MatchReviews 1,217

I paid for a 6 month subscription but they locked me out after 3 months and NEVER RESPONDED to any of my emails. Then they took $103.00 out of my account without permission, warning, or notification. They are liars and thieves and should be sued out of existence. I've done a domain address search and there are several names beginning with "match" followed by words such as "robbed us". Since I already have a paypal account I'm thinking about building a site where for one dollar people could post their stories, that way it wouldn't be a financial burden for me to maintain. I wish I knew how to start a class action suit. They've grown beyond blatant about ripping people off. I truly think they think they are above the law.

WASTE OF MONEY, TIME, INBOX SPACE ETC! I have NEVER been a fan of online dating because, let's face it, if online dating was SO relevant and needed, NONE of us would even be alive! Our parents and grandparents obviously didn't need crap like this sooooo... anywho... moving on... i wanted to see what all they hype was about so i joined (on a special discounted rate) for 3 months and trust me; EVERYTHING THAT HAS BEEN POSTED ON THIS SITE IS TRUE TO FORM! They sent me a bunch of 'matches' that were NOTHING close to what i preferred, and they wanted to know my whole life story (creepy at best!), and who has time to email and wink and text until the cows come home when they work a full-time job? NOT ME! And the ONE person i did make contact with told me they had a "long hair fetish"! Uh... TMI! After that experience, i backed away from trying to make contact with anyone else! I cancelled my card, got a new card, and just skipped over their constant barrage of 'daily matches' and whatever else! THE WORLD OF ONLINE DATING CAN KICK ROCKS! I'm sticking to the old-school methods; GET CUTE, GET OUTTA THE HOUSE AND MEET REAL LIVE PEOPLE FACE-TO-FACE! To everyone who reads this i suggest you try doing the same! There is just NO way a computer can tell me who is or is NOT a douchebag! RUN FOR THE HILLS FELLOW CONSUMERS! This online dating crap is for the birds! And match.com is the absolute WORST!

Like many others who have been "swindled" out of their money and posted on this site, I too was a victim of Match.com's unfair and deceptive business practices. They "refresh" the website and don't retain user settings, including auto-pay settings. I chose to not auto-renew and there was a convenient refresh the week of subscription running out, and my card was charged anyways.

When I called the same day they took my money anyways they refused to refund my money. It's like getting sucked into a creepy cult that siphons your money and won't let go. I feel harassed and victimized.

I've filed a complaint with the Texas BBB, and also challenged this charge with my bank.

I am a physically fit male, seeking a long term relationship with a women. I am successful in my career, and financially independent. Match.com is not the place to find a quality relationship. Would not recommend.

I signed up for 3 months, and decided on this dating system due to my busy schedule. Clearly, the site attracts many undesirables. Have noticed a litany of so called match profiles, with middle aged women (40 or so) and are seeking men or boys starting from 18 to twenty something, " for long term relationship". Many subscribers state they have children, as well, contain a major shopping list of their expectations of the partner they seek. I can't help but question the intelectual capacity of these individuals, as well the legitimacy of such profiles, and the necessity of a reality check.

Furthermore, have recieved many sarcastic first time responses from women, criticizing my income expectation of the partner I seek, and my photos demonstrating my upper body physique. Many of these rude emails come from women who may have a variety of barriers in obtaining their fantasy relationship.

Women on this site dramatically reduce their estimated real life age. As was the case in a few occasions when I met of women who stated in their profile were 40, and we're obviously much older, perhaps early 50's. What a turn off, and may have to seek counselling for this later.

Furthermore, beware of profiles with out pictures. Many are scams, and you will be communicating with a website or machine, prompting you to down load certain APPs to communicate.

The match.com site requires better screaming of their clientel as a start. However, will never waiste my money again on such a program.

Atrocious site. Scam artists and married men galore. There is a "Report a Concern" link that I have used to report the married men and was told by several customer service representatives that the men would be removed from the site within 24 hours for violating Match's policies. Guess what? Been over a week and the married men are still there and active! Seriously? Match helps married men cheat on their wives as long as they are making a buck, what do they care? Watch out people and stay off of this site!

My email was infiltrated by someone who was not a member... and then the con artists began... was asked to mail very expensive things to foreign countries always an excuse... they are good... really good! Be very careful as match checks nothing about anyone and when i complained they said it's too bad. I was scared for my life and still am because they are criminals and don't know how much info they have access to. My email has been hacked 3 times. JUST DON"T DO IT!

While this review is about Match, it could easily apply to really any pay dating site. There's a wealth of profiles, but many of them appear to be inactive. I presume this is to inflate membership numbers. I feel like it's deceptive to call people who can't actively communicate via the site "members", since the ultimate purpose of the site is communication. As a paying member, there's still ads on the site, which I take issue with.

I have been a member of Match.com since even before they started keeping membership records in 2001. I believe I first enrolled in late 1997. They have always been a difficult company to contact and deal with. Recently I discovered that I was being charged $101.94 every 6 months while I believed I was still under what had been represented to me verbally on the phone by a supervisor on 2/3/2010 as a 6 month guarantee that would continue to cycle as long as my profile was visible. Thus I never watched for any charges on a very busy credit card. Additionally, when I discovered the charge of 2/1/2014 on 2/11/2014 I noted that my credit card data had expired on 8/11/2010 on Match.com's website. I have a picture of this data on Match.com's own site. When I contacted the company on 2/11/2014 I was credited for only the 2/1/2013 $ 101.94 charge. At this time I had not done a review of my account to see if I had other charges and it was on the evening of 2/11/2014 that I noted 7 other charges that were wrong. They have consistently refused to credit me with previous charges that according to the supervisor I spoke with on February 3rd 2010, should never have been there according to how she verbally represented the "Match.com Guarantee". However, the interesting thing is that my credit card data expired with them on 8/11/2010 but they continued billing me every 6 months. It is important to note that not only was I billed with a credit card that had expired on 8/11/2010, but that the company had clearly changed my "opt out" selection at some point after my conversation with the supervisor on 2/3/2010. I had done the Auto Renewal Opt out procedure on the web as well as requesting the supervisor (on 2/3/2010) to make sure it was done. At that time it was easier to do as the Opt out button was located with your credit card data but now they clearly make it harder as it is buried in the help section so you have to go looking for it. This sure suggests deception to me but you can form your own thoughts on that point. However, it is clear from the thousands of other complaints on the web about billing issues with this company that I am not alone. My credit union calls the billing of my credit card when the dates had expired "fraud" but because of their agreement with Visa, if it is past 60 days they will not do anything. My problem is I trusted what the supervisor said to me on 2/2/2010 and I also knew I had not updated my credit card data with Match so I presumed that they would not be charging me. However they apparently changed my preferences and than billed me multiple times with expired credit card data. From my perspective this is clearly not an honest company as they have no problem billing with expired credit card data.

10/02/2014 - Cancelled 1 month subscription today. Shocking how terrible the website is. I would put postcode into search engine and get no reults for the whole city, I would recive requests from one girl, who I had pay fornher to contact me which she never did. Its really sad as after trying free dating, I thought what with all the advertsm that this would be the one decent place I. E. all paid up members, The reality is all the profiles are just the ones they entice people to create beforentelling them they cannot view, contact or read any message untill they pay. At least 1/4 of people viewing me had no photo. Will never use again.

I have used Match.com on and off for 3 years. I like the features offered, but the last few times, had trouble accessing my email. When I called the company and said that if I couldn't read or send emails, I would want a refund as I had spent time with a customer service rep trying to fix it to no avail. I spoke to another rep and he was nice enough, but he said he couldn't refund my money eventhough I couldn't use my email at Match. He referred me to a supervisor, who wasn't nice or patient and was told by him that they would not do a refund even if I couldn't access my mail. I am done with Match.com!

I have been on match.com for 2 days (I know not very long) but when I first got on, I had email notifications and winks etc. It would not allow me to look unless I subscribed, so my being the marshmello I am I did. I have gotten over 100 profile views in less than 48 hrs, 6 winks, 8 they are intersted, and 12 photo likes. So I'm thinking pretty good stuff, let's send some personalized emails. I have sent 18 emails, all with personal messages about each person, and I'll be damned. Not a single response. I will admit not all have opened the email yet, but the best looking ones did and didn'r even respond. What gets me, is two of them liked my photo's, and one was interested. I am not Patrick Swazye or Ryan Gosling, but I am a solid 7-8. Tall, athletic build. Why am I not getting any responses, and why are the girls that email me and wink at me totally what I'm not looking for. I am holding out hope, but as of now I think it has been a complete waste of money and time. It also sent me an email stating I had 24 new matches, yet I cant see them in my daily matches...