MaplinReviews 2

May 2016, I got a new professional 48w lcd display soldering iron station from Maplin_Webdeals via Amazon online as it was offering a £4.99 discount from its normal price from the stores. Yesterday, 23rd July, the unit stopped working. Attach is a photo of the screen which shows a reading that doesnt change as the solder iron doesnt heat up even after 30 minutes left switched on!

I was told by my local Maplin shop I can bring it down with my invoices for a replacement. Went down today, spent over an hour there as the shop assistant tried to get it authorised by HO who couldn't find my purchase details. Apparently HO insist I should have received a Maplin invoice by email. Maplin refuse to accept my Amazon invoice, eventhough it says seller Maplin_Webdeals!

Initially I wanted a replacment but after this awful experience, I don't want this item anymore nor do I want to use Maplin any further. Will be askng for a refund and get another unit from another retailer who knows how to service and value their customers.

My Husband and I had been trying to connect our tablet to the tv to watch some of our showbox films.
Firstly we bought the standard cable connectors but was advised they may not work but could bring them back and exchange them.
Yep they didn't work so off I went with them and the staff at S$#*!horpe Maplin were brilliant they had exchanged them for the chromecast version 2. It was easy to install and I was reassured buy the Maplin team that the product would work.
So forget the conventional computer tv places try maplin for a friendly but very knowledgeable team. You don't have the loud music or TV's blaring out so you cant think in Maplin like you get in the other large stores.

10 out of 10.