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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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This experience from beginning to end was the absolute best compared to previous experiences I've had. Mainely urns made this process easy and effortless.
It was easy to order and get the engraving ordered. I like that you sent me a proof of the design to approve, so there were no mistakes. This was a difficult time for me, and appreciated how quickly and worry-free this process was. Thank you
Exceptional quality and design. I have received so many compliments on the urn!
When I received my daddy's custom urn, I was lost for words. It's so beautiful & my family was so happy I chose to order from your company.
The chimes I purchased are just beautiful. The engraving was perfect as well.
I received them in a very timely manner.
Absolutely excellent,
Professional,caring,prompt delivery. Beyond my expectations Always kept me up to date with E/mails on everything.
Items are beautiful!
The material is very good, it is very elegant, everything is personalized I loved my dad's remains rest in a good place Thank you 100% recommended.
Leather cord was without a clasp. Which was not indicated on the website. However Kevin Aponte sent me a replacement cloth cord with a clasp.
The urn was beautiful. Kevin was very helpful with purchasing my husband's urn. He walked me through the process he was patient, empathetic and professional.
Your staff were very kind to us in a very hard time. Thank you. The urn was perfect.
My experience interacting with your employee, Cassie Butler, was great. Our family was in a tight situation with time, and Cassie helped resolve my questions and shepherd the order through professionally, quickly and responsively.
Thank you so much!
Many biodegradable urns to choose from and it got here promptly.
Very helpful with my questions and concerns-would recommend.
Wonderful company to work with. They made the changes I requested and had it delilvered in a very timley manner. It is a wondeerfull product.
I searched the internet for hours looking for the nicest home for my Joshua's ashes, and finally found Mainely Urns. The urn, the lettering and the etched photo are even more beautiful than in the pictures on their site. You will not be disappointed working with them. Their customer service was very fast and friendly, shipping was handled with TLC. Thanks so much!
Great company to work with. Proofing of the urn was done rapidly and efficiently. The product was sent within about three days. Amazing for something that is custom made to order. Did I say this is a great company to work with?
I received my engraved Rosewood Tree of life urn and it exceeded my expectations. Thank you for providing such a beautiful memorial.
The purchase time and customer service support from Mainely Urns was fantastic. I couldn't have asked for more. Highly recommend!
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members