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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Came better than expected very high-quality. And great customer service.
I highly, highly recommend this company when honoring your loved ones. The team was so attentive and made sure that the engraved wording was exactly what I wanted. It was super-securely packed and it came much quicker than anticipated. It is GORGEOUS.
Purchasing this family urn was an easy and thoughtful process, albeit very emotional. The website was easily navigated, the choices were lovely and we found an urn to suit our taste. It was customized and shipped very quickly and arrived safely and well packaged. We are very pleased with this important item and appreciate the care Mainely Urns put into the product and the experience.
This vault is beautiful. The color is rich and the size is perfect for her cremation urn. My mother would absolutely love it. Thank you so much for your help at this difficult time.
It came extremely quick and looked really good. At the price point I was blown away on how well the quality is.
I believe the persin showing all of the options to us was Kathy. She was knowledgeable, courteous. She was very efficient with all aspects of our purchase.
It was easy to work with your online system. I appreciated that I was able to see the outline and approve it before. It was the perfect urn to memorialize our pet that passed away.
I would definitely recommend this company if you are in need of an urn for your pet. They kept me very well, updated and let me know what stage the urn was in and when they shipped it.
I cannot properly convey how much I appreciated the kindness shown to me as I maneuvered the process to order the urn. Whether it was corresponding via email or speaking on the phone, your reps were patient and made sure to fully address any questions or concerns that I had. I was very happy that you sent proofs of the art and wording to be put on the urn, and were very responsive if I had a question about the proof. The turn around time from final approval of the proof to receiving the urn was exceptionally fast. This was a top notch customer experience, at a time when our lives were turned upside down. I would recommend Mainely Urns to anyone and everyone, without a doubt. Thank you!
This was my first experience with cremation services. I wanted a more personalized urn vs. the generic urn from the funeral home for my husband and I discovered Mainly's website. The selection and engraving process was easy and they always keep you in the loop regarding the status of your order. The key to any company's success is quality and communication and Mainly exceeded my expectations in both areas.
It's nice to have piece of mind with the quality Military Urn we bought with a fair price. Fast service too!
Thank you.
It took me a long time to decide on what to place my dad's ashes in. This was exactly what I was looking for.
My head stone arrived way ahead of the time I thought it work and I believe it is a great way to respect your pet. My only complaint if I were to have one would be that I expected the laser engraving to be a little bit brighter. However, it still looks great and I would definitely purchase this again.
The dedication to keeping me informed was great. The product I ordered came in in good time and the item is a beautiful piece. I know my dad would love it.
The day of his birth was wrong ( my fault as we have 2 sons birthdays in March) They send a picture first so if anything needs changed they can fix it.They fixed it quickly and mailed it. Couldn't ask for a better company, very attentive and friendly!
Prompt shipping, excellent customer service, product is amazing.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members