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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Quality material. Beautiful box. Experience was very easy. The fact you can inscribe what you want on the outside was a big plus.
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Great great job good job good job good work good job good
It is so difficult to pick out and urn for your loved one. But you made it easy, the process went smoothly and the end product is beautiful, thank you.
This company did an amazing job on the urn I purchased. I'm really glad I picked this company!
Shopping for the urn and vault was easy on their web site. Everything was explained so well. Easy to pick out exactly what I wanted and easy to double check to make sure all the parts were going to fit together. I am so grateful that it turned out so well and made this so easy to do.
Very easy online ordering. Shipped and arrived as quickly as they guaranteed!
The ordering process was easy. The delivery was timely and without disruption. The product is beautiful and elegant. From start to finish, I didn't have to make one customer service call. It all ran so smoothly.
I searched online for days before landing with Mainely Urns... They had exactly what I wanted, and it could be personalized. The entire experience was excellent. Customer service was excellent. I would definitely use them again but sure hope I don't need to for a VERY long time. Thank you to the team!
It was easy to order and get the engraving ordered. I like that you sent me a proof of the design to approve, so there were no mistakes. This was a difficult time for me, and appreciated how quickly and worry-free this process was. Thank you
Leather cord was without a clasp. Which was not indicated on the website. However Kevin Aponte sent me a replacement cloth cord with a clasp.
The urn was beautiful. Kevin was very helpful with purchasing my husband's urn. He walked me through the process he was patient, empathetic and professional.
Your staff were very kind to us in a very hard time. Thank you. The urn was perfect.
I received my engraved Rosewood Tree of life urn and it exceeded my expectations. Thank you for providing such a beautiful memorial.
We found Mainely Urns through a google search and upon further exploring their website and now upon receiving our final product, we couldn't be happier with the whole process. We found the communication to be highly impression and show a great deal of empathy and understanding for the type of product being ordered, the importance of getting it right, and within a timely manner.
Thank-you to Mainly Urns for a beautiful urn for my little yorkie mix. So appreciate the quality, price and speed of shipping. Thank-you so much.
I would recommend this company 10/10 they are amazing! Customer service is so good and caring. Shipped pretty fast and had great communication they also have so many options!
It came extremely quick and looked really good. At the price point I was blown away on how well the quality is.
It was easy to work with your online system. I appreciated that I was able to see the outline and approve it before. It was the perfect urn to memorialize our pet that passed away.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members