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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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I made a tragic mistake I put the wrong info on my item even after the approval emails sent to me soon as I receive it I see the error Called them up and they couldn't have been more compassionate and understanding fixed the problem and even rushed shipping for a mistake I had made best in the business
I wanted a memorial plaque that was horse themed - not a paw print a playing cat. They provided one with a horse head - perfect!
Of all the other sites offering the urn we selected, Mainely Urns was the lowest priced and we received our order earlier than expected. Mainely Urns we're in contact with me through the fulfillment and delivery process. Couldn't be more satisfied. Thank you.
It turned out perfect and helps bring closure to a very difficult loss. Customer service communication was great. I didn't realize I had paid for an extra photo side so they let me know that I could submit another photo or get a refund for the additional side. I sent in another photo and received another proof. Everything turned out perfect.
Everyone was responsive. Being able to proof before etching was so much appreciated.
I would highly recommend Mainely Urns!
Website it super easy to navigate and workers are super friendly and helpful with making sure you receive what you want. Definitely would recommend!
Needed help with memorial and I was treated with respect and helpful service.
They were extremely helpful and pleasant to make sure I got exactly what I wanted
It was a pure delight working with Mainely Urns. I'm so happy I found them.
Ordering the urn was easy and simple. There are several choices to fit many different needs and likes. Received the urn very fast. Very nice quality!
Loved the service, the timeliness and the casket. Working with you was such a good experience. The casket arrive promptly in great condition and just as advertised. Thanks
Thank you for the beautiful bag for my Woody's ashes.
Found Mainely through an online search looking to have a placard made for an urn box. The products offered were exactly the type of thing I was looking for. They fit the desired text better than the layout I provided. I could not be happier with the results.
The urn we purchased was beautiful. The customer service rep was helpful, because as a first time buyer I had a lot of questions. I would highly recommend this company because they are very easy to work with, professional, and offer a great product!
Thank you!
Working with Mainely Urns was very easy. There was someone to speak with on phone who consulted with me. They were in the building where product was assembled and shipped. They were able to photograph the product that would be packaged and sent to me. When you're in that moment trying to do the right thing for someone you love, it's comforting to work directly with people who care about what they do and care about satisfying their customers. Thank you, Mainly Urns.
The staff at Mainely Urns was easy to contact, answered all my questions, and even sent the product earlier than I expected. We received the urn at exactly the right time.
I was so happy with the help I got to make this gift exactly what I wanted for my friend
It took awhile to get it. Waited a month and I received the ashes in the first week I ordered it. The urn was very nice and they packaged it very well.
I was happy to get it and finally be able to put my dogs ashes in a nice urn that I will have forever.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members