Mavistire

Evie, Gene and the crew at my Salem, NH Mavis are very thorough and conscientious. The shop setup for tire/wheel work has a very good view of Bay #1 where the tools for tire and wheel work are all easy to see in use. If you get there early (8 am on a weekday) you may have a whole panel of experts assessing your job and checking for easy-to-spot under-carriage issues for free. I have never felt an upsell pressure for something I didn't need. I have always observed thorough and careful work. Nothing they have done has failed later.

I had to align my own vehicle after being told that camber and caster were not adjustable on a 2004 Silverado! Caught manager moving alignment head on tire to skew readings as good. I took over and started process over with recalibration. Tipped tech $20 for use of his tools.

Ken the sales/customer service rep at Mavis was so pleasant, kind and very helpful. I borrowed a good friends car today and unfortunately I ran over a nail I was not sure of the tire size i was cold and had just left work. Ken said for me to have a seat and let him handle everything
He could see that i i was upset and that kind gesture was exactly what i needed. He went outside to my car to get the tire size, ordered the tire for me looked overed the entire car and discovered that I needed a turn single bulb which he ordered for me as well. I was in and out pretty quick I will be.sending all.my friends and.co workers to Marvis.in Califon from now on
Thank you for a job well done

Came to Mavis last week for a scheduled appointment. And was not told the machine was down so I made a new appointment to install my tpms. I was quoted on the phone and also was told the sensors I needed to work with their machine. I went out and purchased the ones that would work for them even though I already had a set. I then get to Mavis and they gave me a quote once again. While all my wheels are off they came back and asked if I wanted programmed. Well that's part of what I discussed. They said no it's more. So now I am getting my car
Back with no work done even though I was quoted a price. Bad customer service and shady practices 2 weeks in a row. Stay away.

Driving through Georgia I had a blowout on one of my tires on my jaguar. The only tire store that had a tire in stock was Mavis tires. And it was the Mavis brand tire. I looked it up it's made by a reputable tire company. And more importantly the UTOG rating was 500AA. I sold tires for many years for one of America's largest tire retailers. And that 500 rating tells me I'm going to get about 40,000 miles out of that tire. Temperature A Traction A That is a premium tire with a ZR rating. 168 mph. I have priced other tires that only had a 300 UTOG rating and they were twice as much. With a lower speed rating than Z. The three designated ratings are written on the side of the tire as this is a government rating. One tire is pulled out of the batch and the government puts it on a vehicle and drives it around a track to see how many miles they get out of it. And then they rate it. It is a consumer rating guide. I find Mavis tires to be high quality! Excellent service.

Buyer beware! I recently purchased (3 sets of tires for 3 separate vehicles) from Mavis in SEMMES. I also purchased their insurance for the tires.
My wife had a flat on her car. Took the tire to Mavis (SEMMES) in the bed of our truck.
Young man looks into the bed, within seconds states; "Nope not our tire can't help you".
I called Mavis. They confirmed I bought the tire through them, confirmed the insurance.
So, I take the tire to Mavis SEMMES. Same young man starts writing up the work order. Stops in the middle of writing it up and goes to help someone that pulled in behind me. No they didn't have an appointment.
Manager comes out states how many I help you? I said I need this tire pro rated and replaced, as the tire had separated, no punctures.
Manager states"Your not going to talk to me like that. I don't have to service you!"
After speaking with the regional manager about their rudeness and lack of customer service. He stated they would replace it. (That's why I had insurance). No comment for their rudeness or lack of customer service.
Long story long. After being totally dismissed on my purchase. After being put through all time pain and anguish. After few weeks of owning their tires and 2/32nds of wear. It cost me $87 to get Mavis SEMMES to honor my purchase and the purchase of their insurance.

There awsome,very friendly!
Very Reasonable with the pricing,I've enjoyed doing business with them!

Purchased 4 65,000 Goodyear tires in 2019. Had 1st sidewall blowout 8/4/23 (36,000 miles on tires). 2nd sidewall blowout 9/10/2023. Mavis acknowledged dry rot the issue and offered to replace 1 tire at cost ($67). I said what about the remaining tires they're clearly unsafe and Joe C (Asst. Mgr) told me to take it up with Goodyear. He let me leave on a donut and 2 faulty tires. Mavis clearly doesn't care about safety and do not stand behind the products they sell.

My cars oil light never came on until they touched it. Now they aren't going to fix what they messed up

Carried car in for tire rotation and inspection. Got the car back and it did not drive correctly. Went to the Ford dealer where the car was inspected and the tie rod was bent and damaged. They repaired the problem. Mavis manager said he could do nothing about it and call corporate. So I sent an email stating my case. Mavis filed the no payment charges for Their damage and it dropped credit score from 700 to 610. Lawsuit coming if they don't fix THEIR DAMAGE TO THE CAR AND PERSONAL ATTACK ON LIVLYHOOD. We have ALL THE PAPERWORK AND PICTURES.TOO MANY MAVIS COMPAINTS FOR THEM TO REMAIN IN BUSINESS. STAY AWAY IF YOU WANT YOUR CAR IN RUNNING CONDITION!

Albany is so lucky to be able to count on such a reliable, professional and honest garage. My wife, our four kids in the car and I were stuck and needed an urgent repair. With a smile, M. Terrance Richardson immediately took great care of our issue and we were ready to be back on the road in no time. Service was speedy, courteous and fairly priced. Please bring M. And his garage to Canada ASAP.

Mavis tire is a rip off!
I bought 4 new tires, paid for computerized balance, and computerized wheel alignment 16 months ago. The 2 tires on the right side of my work van were about to pop on the inside of the tires and Mavis manager told me he could not see anything wrong with the van that would cause this issue so they replaced the tires but still charged me for 2 new tires! They misdiagnosed my wife's van as well and charged us for alignments we did not need. Beware of doing any business with Mavis Tire.

I came to them in need and they help expeditiously I love them and are so thankful for there services.

Stay Away. I spent over $2200 in January on 4 new tires, wheel alignment, balancing, brakes and an extra warranty. Less than 11 months and 11k miles later, my rear tires are bald and are not safe to drive on. Mavis refuses to stand behind these tires and take care of them for me. As a "courtesy", they want me to spend another $650 to replace the 4 tires. Horrendous customer service and no regard for my safety.

They quote me $149 a tire and then charged me $239 per tire...When I questioned them they said "balancing".When I received printed invoice there was a separate charge for balancing of $19.99 a tire.So where is the additional $90 per tire charge come from?.TOTAL SCAMMERS
PLUS tires are vibrating terribly at 60 mph,,I will be back at my local tire center today to have rebalanced.

This place is the best they get you in and get you out fast plus they have great prices all around. Please help the guy and stop in with your car today. You'll be glad you did.

Took my car in for 4 new tires and an alignment, left with a hole in my gas tank, gas absolutely pouring out of my car. Took it in the next day, manager told me that he could get me a new gas tank for $650 and they would install it. I told him I was not paying a dime. They patched it up which lasted 2 days before it was leaking again. I've contacted corporate and regional manager and have sent pictures but havnt heard back from them in weeks. Stay away from Hamburg NY store absolute scumbags and the manager there is the biggest scumbag there is.

After an over $2000 radiator repair from Mavis Hanover Ave Morristown NJ, radiator fluid poured out of my car after I paid & left…Regional manager Stephen Mahler ghosted me & ANOTHER rep promised to contact me which DID NOT happen. AVOID this Mavis altogether & know that they have ZERO customer service

Fast and reliable service overall 5 stars would reccommed. Very friendly and helpful. Everyone greets you with a smile.

A worker drove my vehicle and did damage to the front bumper and passenger side. They refused to fix all damages to my vehicle

Just found Mavis here in Murrells Inlet, SC. Wife went there a few months ago and raved about how friendly, helpful and quick they were. I went there this past Sunday and found the same thing. Go Mavis. 6 stars out of 5.

I made an appointment for 11:00 Am, I Arrived by 10:30 and my vehicle was only pulled into garage at 12:30 my online price was $856 and change paid $ 25.00 deposit and now they said tires and install is $ 943.00, stay away from Mavis tires

My experience was awesome. It was exceptionally great from jjimmy and prince i would recommend. Anytime and anywhere...i have been a customer since 2010 and after they went above to make sure i was help and satisfied. They are local for me and convenient alway plan on going back again and again.
They for your work guys...jimmy and prince