First, let me say that Mainely Urns has the largest variety of urns and keepsakes. Second, the staff at Mainely Urns was on top of every aspect of the process. The keepsake urns arrived promptly without issue. The larger urn was a special order and was damaged in shipping, but Mainely Urns had already handled it before I even knew this happened. They were prompt with responses and requests. Every business should run this well! Thank you, Mainely Urns, for a very positive experience during a difficult period.
I could not be happier with the personalized ammo can urn I ordered for my father's ashes. We chose the gold background with color photo and black and white Navy emblem—it turned out perfect. We are very pleased with our order.
I created two custom urns. The online ordering was very easy. I received the proofs quickly and once approved by me the urns were created and shipped very timely. The urns are beautifully made and the colors are stunning.
My grandmother passed unexpectedly, and the funeral home need an Urn within 3 days. Mainly Urns was able to get this beautiful one sent within 2. In tact, careful shipping and boxing. Great updates and customer. The one thing that I wish was that the urn had a sealant with it.
This company showed examples of finished grave markers which was helpful. I found the size I wanted and proceeded to fill in the info to be etched on the granite. I was concerned about damage during shipping, but it arrived in 15 days in perfect condition. It's beautiful.
Mainly Urns did an exceptional job with the quality and delivery time of the plaque. I placed the order kind of late, but they were able to turn it around and deliver in time for my Father's services.
The response times and overall customer service was exceptional! Very pleased with the provide quality and the kindness shown by staff during the difficult of losing a pet! I would highly recommend this company!
My family and I are so pleased with how this urn turned out! From the time we ordered to time we received was incredible! I felt confident when I opened the box, and saw how well it was wrapped that it was going to be in perfect condition. Beautiful job Mainely Urns and Thank you! Kay J.
I have had 4 fur babies pass away now, and they all have the same Urn to where I can change the picture in them at any given time. Thank you for always carrying them. And always a fast delivery to. Thanks again. Will always use your Urns.
The day of his birth was wrong ( my fault as we have 2 sons birthdays in March) They send a picture first so if anything needs changed they can fix it.They fixed it quickly and mailed it. Couldn't ask for a better company, very attentive and friendly!
I had to say goodbye to my beloved cat Meepers unexpectedly a few weeks ago. The memorial box offered by the vet did not come with a name plate. Meepers's final resting place needed his name and I am so glad that I found Mainely Urns online. A simple nameplate made his box complete. Thank you!
From start to finish, the entire experience was fantastic. The customer service and communication was incredible. The finished product far exceeded my expectations. Absolutely beautiful. We couldn't be happier with our purchase. Highly recommend Mainely Urns.
Mainely Urns were wonderful about reaching out to insure my urn was exactly what I wanted. Kind and courteous communication and I felt so comfortable with the purchase all the way through.
The website may need a little work to make it more user-friendly. There were some points that most folks would have an issue. Especially older, non-computer savvy folks. The specific challenge I faced was saving my urn to look back on later, the saved details are very hard to read through as they have too much code included in the text of that page.
Thank you for my baby girl's urn. She *was* a sweet and spicy kitter and your urn is a great final resting place for her.
I had just lost my husband of 21 years just hours before, when I found myself thinking of what his finale resting place would be, when my sister found the perfect urn that seemed to talk to me it felt just right, and was easy to order even in a state of distress.
The last thing you need is difficulty when trying to purchase items for a loved one that has passed. Starting with Kevin in customer service, the entire Mainly Urns experience was exceptional. The owner sent a thoughtful email expressing condolences and offers to assist with any questions or issues during the purchase process. Considerate and professional, the experience and the communication was exceptional.
It's been a pleasure to order from Mainely Urns. They made buying an urn for my husband very easy and were willing to let me expedite shipping last minute to ensure I would get in time for his Celebration of Life. If I should ever need another urn, I know where I'm ordering from! Thank you, Mainely Urns!
I appreciated the care you took in not only the details of the urn but how well it was packaged. When I unwrapped the urn and saw that red Doberman sitting there it looked so much like our Dino. I want to thank you for care you took in every detail of my order.
Simple and sufficient container. I wanted something that TSA would recognize, X-ray and move on. Missing the sticker so it's just a green plastic box. Serves my purpose- hope TSA recognizes it for what it is.
My son passed away overseas. Therefore I received his ashes in a bullet-like, looking urn. As we were preparing to celebrate his life, I couldn't imagine displaying that cold, dark metal urn. Mainely Urns popped during my research, and I found the perfect urn for him. My son was a musician and sound engineer. He played a lot of instruments, but the acoustic guitar was his favorite. After placing my order, Kevin ( I appreciate you so much) ensured that the print on the glass display and its placement were exactly how I envisioned. Mainely Urns sent me emails to review, correct, adjust, and approve all details. The anticipation was somehow nerve-racking, but I was beyond happy when I finally saw that beautiful urn. It brought peace and relief that I found a perfect urn for my son to rest
I ordered both a necklace and an urn from MainelyUrns.com. They were incredibly detailed and they always kept me informed as to where my shipment was. The items I purchased arrived exactly when they said it would and they had packaged it very carefully. My stuff came in perfect condition. I am extremely satisfied. Should the need ever arise again, I will definitely come to these guys. Thank you so much.
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Mainely Urns has a rating of 4.4 stars from 1,680 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mainely Urns most frequently mention customer service, difficult time and timely manner. Mainely Urns ranks 1st among Funeral sites.