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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Fast customer service answering a question and very fast shipping from the factory.
Amazing! No complaints. Easy to order. Came in a timely manner. And it turned out perfect!
The customer service is the best! I spoke with a very nice lady who helped me a lot. They ensured speedy delivery & made sure I was completely satisfied. Thank You! :) for making the painful process painless.
Highly recommend your company! This is unfortunately my second urn purchased due to death in our family. The customer & attention to detail makes the process so much easier with so much going on.
Thank you for all you do to help families!
The process was simple and the urn arrived very quickly after I approved the design. We are all very happy with it.
They shipped it really quick didn't take them long at all and they did a very good job, my urn turned out very beautiful.
We found Mainely Urns through a google search and upon further exploring their website and now upon receiving our final product, we couldn't be happier with the whole process. We found the communication to be highly impression and show a great deal of empathy and understanding for the type of product being ordered, the importance of getting it right, and within a timely manner.
Great service & quality speedy delivery. Great attention to detail.
The kindest most patient people. We do so many changes and revisions. I just knew every time I called back that someone was going to be very upset with me. They never were. Always happy to help us. A wonderful experience. Thank you
Company took a lot of care to make sure everything was exactly what we wanted. Thank you
Thank-you to Mainly Urns for a beautiful urn for my little yorkie mix. So appreciate the quality, price and speed of shipping. Thank-you so much.
Quick turnaround and great product. I love the customization options. It helped make something to honor my darling Hazel.
You guys are absolutely phenomenal at your craft. Her Urn is even more perfect than I had imagined. I will definitely be using you again when my 2 other babies time comes. Thank you doesn't even cut it but it's all I can come up with, so thank you. From the bottom of my heart, thank you!
I would recommend this company 10/10 they are amazing! Customer service is so good and caring. Shipped pretty fast and had great communication they also have so many options!
This is my 2nd purchase of Urn's for my beloved pets. You delivered a superb product that I can proudly display my lovely pets to remember how they positively impacted my life.
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.