabinet, couch and loveseat - removed without the risk of strangers "tire kicking" or casing my house!

What more could I want!

Date of experience: September 17, 2019
Canada
1 review
0 helpful votes
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MaxSold OK in my Books
September 18, 2019

I have participated as a buyer in two auctions. I thought the process was satisfactory. I will bid again.

Date of experience: September 17, 2019
Washington
1 review
0 helpful votes
Follow Debbie K.
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I have bid and won more than a few lots at online auctions through Maxsold. They offer complete descriptions, good pictures, large lots of items that are grouped together as well. They keep you up to date on how your bids are doing and when the auctions will end for last minute chances.

Pick ups are planned and executed professionally and friendly with never a glitch so far.

My husband hates Maxsold cuz he has to bring everything I will in the house, lol.

Go ahead give it a shot... Soon you too will only want to go with Maxsold.

I tried to show some pics from my latest haul but unfortunately it wouldn't allow them.

Date of experience: September 17, 2019
Canada
1 review
0 helpful votes
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Rewarding Experience
September 17, 2019

I am now a regular at MaxSold. It is not only entertaining... it's rewarding! Lots of variety in merchandise, some of which is very unique, and with a keen eye you can pick up an exceptional deal!

Date of experience: September 16, 2019
Canada
1 review
0 helpful votes
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Get what you need
September 16, 2019

If you are looking to sell items, you have many options but few offer the security and timeliness of Maxsold. That performance will come at a cost, everybody is looking for a bargain so don't expect to get $100 for a table you picked up at the curb for free. If you need to sell a household of goods, this is a good option. I love the DIY option to save some money and you get to meet the new owners and maybe pass some info to them. As a buyer, I am cautious to limit my bidding to avoid buying an unusable item for money I need for other things. Check the pictures very carefully and think of the things that could be a problem. When I am buying old tools, I work though the repairs that could be needed and whether parts would be available. Go easy at first until you have some bargains that you can look back at in case you get a dud later. (they balance) Recommended for savvy frugal buyers. My one beef is the quality of the pictures presented is often less than I want. More pictures that reveal the condition of the item would help and clearer backgrounds.

Date of experience: September 16, 2019
Canada
1 review
0 helpful votes
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I have used MaxSold for a long time now. I have paid 1.00 for awesome stuff. And as much as 100. For something special.

Date of experience: September 15, 2019
Canada
1 review
0 helpful votes
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Maxsold convert
September 15, 2019

I just discovered Maxsold just a couple of weeks ago after using another online auction service. I made my first purchase and couldn't be happier. Great deals, great website that allows you to search for items you want and also to keep a track of your bids/purchases/watch list. Picking up my items was a breeze. I'm now waiting for my next auction to close so I can pick up more great deals.

Date of experience: September 15, 2019
New York
1 review
0 helpful votes
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Awesome
September 15, 2019

These guys are great. I have used them more times than I can count. I have been using them for over 2 years now.

Date of experience: September 15, 2019
Canada
1 review
0 helpful votes
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This was a lot of fun, almost like being at a live auction and the service with the notifications when I was overbid or won and then the pickup instructions were all very clear. Made for a great experience. I am now a big fan of MaxSold and will be watching all the auctions in my area from now on.

Date of experience: September 15, 2019
Massachusetts
1 review
0 helpful votes
Follow Michele b.
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Maxsold makes it easy for people to get rid of what they don't want and hook up with people that want what would otherwise end up in the landfill. This just makes sense for everyone. It's a terrific and affordable service. Need something? Check Maxsold first!

Date of experience: September 13, 2019
Arizona
1 review
0 helpful votes
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I truly love their auctions. I love finding antiques at great deals and I have won some that turned out to be very valuable. I highly recommend checking them out if you love auctions.

Date of experience: September 12, 2019
Canada
2 reviews
0 helpful votes
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Maxsold is awesome!
September 12, 2019

I think this site is awesome. Great for people who are starting out in life. Friendly staff and great prices!

Date of experience: September 12, 2019
Canada
1 review
3 helpful votes
Follow Jane R.
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Maxsold is an amazing site where you can get items with real value, whether it is antiques, decorative items or useful items. You can purchase from the comfort of your home and be in control of the process the whole time. Only bid exactly what you are prepared to pay and no more. Sometimes, its a real steal but usually, it is a fair price. Lastly, so much is diverted from Landfill. If these items went unsold, they would be carted off as garbage when they are sill very useful. I love it!

Date of experience: September 12, 2019

From the business

MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.


maxsold.com
Rockville, NY, United States